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Hotel Murano Phang-Nga Bay

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Murano Phang-Nga Bay

Standard Double Room
View from property
Reception
Interior detail
Breakfast, lunch, dinner served; Thai cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

Map
7/14 Moo 1, Tambon Ko Panyi, Muang Phang-Nga, Phang Nga, 82000
  • Ao Phang Nga National Park
    2 min walk
  • Phang Nga Bay
    2 min walk
  • จ่าจรัญ
    1 min walk
  • Phuket (HKT-Phuket Intl.)
    55 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Phang Nga

When you a stay at Hotel Murano Phang-Nga Bay in Phang Nga, you'll be on the waterfront, within a 5-minute walk of Ao Phang Nga National Park and Phang Nga Bay. .This hotel is 25.9 mi (41.6 km) from Natai Beach and 29.2 mi (47 km) from Mai Khao Beach.

What's nearby

  • Ao Phang Nga National Park - 2 min walk
  • Phung Chang Cave - 8 min drive
  • Somdet Phra Srinagarindra Park - 8 min drive
  • Phang Nga City Pillar Shrine - 11 min drive
  • Khao Phing Kan - 44 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 55 min drive

Restaurants

  • ‪Amazon Coffee - ‬6 min drive
  • ‪เล็ก เยาว์ อาหารตามสั่ง - ‬9 min drive
  • ‪Hink - ‬9 min drive
  • ‪Café Amazon - ‬8 min drive
  • ‪The Pizza Company ปตท พังงา - ‬7 min drive

About this property

Hotel Murano Phang-Nga Bay

Bayside hotel with a coffee shop and a restaurant
Hotel Murano Phang-Nga Bay offers 9 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as tour/ticket assistance.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
Onsite venue - This café specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fishing

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Murano Phang-Nga Bay
Hotel Murano Phang Nga Bay
Murano Phang Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel
Hotel Murano Phang-Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel Phang Nga

Hotel Murano Phang-Nga Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T DO IT!!
Well what is there to say apart from DON'T DO IT!! PROS Food we had whilst deciding what to do next was ok The old man next door who helped us to escape was an angel as NO way of getting out of this place, we waited over 20 mins and no traffic passed us apart from kids on bikes who seemed amused by our presence here, even he man at the bus terminal said 'you're going where? Why??' Then when we got back there 2 hours later said 'I did warn you it isn't somewhere you should be staying!' CONS Room was dirty, fridge was that filthy you had to force the door open, walls were filthy but apparently this is ok as it's only from the condensation and when I asked to move rooms the lady said they are all the same The air con blew in whatever smells were cooking in the kitchen next door so that would be pot luck as to what someone had ordered There is absolutely nothing in the town it was like a ghost town just needed the tumbleweed and the scene would have been complete The room had no windows and when we went in that much air freshener had been sprayed that we couldn't breath, needed to be classified as a confined space All in all don't waste your money on booking here, it cost us a fortune to get back to phuket island and a whole lot of travel on top of what we had already done. We missed out on seeing Panyee Village because of this hotel so not happy.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at this place are abusively rude. One person who speaks no English (even though most guests are non-Thai) simply appeared angry all the time and did not address concerns. The owner, who was contacted mainly by phone, behaved as if she regarded her guests as a nuisance. My air conditioning was not working and I am extremely sensitive to heat and humidity -- which is why I paid for an air conditioned room. Late in the evening and with no other hotels close by, the owner suggested I leave if I was satisfied rather than solving the problem. The hotel mismanaged organizing tour arrangements (I had to redo them myself). The room itself is spotlessly clean but very basic for the price paid. There is a thin sliver of hand soap and no shampoo or other amenities. Breakfast is inedible: sliced cheap white bread with a communal tub of congealed margarine and spreads that cannot be described as jam given their artificial content. All in all, this establishment is a disgrace and Expedia should cease doing business with it.
Stayed 2 nights in Dec 2018

