I stayed at this property solely because it advertised a suite with a jacuzzi tub in the room and a fireplace. I was driving back from a day of medical tx in Boston & NEEDED to soak in a whirlpool/ jetted tub. Upon entering room, first thing went wrong was the lamp & charging station @ the bedside didn’t work because there was no power to the wall outlets aside the bed. So I had to charge and use my laptop& phone while standing at the dresser. Upon filling the tub, water only came out 2 of the 5 jets and trickled, took forever.I got in and turned on only 2 learn the same 2 jets were the only thing trying to create the whirlpool. It just didn’t work. I called the desk to see if maybe I was doing something wrong and he said he would come down. So I had to get dressed again and wait 35 minutes for him to come feel the jets and confirm they didn’t work. I didn’t even get to soak in it, since I had to drain it for that. He said there was not another room with a tub available, so I asked if I could just switch to a regular room, since the ONLY reason I came there was for the jetted tub, as I am ill/ disabled, tired and had a long day of treatment at Dana Farber. He said in the morning I would just be refunded since there were no ther rooms & was so late. So I just went to bed. Then within 10 min, like some sick joke, the fire alarm in the room started intermittently beeping No one was available 2 help. Had to stand on the desk to flip the battery and reset it 3xs. Did not sleep.