Quality Inn And Suites Ottumwa

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn And Suites Ottumwa

Indoor pool
Exterior
Lobby
Lobby
Pillow-top beds, desk, iron/ironing board, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
125 W Joseph Ave, Ottumwa, IA, 52501
  • Cedar Creek Golf Course
    2 min drive
  • Iowa Heartland History Connection
    3 min drive
  • Memorial Park
    4 min drive
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    8 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ottumwa

When you stay at Quality Inn And Suites Ottumwa in Ottumwa, you'll be near the airport, within a 5-minute drive of Cedar Creek Golf Course and Iowa Heartland History Connection. .This hotel is 2.3 mi (3.8 km) from Memorial Park and 3.4 mi (5.5 km) from Wapello County Historical Museum.

What's nearby

  • Cedar Creek Golf Course - 2 min drive - 2.4 km
  • Iowa Heartland History Connection - 3 min drive - 2.8 km
  • Memorial Park - 4 min drive - 3.8 km
  • Wapello County Historical Museum - 5 min drive - 5.5 km
  • Bridge View Center - 6 min drive - 6.4 km

Getting around

  • Ottumwa Station - 5 min drive
  • Eastern Iowa Airport (CID) - 105 min drive

Restaurants

  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Arby's - ‬8 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Grahams Dairy - ‬5 min drive

About this property

Quality Inn And Suites Ottumwa

Hotel in Ottumwa with free breakfast and a fitness center
Quality Inn And Suites Ottumwa offers 91 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Ottumwa
Quality Ottumwa
Heartland Hotel Ottumwa
Quality Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel
Quality Inn And Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel Ottumwa

Quality Inn And Suites Ottumwa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 184 reviews" "
Rating 8 - Good. 68 out of 184 reviews" "
Rating 6 - Okay. 28 out of 184 reviews" "
Rating 4 - Poor. 15 out of 184 reviews" "
Rating 2 - Terrible. 8 out of 184 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable room! Way better than I expected from a Quality Inn! Everything was updated and the blackout shades were a HUGE bonus!
Stayed 2 nights in Jul 2024

8/10 Good

Brian, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was clean and comfortable. Breakfast was very good. Main problem we had was we were there July 5th and people kept lighting off fireworks till 3am.
Stayed 2 nights in Jul 2024

4/10 Poor

Cody

Travelled with family
Disliked: Property conditions & facilities
Overwhelming Damp and cleaner smell. The room felt damp the entirety of our stay. The outside looks rundown. Even the 2017 award banner over the entrance looks bad.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was okay except the bed was uncomfortable.
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn't feel safe at times and the property outside was very run down and the staff was friendly but I felt they were drinking
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2024

8/10 Good

PEGGY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Liked: Staff & service, amenities, property conditions & facilities
Idk
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and service

6/10 Okay

Benjiman

Liked: Cleanliness, staff & service
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
Stayed 3 nights in Mar 2024

8/10 Good

Susan, Marshfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
Stayed 1 night in Mar 2024

8/10 Good

Angelena

Stayed 3 nights in Feb 2024

2/10 Terrible

Judy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cassandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Janelle

Travelled with partner
Liked: Cleanliness, staff & service
Had no water for a shower and had to be moved to another room.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Liked clean quite Dislike, parking. Alot of large equipment around. Liked, convenient close to location of trip.
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff made easy work of my checkin. I arrived after dark, so I can’t say anything about the property.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Interior of facility was clean and you can tell that remodeling is being done. The staff was friendly and helpful. Check in was a breeze. But if i was just driving by im not sure id of stayed. They outside wasnt very pleasing to your eye.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Quality Out
Attempted to stay here. Upon arrival, hotel sign was busted , parking lot looked like a land mine field with pot holes everywhere, construction trailer box sitting on the ground close to the entry and appeared as though the hotel was close. No signs on the building or address on the building. When trying to check in was told I did not have a reservation. I showed them my Hotels.com receipt and they didn't care and told me that I shouldn't have used a third party to make a reservation. We left and Hotels.com made things right by giving a full refund. Unfortunately had an unexpected 6hr ride home...
Stayed 1 night in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Sep 2023