I stayed here a second time, thinking I just had a bad experience the 1st time, a year ago. Boy was I wrong! I tried to check in at 2:45 and was told I had to stand there and wait until exactly 3pm. After check in, I was walking to my room and slipped and fell on water leaking from an A/C unit outside, by the pool. I got to the room, there was no iron and ironing board and no mini fridge anymore. At the pool, we were harassed constantly by the security to go get our stupid green wrist band on. Even though we had keys. I told them we weren't given any in the first place.My son has Austim and can not stand things on his wrist, but they MADE him get out of the pool and go get one at the front desk, all wet. And refused to just give it to me. So, that was it for me...it has happened twice now. The staff is so rude, I can't take it anymore.