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Winíka Alterra

3.0 star property

Photo gallery for Winíka Alterra

Front of property - evening/night
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Family Cabin, Multiple Beds
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Housekeeping
  • Outdoor space
  • 24/7 front desk

Explore the area

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Misol-Ha Waterfalls
    ‪2 min drive‬
  • El Panchán
    ‪6 min drive‬
  • Aluxes Eco Park
    ‪7 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

  • 42 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

Chan-Kah Resort Village

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (793)
The price is AU$250
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Chan-Kah Resort Village

About the area

Palenque

When you stay at Winíka Alterra in Palenque, you'll be within a 5-minute drive of Misol-Ha Waterfalls. .This cabin is within the region of Cascadas de Agua Azul.
View more Cabin rentals in PalenqueOpens in a new window

What's nearby

  • Misol-Ha Waterfalls - 2 min drive - 3.0 km
  • El Panchán - 6 min drive - 6.1 km
  • Aluxes Eco Park - 7 min drive - 6.5 km
  • Palenque National Park - 10 min drive - 8.9 km
  • Palenque Archaeological Zone - 13 min drive - 11.4 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Winíka Alterra

Cabin with free valet parking, near Misol-Ha Waterfalls
Winíka Alterra offers 5 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. This Palenque cabin provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the cabin include an outdoor pool.
Make yourself at home in one of the 5 guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this cabin include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the cabin: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 5 units
  • At least 80% lighting from LEDs
  • Built in 2016
  • Eco-friendly cleaning products used
  • Garden
  • Grey water recycling system
  • Solar energy
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sandeep K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022

6/10 Okay

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

PatricioA, Los Cabos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019

10/10 Excellent

Pavel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Stayed 1 night in Jul 2018

8/10 Good

luz adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palenque
Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Stayed 1 night in Aug 2017

10/10 Excellent

ESMIRNA DE LA O

Stayed 1 night in Apr 2022

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

VICTOR OSWALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTO...
TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020

10/10 Excellent

Raul Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Stayed 2 nights in Mar 2019