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Renaissance Esmeralda Resort & Spa, Indian Wells

4.0 star property

Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

View from property
Meeting facility
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
View from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Room service
  • Spa

Explore the area

Map
44400 Indian Wells Ln, Indian Wells, CA, 92210
  • Indian Wells Golf Resort
    ‪4 min walk‬
  • Indian Wells Golf Course
    ‪5 min walk‬
  • Indian Wells Conference Center
    ‪7 min walk‬
  • Bermuda Dunes, CA (UDD)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Golf View (Hearing Accessible)

Mountain view

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

Mountain view

Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

  • 40 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Resort View

Executive Suite, 1 Bedroom, Resort View

Executive Suite, 1 Bedroom, Resort View

  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Bedroom, Non Smoking

  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking, Balcony

Studio Suite, 1 Bedroom, Non Smoking, Balcony

Studio Suite, 1 Bedroom, Non Smoking, Balcony

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking, Pool View (Balcony)

Room, 1 Double Bed, Non Smoking, Pool View (Balcony) | Exterior

Room, 1 Double Bed, Non Smoking, Pool View (Balcony)

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Golf View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indian Wells

With a stay at Renaissance Esmeralda Resort & Spa, Indian Wells in Indian Wells, you'll be within a 10-minute drive of Indian Wells Tennis Garden and Living Desert Zoo and Gardens. .This golf resort is 4.9 mi (7.9 km) from Desert Willow Golf Resort and 7.6 mi (12.3 km) from Acrisure Arena.
View more Resorts in Indian WellsOpens in a new window

What's nearby

  • Indian Wells Golf Resort - 4 min walk
  • Indian Wells Golf Course - 5 min walk
  • Indian Wells Country Club - 4 min drive
  • Spa Esmeralda - 5 min drive
  • Indian Wells Tennis Garden - 6 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪Del Taco - ‬5 min drive
  • ‪Jack in the Box - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Applebee's Grill + Bar - ‬6 min drive
  • ‪Wienerschnitzel - ‬7 min drive

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

Resort in Indian Wells with 4 restaurants and a full-service spa
Renaissance Esmeralda Resort & Spa, Indian Wells offers 560 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels, pay movies, and Netflix.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Esmeralda has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 560 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and an outdoor pool. Additional amenities at this resort include concierge services, gift shops/newsstands, and wedding services.
Enjoy American cuisine at The Place, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Indian Wells? This resort has 136903 square feet (12719 square meters) of space consisting of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
The Place - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Cava - This poolside family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Glo Sushi - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Cafe Biscotti - This coffee shop serves breakfast, lunch, and light fare. Open daily.
H20 Pool Bar - This poolside bar specializes in American cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 16-28 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • The Place
  • Cava
  • Glo Sushi
  • Cafe Biscotti
  • H20 Pool Bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Fitness classes
  • Bike rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool
  • Pool gate
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (136903 square feet of space)
  • Meeting rooms - 30

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 28 per person
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very large resort. It was quite during our stay but I could not imagine being there when it is fully booked. Self park is a bit of a hike. The room and balcony was very nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wesley

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Business traveller
Disliked: Cleanliness
Average aging hotel
Parking lot too far, pay parking when others are free. Outdated pool area, nice gym
Stayed 3 nights in Nov 2024

10/10 Excellent

Dustin, Moreno Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julio Cesar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness
Was a good place to stay. Could have had better amenities like shuttles to near by places and attractions and more reasonably priced dinning options. Also could have been cleaner in the common areas, rooms and restaurants. Had many dirty cups and cutlery.
Stayed 6 nights in Oct 2024

10/10 Excellent

MiaRoma

Stayed 2 nights in Aug 2024

6/10 Okay

avrahamavi

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We ended up leaving a day early due to significant noise from a convention taking place in the hotel. Despite staying on the 6th floor, the sound from the main areas was overwhelming, especially during the evening and night, making it difficult for us to get our 2-year-old to sleep and stay asleep. It really impacted our experience and took away from what was supposed to be a relaxing getaway. If you're considering staying here, I’d recommend checking with the hotel about any planned events or conventions and requesting a room as far away from the main lobby and elevators as possible. This could help ensure a quieter and more enjoyable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bonita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent pool, and beautiful property. The DIY juice bar at breakfast blew my mind, to be honest. I’ve never seen that before. This is a fave of mine and my husband’s. We stay here at least once or twice a summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary, Swartz Creek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Stay at least once a year.
Stayed 2 nights in Oct 2024

8/10 Good

brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, room comfort
Anniversary Stay
Had another great stay at the Esmeralda. The staff was very friendly & helpful. Enjoyed the Sushi & Bar.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Talar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Sandy

Stayed 1 night in Aug 2024

6/10 Okay

CHRISTINE DIANA

Travelled with family
Liked: Amenities, property conditions & facilities
A great hotel for kids with a lot of activities. Very family friendly. The pool was great and fun. The camp for kids had great activities and kept the kids occupied for a good time. The arcade was small but good enough for the kids to enjoy. Our room was a good size with a walk in closet. Although, for being so family friendly, I would have liked a tube rather than standing shower but my kids are older and it worked just fine. The food was descent. We did encounter hiccups such as our room was dirty when we walked in but they quickly moved us to a clean room with better view. We got a carton of soiled milk which was really gross. It was expiring that day so not sure how/what happened with that carton. Also encountered staff that was unwelcoming. But, also staff that was really great like Christina who helped us get a new room at check in! Overall, It was good. I would probably return with the kids cause they had so much fun.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024