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The Grand Hotel Eastbourne

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel Eastbourne

Terrace/patio
Sports facility
Indoor pool, seasonal outdoor pool, pool loungers
Garden
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Western Lawns
    1 min walk
  • Mirabelle Restaurant
    1 min walk
  • Eastbourne Station
    15 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    59 min drive

Room options

View all photos for Classic Superior Room

Premium bedding, in-room safe, individually decorated, desk

Classic Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated, desk

Classic Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View

Junior Suite Side Sea View

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse)

Penthouse (Penthouse)

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 81 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Inland Room

Superior Inland Room

Superior Inland Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Eastbourne

When you a stay at The Grand Hotel Eastbourne in Eastbourne, you'll be on the beach, just steps from Western Lawns and Eastbourne Beach. .This beach hotel is 0.3 mi (0.4 km) from Congress Theatre and 0.3 mi (0.4 km) from Eastbourne Heritage Centre.

What's nearby

  • Eastbourne Beach - 1 min walk
  • Congress Theatre - 5 min walk
  • Devonshire Park Theatre - 6 min walk
  • Eastbourne Bandstand - 9 min walk
  • Eastbourne Pier - 13 min walk

Getting around

  • Eastbourne Station - 15 min walk
  • Gatwick Airport (LGW) - 74 min drive

Restaurants

  • ‪Cornfield Garage - ‬12 min walk
  • ‪Dem Shish - ‬11 min walk
  • ‪Bistrot Pierre - ‬3 min walk
  • ‪PizzaExpress - ‬12 min walk
  • ‪Pomodoro E Mozzarella - ‬10 min walk

About this property

The Grand Hotel Eastbourne

Luxury hotel on the beach, with indoor pool
The Grand Hotel Eastbourne offers 152 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Health Club has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Mirabelle Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mirabelle Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Garden Grill - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mirabelle Restaurant
  • Garden Grill

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

The seasonal pool will be open from April 01 to November 03
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Y

Stayed 6 nights in Sep 2024

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class stay with staff who care
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding in Eastbourne. The staff were amazing and they were always more than happy to make our stay extra special. We thoroughly enjoyed our time down by the coast, thank you!
Stayed 6 nights in Aug 2024

4/10 Poor

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated, damp and overpriced. This property does not align with other hotels that advertise themselves as ‘five stars’. Moderate your expectations before you stay.
Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Exquisite service
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Good font desk staff to help me checked in, it was very smooth.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. Very impressive imposing building. Loved the outdoor swimming pool and the spa. Live music and singer in the evenings was a bonus! Doesn’t quite meet 5 stars for me though, perhaps 4 star more appropriate. Had to chase up for bath towels. One tiny bar of soap between the two of us for 4 days,cleaner left duster in our room, had to chase up toast at breakfast etc. Upon arrival we were allocated what must be one of their worst rooms - very small overlooking roof! Asked to change room and was allocated a better one quite promptly. Inside the hotel needs a refresh. It got very warm and stuffy in dining room and in bedrooms which don’t have a balcony.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

John, Hither Green

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed was incredibly bad. Water pressure was bad. When I told the receptionist I was treated like an inconvenience. Avoid.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with exceptional facilities
Great hotel amazing facilities the outside pool was divine like a bath felt like we were on holiday. Great value for exceptional stay! Cannot fault this hotel we will be back thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel, in a central location. Highly attentive and thoughtful staff. The interior areas were luxurious and felt like a historical discovery lay at every turn. Good choice of vegetarian and non-veggie food at breakfast. The only minor downside was the view from our room was over the inner side of the hotel which overlooked service areas - though at least it was blocked by a blind. Be prepared to pay extra for a sea view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely reserve your parking, thankfully we managed to get parked outside hotel but it gets busy. Stunning building, great facilities and amazing staff
Stayed 1 night in Aug 2024

10/10 Excellent

Line

Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
The Grand is one of our favourite hotels and again lived up to expectation.
Stayed 1 night in Aug 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand stay at The Grand Eastbourne!
Great stay at The Grand Eastbourne. Huge room, friendly professional staff, great service, good cleanliness everywhere. Staff overheard that it was our anniversary & they kindly left a card & chocolates in our room. Lovely stay!
Fabulous crab sandwiches with a cup of soup!
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grand stay at the Grand Hotel.
Whilst this hotel is expensive it’s a truly lovely experience to step back in time with the traditional decor and service, comfortable, clean rooms with both an indoor and outdoor pool, breakfast offers great variety, quality and service, dinner menu looks great for adults but not really for children.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastbourne - August 2024
Excellent hotel - both facilities, food and drink. Staff very helpful and friendly.
Stayed 7 nights in Aug 2024

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible experience Cleanliness was really bad, suffered from dust all over And dirty floors. Food was awful, asked for veal and it was fried with fish oil, i am allergic to fish and had to ask them to chance, sadly it came back the same plate only took off the bread crumbs that covered it. Bath room cleaning and carpet are awful Over priced Need really to file a complaint Can someone contact me regarding this matter
Stayed 1 night in Aug 2024

10/10 Excellent

Murad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in May 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus, Loughton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was most enjoyable - we only had two observations: the first was that it was surprising that our room did not have air conditioning. The weather was very hot and we certainly needed it. The second was that it was odd to have to book an exact breakfast time. When on holiday it's nice not to set an alam and to get down to breakfast whenever ready!
Stayed 3 nights in Jul 2024

6/10 Okay

Nicholas

Liked: Staff & service
Stayed 1 night in Aug 2024