Quality Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Seasonal outdoor pool
Reception
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Peninsula Town Center
    19 min walk
  • Hampton Roads Convention Center
    3 min drive
  • Hampton Coliseum
    4 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    30 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hampton

Located in Hampton, Quality Inn is within a 5-minute drive of Hampton Roads Convention Center and Hampton Coliseum. .This hotel is 2.9 mi (4.6 km) from Boo Williams Sportplex and 3.3 mi (5.4 km) from Huntington Park.

What's nearby

  • Hampton Roads Convention Center - 3 min drive - 2.6 km
  • Hampton Coliseum - 4 min drive - 2.8 km
  • Boo Williams Sportplex - 5 min drive - 4.7 km
  • Langley Air Force Base - 7 min drive - 6.7 km
  • Hampton University - 8 min drive - 8.5 km

Getting around

  • Newport News Station - 6 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 14 min drive

Restaurants

  • ‪Rosie's Gaming Emporium - Hampton - ‬16 min walk
  • ‪Zaxby's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Quality Inn

Tuscan-style hotel with a seasonal outdoor pool and a 24-hour front desk
Quality Inn offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – May 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 159 out of 682 reviews" "
Rating 8 - Good. 126 out of 682 reviews" "
Rating 6 - Okay. 115 out of 682 reviews" "
Rating 4 - Poor. 111 out of 682 reviews" "
Rating 2 - Terrible. 171 out of 682 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tub was filthy. I didnt even take a shower...so glad i didn't bring my children. Definitely not what I expected at a Quality Inn
Stayed 1 night in Aug 2024

10/10 Excellent

Myeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody at the front desk for check in. Had to go looking for someone. Loose sink faucet Dirty bedspread Paint splatter on furniture / walls Door crooked and could see through a crack around the edges Would NOT stay here again, EVER
Stayed 1 night in Aug 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome n breakfast was unique
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family
This was one of the worst stays ever. This was a a GHETTO HOTEL The issue I am having is they advertised under the Quailty Inn and not a chain of this level (ie Motel 6, Knights Inn, or Travel Loge). Certain chains are kniwn for certain level of quality. IE Quailty Inn, Comfort Inn, and Sleep Inn are all known for very excellence level of service. On the other hand Roadway Inn, Motel 6, Knights Inn, and Travel Lodge are known for poor quality of service (aka ghetto hotels.) This place was one of those. If they advertised under one of those ghetto hotel names, I would not have an issue becuse I know what I am getting. That why I don't stay at one of those places.
Stayed 2 nights in Aug 2024

6/10 Okay

Janika

Travelled with partner
Liked: Staff & service
It was a okay stay this is my second time staying here they need to change the pillow cases and replace them with new pillows and blankets and sheets I was pleased with when I had a complaint it was taking care of and it walk distance to stores
Stayed 4 nights in Jul 2024

2/10 Terrible

Rakeem

Stayed 1 night in Jul 2024

2/10 Terrible

Charlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay
Hotel room wasnt clean. Tub was brown. Holes in the walls shower dirtyw/black soap dish. Sheets weren’t fresh and bed was uncomfortable. Checked out about 2hrs later but was still charged for the night
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the mood in the ceiling in the bathroom, all the spiders (found on in the bed), tub was not clean at all, toilet was backed up, everything was broken (drawers, racks in the closet, light in bathroom blinking), wasn't vacuumed, i asked for a wake up cal at 7 am the clerk said ok and put it in the system, they never did it, when approached them about it, they said they don't do wake up calls,pool was closed the entire time.
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Stayed 3 nights in Jul 2024

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up leaving the property early after finding roaches coming in and out of a hole in the wall. We currently have a video of this that we would not mind sharing. Aside from that, cigarette burns in the sheets in a non smoking room, exposed wiring under the a/c unit, pubic hair in the share that is NOT ours. Have pictures of all of this as well. 10/10 would not recommend.
Stayed 2 nights in Jul 2024

2/10 Terrible

Christelle

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here!! I booked because I was traveling with my daughter and it is the worse hotel ever. They still haven’t given me my refund. The pictures are far from accurate. I walked in the room and walked out to ask for my refund. The area is not safe and the rooms are dirty with a weird smell too. Y’all better process my refund
Stayed 2 nights in Jul 2024

2/10 Terrible

Cluski

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach family in parking lot. Rude staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Janika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Kayla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty sure they have bed bugs just notice little red marks on me and my kids . Smh pool is falling apart literally pieces of the wall . The breakfast is just toast, cereal and pancakes if u lucky to get that cus it be broken. Stayed 3 nights and 2 of them couldnt sleep cus it sounded like someone banging on the walls on backside and it wouldnt start till 11pm and kept going till 3am and it wasnt like someone having sex it was like a crack head in a crazy hoise banging on the walls. Worst hotel ever
Stayed 3 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
services was awesome and new management doing good
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomeka

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Claressa

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Front desk clerk was very nice and professional, I can appreciate great customer service. The room was clean, the tub and wall needed a fresh coat of white paint on wall & tub to make it look more appealing to customers.
Stayed 1 night in Jun 2024

4/10 Poor

Xavier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
They were terrible he it had cockroaches and the toilet wasn't working right
Stayed 2 nights in Jun 2024

2/10 Terrible

Ronda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Tonya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not feel safe at this location. I usually stay at Quality inn but this one was horribly dirty, staff did not clean the room or provide fresh linen until we asked. The orignal room i reserved i did not have access to so i had to settle for double beds. Even though i picked no smoke the room had a stitch of the smell. There were seem to be ppl all around the property that seem to be on drugs. The pool was not open and it was 90 something degrees. I would never stay here again! Very unhappy unsafe and uncomfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Spence

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024