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for taking private tours before the crowds
We stayed there for one night to visit the Bond island and Panyi village privately before the groups. The owner was very kind to organise us the private boat and make us private tours to the Monkey temple and the Cave temple. And over our expectations, she was our taxi driver to Donsak as we left to koh Phangan. When booking this hotel keep in mind that there is nothing in the walking distance so you can enjoy your evening just in your room.
Stayed 1 night in Dec 2018

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pang Nga is really beautiful, but avoid this hotel
We chose the hotel based on the reviews; 9 out of 17 reviewers awarded a 10/10 and the average was 8.4. There was only 1 negative review, but that mentioned an infestation of rats and that sounded unrealistic. When we arrived, the reception was unmanned. Not a good start, but in a smaller hotel that can happen as people have multiple roles. First we waited for a bit, then rang the bell. When nobody showed up, we waited some more and then called the numbers we could find. The second number we tried got answered and not much later somebody finally arrived. We were then told the room we booked wasn't available anymore. Apparently somebody else came and they gave them our room. There was only 1 other room available. That room did not have any windows, I don't like that, but for a single night, I can live with that. The real deal breaker however, was that, before entering, the room, the receptionist emptied a can of air freshener in the room. The smell was so strong, it could mask just about anything. Needless to say we didn't stay for the night to find out if the other negative review perhaps was accurate. Pang Nga is really beautiful and worth visiting, but avoid this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Lionel, nsw Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the very best hotel in Phang-Nga Bay.
The very best Murano Hotel the staff are so natural and friendly so good to be around.Rooms were excellent quality furnishings and spotless great beds I cant recommend it enough.Food was amazing great pizza help yourself to brekky coffee great. Kanchana the hotel manager was amazing so friendly she made you feel right at home arranged a personal trip in a longtail boat out to the four islands including the James Bond Island.For Joy and myself we arrived on a scooter as Murano Hotel is in a very quite location and having scooter just made the stay that much better.We only intended to stay one night but was made so welcome we extended and will be back again next year for sure. Thank you Kanchana for a pleasant stay.O and thanks for the Apple???? Lionel & Joy Angel.
Stayed 1 night in Jul 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome management and great food!
The hotel manager was amazing. She took care of our James Bond island excursion. She drove us to Chalong Bay (rum distillery) and the airport. She also gave us fresh pineapples, watermelon, and mango. We became friends and went to a local bar for drinks also. I will never forget this experience and would definitely return. Thank you Kahn!
Stayed 2 nights in Mar 2018

10/10 Excellent

HARRIET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for national park
Had a great stay at hotel murano , amazing location and beautiful area - even drove us to our next hotel. If we're ever in the area will stay again.
Stayed 1 night in Jun 2017

10/10 Excellent

Kanokwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel service was exceptional. Beds and pillows are of superior quality. This hotel is located in the bay, so travellers should have a scooter or car to get to this hotel. Pizza is delicious and so is the coffee. Would stay here again. Easy access to boat pier to visit islands. Proprietor Nancy very helpful and trustworthy with recommendations for trips and tours in the area.

10/10 Excellent

Matthew, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN PHANGNGA!!!
Hotel Murano is simply excellent. The staff here are great so friendly and helpful. The hotel is modern and clean in a great location. I would recommend this hotel to anyone!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was awesome place. Pizza was amazing. Met some fellow travelers which was awesome. My favorite was the staff they were really fun to hangout with. Made it an awesome experience!

