We became Disney Passholders this year and Aloft is the place we’ve chosen to stay, we’ve been here about six times this year and only have great things to say about it. From the cool design of the hotel, the proximity to the parks (15 min), cleanliness, pet friendliness etc…A !!! But in customer service they go above and beyond, everyone at the front desk is awesome, helpful, kind…Bryan, Gio, Anahi and Mell….Allie at the bar…all service personnel deserve props for the great job they’re doing!!!!