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The Ben West Palm, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Beach nearby
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401
  • Clematis Street
    3 min walk
  • CityPlace
    12 min walk
  • Palm Beach Atlantic University
    14 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    14 min drive

Room options

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Mobility Accessible, Tub)

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Hearing Accessible)

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed

Room, 1 King Bed, View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed, View

  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Palm Beach

Located in West Palm Beach, The Ben West Palm, Autograph Collection is near the beach, a 3-minute walk from Clematis Street and 12 minutes by foot from CityPlace. .This hotel is 1.1 mi (1.8 km) from Palm Beach County Convention Center and 1.4 mi (2.3 km) from Worth Avenue Mall.

What's nearby

  • Clematis Street - 3 min walk - 0.3 km
  • CityPlace - 12 min walk - 1.0 km
  • Palm Beach County Convention Center - 19 min walk - 1.7 km
  • Kravis Center For The Performing Arts - 3 min drive - 1.9 km
  • Port of Palm Beach - 10 min drive - 7.0 km

Getting around

  • Brightline West Palm Beach Station - 9 min walk
  • Palm Beach Intl. Airport (PBI) - 14 min drive

Restaurants

  • ‪Elisabetta’s - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Lynora's - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

Hotel with 2 restaurants, a quick walk to Clematis Street
The Ben West Palm, Autograph Collection offers 208 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
Make yourself at home in one of the 208 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at Proper Grit, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in West Palm Beach? This hotel has 7791 square feet (724 square meters) of space consisting of conference space and 3 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Proper Grit - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 20.00-40.00 for adults and USD 10.00-20.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour fitness centre
  • Cycling
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (7791 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 145.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 308 out of 401 reviews" "
Rating 8 - Good. 49 out of 401 reviews" "
Rating 6 - Okay. 19 out of 401 reviews" "
Rating 4 - Poor. 12 out of 401 reviews" "
Rating 2 - Terrible. 13 out of 401 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bailie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back. Ill be staying here everytime!
Stayed 9 nights in Aug 2024

10/10 Excellent

Ingmar

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald, Pittsburgh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and roof top pool/bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed there for the evening, so did not get to explore most of the amenities to the hotel but the design and the vibe of the hotel is sexy. Will definitely come back for a longer stay next time
Stayed 1 night in Aug 2024

10/10 Excellent

Angeliki, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Makes you feel like you’re vacationing in Africa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Stayed 2 nights in Jul 2024

8/10 Good

Caren A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

SINCLAIR, Lawrenceville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Ben. Everyone was very friendly and accommodating. The shuttles were quite convenient. I loved the complimentary bikes too. It was sad the rooftop restaurant and pool were closed but I would stay at the Ben again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Basem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The maid upon my last day knocked very loudly (mind you this is the day after July 4th)…I still had 30 minutes until checkout, and said, “YOU LEAVIN’ or WHAT?” Are you serious? Shame on you and on the hotel. Very unprofessional. I don’t care how nice the architecture of the building is and how the amenities, staff and guest interaction are what make the actual experience...
Stayed 2 nights in Jul 2024

10/10 Excellent

Dora J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unique
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Santa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Super cleanliness, the staff was super accommodating, the concierge was absolutely wonderful -staff overall 10/10 experience. Hotel very clean, nice views, food and drinks were excellent. We tried multiple hotels in the area before officially choosing this one. Definitely the best one in West Palm for sure !
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with family and small children
Hotel was magnificent. Food in the hotel restaurants was great. Service wasn’t as great in the restaurants but still definitely recommend!
Stayed 1 night in Jul 2024