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 Palenque •1 Room
 Palenque • 1 Room
Book online or call 1800 781 504 Phone Number

Hotel Villa Mercedes Palenque

3.5 out of 5.0
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS 1800 781 504
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Wifi
Pets
Business
Laundry
Smoke Free
More
Room type Options Nightly price Book
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Standard Twin Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Executive Double Room
27.20 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Suite
54.40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
27.20 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Executive Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 outdoor pools and a full-service spa

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Villa Mercedes Palenque

Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS 29960

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Gift shops or newsstand
  • Total number of rooms - 92
  • Number of floors - 1
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Full-service spa
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Free reception
  • Number of outdoor pools - 2
  • Conference centre
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Airport transport - drop-off (surcharge)
  • Pool sunloungers
  • Long-term parking (surcharge)
  • RV, bus, truck parking (surcharge)
  • Terrace
  • Babysitting or childcare (surcharge)
  • Couples/private dining
  • Nature reserve
  • Proposal/romance packages available
  • Reception hall
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Secured parking
  • No accessible shuttle
  • Registration desk height (inches) - 43
  • Registration desk height (centimetres) - 109

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Room Amenities

Hotel Villa Mercedes Palenque offers 92 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Palenque hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Window screens

Where to Eat

A complimentary manager's reception is offered each day.

La Foresta - Overlooking the garden, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site

Spa Services

  • Mud bath in spa
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • No lift (single-level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 600 per pet, per night
  • Dogs only
  • 1 total (up to 29 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

No rollaway/extra beds available

No lifts

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 11

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 1500 per vehicle (one-way, maximum occupancy 4)
  • Uncovered extended parking fee: MXN 500 per day
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Mercedes Palenque
  • Hotel Villa Mercedes Palenque
  • Villa Mercedes Palenque
  • Mercedes Palenque Palenque
  • Hotel Villa Mercedes Palenque Hotel
  • Hotel Villa Mercedes Palenque Palenque
  • Hotel Villa Mercedes Palenque Hotel Palenque

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-out is available.

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