I recently stayed at Aloft Orlando Lake Buena Vista for a little staycation with my child, and what started as an accidental booking turned out to be one of the best hotel experiences I’ve had. I was greeted by Bryannz at the front desk, and he was absolutely amazing. From the moment we checked in, he went above and beyond anything I could have expected. To my surprise, he upgraded us to a room with a view of the Disney fireworks—something I didn’t even know was possible from this hotel. My child absolutely loves fireworks, and this thoughtful upgrade made our stay extra special. On top of that, Bryannz also provided complimentary parking, two drink tickets, and a $25 breakfast credit, all without me asking. His eagerness to extend courtesy and create a memorable experience was refreshing and truly stood out. Beyond the exceptional service, the hotel itself is a vibe—stylish lobby, relaxing pool area, and a beautiful room with a lake view. The atmosphere felt modern yet welcoming, and the pricing was very reasonable for everything included. While Bryannz was the highlight of our stay, I have to add that the rest of the staff was also wonderful. I left feeling impressed, grateful, and eager to return. What started as a mistake in booking turned into the best mistake I could have made—I’d happily stay again!