Located in Hamburg, Grand Cascades Lodge is in the mountains, a 2-minute drive from Crystal Springs Golf Resort and 9 minutes from Mountain Creek Ski Resort. .This family-friendly resort is 4.8 mi (7.7 km) from Franklin Mineral Museum and 12.4 mi (19.9 km) from Space Farms Zoo and Museum.
Family-friendly resort with 3 restaurants and 2 outdoor pools
Grand Cascades Lodge offers 250 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies.
This Hamburg resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Reflections Spa & Salon has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 250 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite at Restaurant Latour, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and 12 meeting rooms. Free self parking is available onsite.
Restaurant Latour - This fine-dining restaurant serves dinner only.
Crystal Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Springs Bistro - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Biosphere Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transport
Electric car charging station on site
Free self parking on site
Valet parking on site (USD 20 per stay; includes in/out privileges)
Food and drink
2 bars/lounges
3 restaurants
A poolside bar
Restaurants on site
Biosphere Cafe
Crystal Tavern
Restaurant Latour
Springs Bistro
Things to do
2 outdoor pools
36-hole golf course
Full-service spa
Golf driving range
Golf lessons
Indoor pool
Shopping
Ski passes
Ski storage
Family friendly
2 outdoor pools
In-room babysitting
Indoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Turndown service
Wedding services
Business services
12 meeting rooms
24-hour business centre
Computer station
Conference space
Outdoors
Firepit
In the mountains
Pool loungers
Pool umbrellas
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Sports massages
Swedish massages
Thai massages
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Pay films
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Limited room service
Oven
More
Air conditioning
Heating
Iron/ironing board
Laptop workspace
Laundry detergent
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day
Payment types
Important information
Optional extras
Valet parking fee: USD 20 per stay (in/out privileges)
Crib (infant bed) fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Grand Cascades Lodge Hamburg
Grand Cascades Lodge
Grand Cascades Hamburg
Grand Cascades
Grand Cascades Hotel Hamburg
Hotel Grand Cascades
Hotel Grand Cascades
Grand Cascades Lodge Resort
Grand Cascades Lodge Hamburg
Grand Cascades Lodge Resort Hamburg
Grand Cascades Lodge Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 91 out of 224 reviews
10 - Excellent
91
Rating 8 - Good. 68 out of 224 reviews
8 - Good
68
Rating 6 - Okay. 33 out of 224 reviews
6 - Okay
33
Rating 4 - Poor. 20 out of 224 reviews
4 - Poor
20
Rating 2 - Terrible. 12 out of 224 reviews
2 - Terrible
12
8.4/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Casey
14 June 2021
Disliked: Room comfort
Overrated - Not worth the $$
bed was hard as a rock, absolutely awful for a $600 a night hotel..golf courses were beautiful though
A great trip to Grand Cascades! The pool is absolutely incredible and the service in general is amazing.
Great job with masks and social distancing. We went a Sunday through Tuesday and barely saw other guests. Staff all wearing masks over their noses.
Over priced and not worth a two night/three day stay.... where do I begin... first let’s start with when we arrived the pool was closed for what reason I don’t know ... secondly really wanted to do so many activities and tried to reserve all of them and they were all booked up for the weekend ???? How do you not state on your website that reservations are a must for all activities. As a person who has never been to this hotel I assure you I didn’t just imagine I was paying 1500 dollars for a room for two nights and to use a pool! Ridiculous. Not to mention that both restaurants were also reserved up for dinner so my boyfriend and I had to go off hotel resort and get dominos some where. Over all the hotel was pretty DONT get me wrong .. but I could of easily paid half of what we paid for a better experience and more activities some where else! Wish we really could of did the wine tour or class or even the yoga. LETS also mention the spa was completely booked up for the whole weekend and we couldn’t even get massages. When a week prior to my reservation I called the spa and no one got back to me until the day of my stay. Overall not worth my time.
At this price point, this is not the relaxing adult vacation we were thinking of. Small children crowding the pools. A child in only underpants in the biosphere pool. No adult pool. Large families with lots of children. Resort seemed to be run by teenagers, with 20 year olds at front desk. No chair to sit on in our room. Only one wastebasket. No hotel information in room. I’ve stayed at other hotels at one third the price that were better appointed and just as nice. Grounds are beautiful. This resort has great possibilities, but needs much better management.
I would advise anyone planning on staying here not to. There’s a valet who doesn’t park cars. Just stands there on his phone not even acknowledging guest unless they’re white. The front desk staff is rude and I believe it’s because we were black. They gave us a room the size of a closet with no microwave, hair dryer or a refrigerator. When we asked to upgrade they told us we can only do it through Expedia. We called Expedia and they told us the hotel has to do that. Expedia called the hotel and the front desk never answered the phone. We called housekeeping and the room service number throughout our stay and not once they picked up the phone. The food was the only ok thing on the trip because one of the waiters was sweet and the host. I would never come back here or bring my family here on a trip.
D.Meneus
Stayed 2 nights in Aug 2020
10/10 Excellent
Verified traveller
18 July 2020
Excellent customer service and clean place
Definitely we come back soon😁
We had a great time, room was nice and large. Full kitchen, no microwave though.... bed was comfy, some of the other furniture not so much. Pool is awesome, we all enjoyed it... most of the staff was accommodating, some wasn't going the extra mile....a/c units are very loud. Bathrooms are nice, some fixtures need to be updated (toilet, shower) . Could install larger jacuzzi tub. Overall good experience, great views...