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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Property amenity
Exterior
Free daily buffet breakfast

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    2 min drive
  • Seneca Niagara Resort & Casino
    10 min drive
  • Aquarium of Niagara
    10 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    18 min walk

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

When you stay at SureStay Plus Hotel by Best Western Niagara Falls East in Niagara Falls, you'll be near the airport, within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. .This hotel is 7.4 mi (12 km) from Fallsview Casino and 6.5 mi (10.4 km) from Fallsview Indoor Waterpark.

What's nearby

  • Fashion Outlets of Niagara Falls - 2 min drive
  • Niagara Falls State Park - 9 min drive
  • Seneca Niagara Resort & Casino - 10 min drive
  • Aquarium of Niagara - 10 min drive
  • Rainbow Bridge - 12 min drive

Getting around

  • Niagara Falls Station - 9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 2 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Wegmans Market Cafe - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk

About this property

SureStay Plus Hotel by Best Western Niagara Falls East

Hotel in Niagara Falls with free breakfast and a 24-hour business center
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Stay in one of 69 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a picnic area. Additional amenities at this hotel include charcoal grills and a vending machine.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Niagara Falls East. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Renovated entire property – June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The hotel was dirty and unkept.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana O.

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy check-in. Nice breakfast. We will stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Rajagopala S.

Travelled with family and small children
Liked: Staff & service
Dining is limited. Need some chairs in lobby for customers to sit when needed.
Stayed 2 nights in Aug 2024

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service
The property was clean and well maintained. The staff was adequately helpful, though not proactive in offering suggestions and solutions. One major irritant was the absence of an electrical outlet on one side of the bed, so only one person could plug in their electrical devices overnight. The rooms were clean but on the smaller side. This is fine for a couple but certaintly not enough space if you have kids in your party. The price was on the higher side.
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work. Sink leaked. Breakfadt area dirty. Staff not pleasant.
Stayed 3 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place it’s dirty The key for the room it was not working Looks like they don’t sweep their rooms
Stayed 2 nights in Aug 2024

2/10 Terrible

Juilee

Travelled with group
We forgot our jacket in the room and they denied
Stayed 1 night in Jun 2024

10/10 Excellent

Tara, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Mara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner of the property was genuinely nice and accommodating. Gave us suggestions on sightseeing. Breakfast was especially good and abundant. Slept like a baby on the pillows.
Stayed 3 nights in May 2024

4/10 Poor

anna, michigan city

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
website said it was a 12 minute walk to niagara falls. we had to drive because it was over 8 miles away. the room had 2 queen beds but could not walk into the room and put down over luggage. we could not walk between the beds. the door to the bathroom and the outside door keep hitting each other because the doors were too close.
Stayed 1 night in Aug 2024

6/10 Okay

Jay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property location is in nice spot. Needs friendly smile with some local tourist spot knowledge.
Stayed 2 nights in Aug 2024

2/10 Terrible

alyssa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusted with the lack of commitment to keeping their rooms clean and sanitary. Shower was not cleaned and had dirty hair and soap suds in it. When we told the hotel staff, we were given a new room. Which was even worse. When getting ready for bed, my family and I noticed women's hair under the comforter on both queen beds, in addition to stains and marks on the bed sheet. Would not recommend this hotel to anyone. Read reviews before booking!
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

Darien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lobby was hot. Check in was fast, gave my name and that was it. No driver's license or name verification for the reservation. Room was.decent. Good A/C
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Comfortable beds. Noisy pipes/shower. Average breakfast. Sounded like a herd of elephants was above us
Stayed 2 nights in Aug 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

8/10 Good

Farhan

Stayed 2 nights in Jul 2024

6/10 Okay

PANDIAN

Travelled with family
Liked: Room comfort
It was overall okay. The room service was not good as I had to wait for my towels and toiletries for more than an hour. Wish they had a dustbin at the entrance so we can dispose of my dog’s poop bag more easily. We had to carry it with ourselves because there are no dustbins around the entrance at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Zohaib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

THILAKKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024