8/10 Good
Sarah S.
31 Mar 2025
Liked: Cleanliness
Enjoyed our March family vacation!
We have stayed at three different Phoenix properties over the years and have enjoyed all. This unit was updated and had a great beachy vibe. The kids loved the lazy river and kiddie pool, despite it not being heated and awfully chilly. We were disappointed that early check in was not an option, especially since it was evident the cleaning crew was done well before our check-in time. Other Phoenix properties allowed us to check in early which was great, especially after a long day of travel with young kids who wanted to get right to the beach. Also, l find it odd that all the Phoenix properties, including this one, only provide 1 garbage bag, paper towel roll, TP, dishwasher pod and laundry pod. I knew better to pack some of these things this time. Besides cookware/dinnerware and some hair dryers, the unit is bare, so BYO beach towels, chairs, sand toys, cooler, etc. I did enjoy the ice maker and may need to buy one for home! Overall, great stay at Phoenix West.
Sarah S.
Stayed 7 nights in Mar 2025