Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Microwave

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room (Two Queen Beds, With Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Roanoke

Located in Roanoke, Hyatt Place Roanoke Airport/Valley View Mall is in the suburbs, within a 5-minute drive of Valley View Mall and Regal Valley View Grande. .This hotel is 11.6 mi (18.7 km) from Smith Mountain Lake and 2.8 mi (4.5 km) from AMF Hilltop Lanes.

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Berglund Center - 5 min drive - 6.2 km
  • Center in the Square - 5 min drive - 6.8 km
  • Virginia Museum of Transportation - 6 min drive - 7.2 km
  • Carilion Roanoke Memorial Hospital - 8 min drive - 9.8 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪K&W Cafeteria - ‬18 min walk
  • ‪Hardee's - ‬5 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Roanoke? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine, Blacksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ginger at the front desk as well as the shuttle driver is superb. Friendly, caring, and truly interested in her customers.
Stayed 1 night in Feb 2025

10/10 Excellent

jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

sara

Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and used the shuttle service to the airport. Room was clean and comfy and staff was great!
Stayed 1 night in Feb 2025

6/10 Okay

Carol

Travelled with family
Disliked: Property conditions & facilities
The bathroom was tiny, but clean. Other Hyatts are much nicer and the breakfast food wasn’t great. But it was clean and useful.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 3 nights in Feb 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was picked up within 5min. Of getting off the flight
Stayed 1 night in Feb 2025

8/10 Good

BENJAMIN

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

Nice, quiet, clean and great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Camila

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and quiet. Close to shopping mall and variety of restaurants
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly & helpful….. facility allowed pets… room was very comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the fact that I was given a room directly across from the elevator. For much of the night I heard the elevator and people getting off and on fairly consistently. I am not sure why a room would be located directly across on the same hallway. The bed was very comfortable and the room clean, but was kept up much of the night by continuous noise with the direct proximity of the elevator. Very disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

leighanne

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
They're currently upgrading this property there was no business center to use. But other than that it was a great experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the space. Very roomy and clean. Also our bathroom was very clean! I would recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property & staff great. Shuttle a wonderful surprise.
Stayed 1 night in Jan 2025