Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Lobby
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Property amenity
Poolside views, serves breakfast, lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
13351 State Road 535, Orlando, FL, 32821
  • Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Disney Springs™
    ‪4 min drive‬
  • Disney's Typhoon Lagoon Water Park
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds (Exterior Corridor)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Spacious)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Pool View (Kid)

  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Standard Room, 2 Queen Beds, Pool View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Oversized)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Pool View

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Kid)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Orlando

With a stay at Holiday Inn Resort Orlando - Lake Buena Vista by IHG in Orlando, you'll be within a 5-minute drive of Orlando Vineland Premium Outlets and Disney Springs™. .This family-friendly resort is 3 mi (4.9 km) from Walt Disney World® Resort and 4.6 mi (7.5 km) from Orange County Convention Center.

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive - 2.2 km
  • Disney Springs™ - 4 min drive - 3.2 km
  • Disney's Typhoon Lagoon Water Park - 7 min drive - 5.8 km
  • Old Town - 7 min drive - 7.9 km
  • Epcot® - 10 min drive - 8.4 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪The Polite Pig - ‬5 min drive
  • ‪Rainforest Cafe - ‬5 min drive
  • ‪Amorette's Patisserie - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Earl of Sandwich - ‬5 min drive

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and a 24-hour fitness center
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 496 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Applebees, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Applebees - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rocco's Rockin' Tiki - This poolside bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Games
  • Heated pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Children's club/arcade access
  • Fitness center access
  • In-room safe
  • Lending library access
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults, and USD 1 to 9 for children
  • Uncovered self parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1875 out of 3412 reviews
Rating 8 - Good. 787 out of 3412 reviews
Rating 6 - Okay. 384 out of 3412 reviews
Rating 4 - Poor. 177 out of 3412 reviews
Rating 2 - Terrible. 189 out of 3412 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

8/10 Good

DONGXI, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

6/10 Okay

Hiram

Liked: Cleanliness
Christmas vacation .
Water heater make strong noise when in use, air conditioning make strong noise, mattress ready to been replace. Bleach to clean the room very strong odor.
Stayed 2 nights in Dec 2024

8/10 Good

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay at this Hotel was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Joni

Travelled with family
Liked: Cleanliness
Quick Disney Christmas
The room had plenty of space. Plenty for my family of 5. There were 2 bunkbeds but the mattresses were super thin. There was a lot of moisture in the room. It was cool to have an onsite Applebees and kids eat free!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen, Greensboro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick night before Disney
Stayed 1 night in Dec 2024

2/10 Terrible

Consuelo

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. Unfortunately, none of the plugs worked. Unable to plug the actual phone plug into the plug wall. The beds were very uncomfortable, it was like a huge hole was in the middle of the mattress. The shower head made a weird loud noise when the water is turned on.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Elias, Gainesville

Stayed 2 nights in Dec 2024

4/10 Poor

Roger

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The stay was ok until we realized after paying $220, that breakfast was not included. Be mindful that breakfast available but not included in the room rate.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
👎Customer star rating didn’t match my experience
Strong chemical smell in room (previous guests’ perfume/cologne on sheets). Transportation to theme parks is performative—it goes at inconvenient times and doesn’t pick up at MK at all—seems like it’s designed to discourage use. Guest litter, only one working elevator in our building (six floors), etc. Beds were comfy though. Wish we would have stayed elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

ANA

Liked: Staff & service
Stayed 5 nights in Dec 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
The phone was broken When I called they kept hanging up on me because they couldn’t hear me. The electrical outlets on the lamp didn’t work to charge your phone. in the room. The coffee maker was broken When I try to make my elderly dad a cup of coffee in the morning because he has trouble walking around it leaked everywhere and was making a loud noise and I know how to use it because I have a Keurig at home not very helpful at the front desk. Staff came to the door to Deliver blanket . I had to call my brother-in-law to call the front desk from his room. We. asked her for 2 blankets When she showed up she couldn’t understand me only brought one and couldn’t even communicate. All she said was no English no English which is absurd very disappointing have stayed at many Holiday Inns but Will not come back to this one.
Stayed 1 night in Dec 2024

8/10 Good

Aleia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay!
Stayed 1 night in Dec 2024

4/10 Poor

Georgina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper caro para lo que ofrece el hotel, aparte que cobran $30 de impuestos, $20 de estacionamiento, no vale la pena, súper viejo, muebles deshaciéndose de lo usado que están, muy sucio, en todos los pasillos mucha basura que dejan los huéspedes, solo me hospedé una noche por que llegué antes y no encontraba habitaciones disponibles, fuchi
Stayed 1 night in Dec 2024

6/10 Okay

Nicole J, n lauderdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
unfortunately upon check in they had us with a king bed. i specifically requested 2 queens with a balcony. i let the gentleman know at check in that we needed two queens. when we got to our room it was a king bed. we had to wait only about ten minutes for someone to bring us new keys. we had to walk two buildings over and our new room was not a balcony.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do better
Room had no working tv and no one answered phone at desk. Room was out dated and old. People at restaurant were rude and poor service.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel- but don’t count on the shuttle
Hotel Was clean, roomy and had a nice pool. Comfortable beds. Many businesses/restaurants and shopping within walking distance. The shuttle service to local parks and attractions was scheduled at inconvenient times (7a.m. To City Walk) with too many stops at other hotels. Ended up having to Uber more than I would have liked, as I booked the hotel based on the advertised shuttle service.
Stayed 4 nights in Dec 2024

6/10 Okay

brandi

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024