8/10 Good

thomas

Liked: Staff & service
Stop pour phang nga bay 1nuit
Super pour dormir avant ou après la visite de phang nga bay: présence d'un ponton juste à côté. Après autour il n'y a pas grand chose niveau animation, c'est reposant par contre. Il y a un restaurant et de quoi acheter quelques bricoles. Accueil très sympathique en mode décontracté. Apparemment la responsable très gentille et qui parle anglais va partir vivre à Bangkok, cela risque de compliquer les choses car l'autre personne ne le parle pas. Lits, serviettes et sol propre. Malheureusement l'état général de la chambre est vieillissant, manque d'entretien: frigo, toiles d'araignée, tâches d'humidité... Petit déjeuner basique. Bilan: un peu cher au final en comparaison avec d'autres hôtels bien meilleurs et dans la même gamme de prix. Par contre super niveau situation. Une nuit ok mais pas plus. C'est dommage.
Stayed 1 night in Feb 2019

8/10 Good

serge, auterive

Liked: Cleanliness, staff & service, room comfort
Bon accueil près de la baie de Phnang gna
Gérante prévenant voulant arranger les clients. Très sympa.
Stayed 2 nights in Apr 2018

8/10 Good

MARYLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

EROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allez-y sans hésiter!
Idéal pour visiter la baie au petit matin! Logement propre et tout confort (bonne literie, climatisation, douche chaude..). Personnel adorable.
Stayed 1 night in Feb 2018

2/10 Terrible

Nathalie, Montréal, Québec, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Parfait, jusqu’à ce que.....
Excellent accueil, personnel gentil et dévoué quoique un peu familier, chambre très propre sans fenêtre et passablement vétuste. Facilité pour effectuer la visite de la baie, l’hotel réserve pour vous et l’embarcadère est situé juste en face, excellent emplacement. Jusque là, à ce prix, tout est parfait. Arrivé au soir, ,on réalise que l’hotel est infesté de rats et qu’ils se promènent dans les plafonds toute la nuit. Nous avons peu dormi et avons trouvé é la situation franchement inacceptable. Nous ne croyons pas que rats entrent dans les chambres mais nous n’avons pas apprécié . Nous avions réservé pour deux nuits, nous ne sommes restés qu’une seule. La propriétaire n’a pas parue surprise de la raison pour laquelle nous écourtions notre séjour. Comme elle savait le problème d’infestation par les rats, nous aurions apprécié être remboursés, ce qui ne nous a pas été offert. Je fais ce commentaire car, lorsque j’ai réservé cet hôtel, j’aurais apprécié être mise au courant de la situation.
Stayed 2 nights in Feb 2018

10/10 Excellent

Leonardo, Rome, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with low prices
The hotel was very comfortable and clean. The staff was also very friendly and helpful. They helped me to book a tour with a private boat and for transportation to the airport
Stayed 1 night in Sep 2017

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape à Phang Nga - James Bond island
Etape entre Krabi et Phuket, très bonne idée. Super accueil, propose une excursion sur bateau privé sur les îles, à prix attractif, nous recommandons.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très calme
Hotel correct, malgré l'absence de fenêtre dans la chambre rue très calme quasi déserte hors saison. Prévoir un livre pour vous occuper Gérant très sympa, aux petits soins avec ses clients, plateau de fruits offert avec une autre locataire service de taxi familial petit déjeuner minimum clim, wifi et serviettes correctes Bravo au capitaine qui a mené la barque d'une main de maître malgré la tempête lors de notre visite de James Bond Island!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Très bon acceuil!
Un très bon accueil de Nancy. Elle est très serviable, accueillante et fait tout pour que le séjour se passe bien. Avons réservé l'excursion vers Phang Nga directement chez elle et c'était parfait! A recommander.

10/10 Excellent

Uli, Krölpa

Liked: Cleanliness, staff & service, room comfort
Top Hotel als Ausgangspunkt für Bootstouren,
Super Sauberes Hotel, sehr nettes Personal besonders Nancy kümmert sich sehr um das Wohl der Gäste. Würde sofort dort wieder Übernachten.

6/10 Okay

Marc

Liked: Cleanliness
Hôtel très propre sans fenêtre
Rien à faire en dehors de balader en bateau dans la baie. Aucun resto sauf celui de l'hôtel et pas terrible. Les patrons sont très serviables.bonne Wifi

6/10 Okay

Simon Rex

Liked: Cleanliness, staff & service