8/10 Good
Michelle
Travelled with family
25 Oct 2024
Liked: Cleanliness, amenities
First the room was spacious and clean. However upon arrival I requested self parking only to then not be let into the parking. I was informed that the parking was full and I’d need to park at another hotel and carry my luggage throughout the other hotel and walkway connection. Then during my stay the room door kept getting jammed, it essentially had a none functioning lock that wouldn’t let the door close. We would need to keep lowering the handle from the inside for it to finally let the lock not stick out. Although my room location was amazing and close to the elevator and lobby, I couldn’t find no ice machine around. When I called to ask for extra coffee for the room it was impossible to get someone on the phone. I will admit I didn’t call the front desk and try every option
Michelle
Stayed 3 nights in Oct 2024