I came to check in 4/19/17, I can not believed customer service will not open early at 6:00AM, room "SMELL, DIRTY, A/C not working, FLOOR, BED and BATHTUB very dirty. I had to run away to find another hotel in Orlando, well I lost money because I can not stay in this hotel. I wish Hotels.com should not have this hotel in their list. Don't waste your time and money for this hotel you will run away if you check in.