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The stuff was very friendly, smiling a lot and professional. The hotel was clean, eco-friendly and had everything you need. The room was very spacious with nice view to the garden. It was very calm and silent. The program for children seemed amazing (there is a playground outside, play room and movie room inside; there is also an option with hotel auntie) and also the fitness classes everyday was good option...The swimming pool was quite empty. The choice of beauty treatments was great and done very professionally. We had amazing 5-dishes dinner in Dekompresja restaurant and very nice service. Really recommend it. The breakfast was very good - you could order warm dishes or choose something from buffet - they had vegetarian choices. Coffee was ok. Many nice options for children in terms of food :) Again very friendly and attentive staff. We are definitely coming back :) Also, there are plenty of things to do in Polanica or nearby

We were very impressed with our accommodation. Spacious, clean and well-designed rooms and polite and helpful service from the reception. Very good value and a great place to stay when visiting Dvur Kralove.

Zamek Sarny is an absolutely incredible place to stay and we only wish we could stay longer than our two nights. Featuring an attentive staff and incredible restaurant with one of the best breakfast buffets we have had in recent memory, Zamek Sarny is already a much restored historical site with more restoration currently underway. We look forwared to returning to Zamek Sarny!

Beautiful property. Excellent location. But be aware that some rooms might be near the late night bars. Is was loud until early in the morning. I will stay there again but will ask for a room further away from the activity.

They even gave me a sandwich because I had to leave early, I couldn’t stay for breakfast. The window couldn’t be closed properly, it needed repair.