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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Lobby
Jetted tub
Exterior
Property amenity

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪4 min walk‬
  • Hollywood Wax Museum
    ‪4 min walk‬
  • Country Tonite Theatre
    ‪6 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Americana Inn, a Travelodge by Wyndham

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
2.3 out of 5, (2198)
The price is AU$95
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Americana Inn, a Travelodge by Wyndham

About the area

Pigeon Forge

With a stay at Howard Johnson by Wyndham Pigeon Forge in Pigeon Forge, you'll be in the mountains, a 4-minute walk from Titanic Museum and 7 minutes by foot from Hatfield and McCoy Dinner Show. .This family-friendly hotel is 1.5 mi (2.5 km) from Island at Pigeon Forge and 1.8 mi (2.9 km) from LeConte Center at Pigeon Forge.

What's nearby

  • Titanic Museum - 4 min walk
  • Hollywood Wax Museum - 4 min walk
  • Hatfield and McCoy Dinner Show - 7 min walk
  • Island at Pigeon Forge - 3 min drive
  • LeConte Center at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Downtown Flavortown - ‬2 min drive
  • ‪Sunliner Diner - Pigeon Forge - ‬6 min walk
  • ‪Applewood Farmhouse Restaurant - ‬20 min walk
  • ‪Iron Forge Brewing - ‬3 min drive
  • ‪Local Goat - ‬2 min walk

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and a 24-hour business center
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free self-service breakfast available daily 7:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Water slide

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.8
Rating 10 - Excellent. 139 out of 1003 reviews
Rating 8 - Good. 121 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 177 out of 1003 reviews
Rating 2 - Terrible. 432 out of 1003 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

venkata

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is untity, room smelled very bad. Charged twice and refund was not done even after 2 weeks
Stayed 2 nights in Nov 2024

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay
Mold on the ceiling, rusty and dirty bathtub. Thin blankets when its under 40 outside. Just not a good place at all.
Stayed 1 night in Nov 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
It was terrible! I will never go back. My family and I checked out soon after checking in and found another place and didn’t even stay. The lady up front rude rude rude! We didn’t have any towels in our room besides one dirty one. We tried to call the front desk but the phone in our room didn’t work so had to call from our cellphones and then had to call mutiple times to get someone to answer. Told them we didn’t have any towels was told you had to come down and get some. So we went down to get some and she only have 2 room towels and then 2 pool towels. We said we need more room towels and wash clothes and hand towels was told they don’t have any hand towels or wash clothes. Then she said we would have to return the pool towels to get more towels. Went back and she didn’t want to give us anymore towels and I asked for a manager she said there wasn’t one there. I asked for the managers name and number and she refused to give it to me. The room was filthy roaches and mold. The beds were terrible stains and broke. Even the outside of the place was filthy trash everywhere.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible front desk was rude and couldn't be bothered. Room was dirty bed was half made roachs in the sink and tub floor looked like it hadn't been swept in a week. We didn't stay we left after seeing the room
Stayed 2 nights in Nov 2024

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from day 1 there was no garment cart. They claim to have an elevator but it wasn't working. No towels in my room. Had to ask for towels daily. The only person whom i found to be decent was the one washing towels. Over half the bulbs in the room were out. Including the one right inside the room which i like to leave on for safety/security reasons. The bathroom light fixture was horrible. It looked like someone gutted it to stash something in there. Drugs? Only 1 working bulb. The floor was disgusting and sticky. Nearly pulled my shoe off. The couch was worn out. I decided not to sit on it in case it breaks. I wasn't about to let them keep my $75 deposit to replace something that i didn't break.I ended up leaving 2 days early.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

2/10 Terrible

Mason, johnson city

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely rude staff. Did not stay. Filthy hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Raveesh

Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude and the room had things missing.
Stayed 4 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has absolutely NO breakfast, besides nasty granola bars, had no juice, coffee maker was broke, didn't even have a back on the remote, the bed sheets were stained. And the indoor pool was closed even though it said indoor pool. They had trash bags full of trash at the end of the hotel that had been there for 2 and a half days. Clearly staff don't take pride in their cleaning. And had roaches. Absolutely WOULD NOT RECOMMEND staying here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait & switch
Nothing was what they said it was. The sign had a big sign that said free breakfast flashing. They didn’t even have coffee. When asked about it, they pointed to a tray that had three protein bars in it.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT book this property. They don’t staff the desk late at night or the staff doesn’t answer the phone. If you show up late to check in you might find the lobby locked and no one will answer the posted phone number. They will not refund your money if you already paid and you won’t have a place to stay. Front desk staff doesn’t care and there is no customer service. They tell you to call Expedia, but you won’t get real help there either. Just book another place. You’ve been warned.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had nothing but one empty toilet paper roll. 1 bath towel and no others, no hand or wash cloths. Room not clean. Counter barely wiped. Bedding stained. 2 tiny pillows per bed. No additional towels to use and they have a pool. How do you have a pool with no towels. The lady at the desk unfriendly, seemed inconvenienced to stop looking at her phone when asked for toilet paper and towels. Trim being attempted to be held up by exposed duct tape, doors filthy and damaged.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy run down and nasty
We went in the room,saw there were no wash clothes ,while I went to the front desk my wife checked the beds. The sheets were used, dirty and pillow had hair on them. We turned the key in and left.
Stayed 1 night in Nov 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
We wasnt able to even check in bc there was no staff at the facility. No one answered the desk phone and the "emergency " number displayed on the doors mailbox was full. Called customer service for howard johnson and they were no help. Not refunded. Extremely unhappy. Was out in the cold with my mom with heart and breathing problems and my 5 year old daughter.
Stayed 1 night in Nov 2024

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont stay here it not worth how cheap it is, its cheap for a reason
Stayed 3 nights in Nov 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dirty. They do nothing about noise complaints. It took two days to get the full bedding for our beds. The hotel staff will not get a manager. They say he has different hours and they do not know when he will be in the employees at work. There are from Jamaica on work permits and they laugh at you if you request anything Rude staff dirty rooms with bugs
Stayed 5 nights in Nov 2024

2/10 Terrible

Hongjun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very super bad hotel , please avoid this hotel if you want to stay, very dirty , smell very bad , no towel , front seat is unfriendly,
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Didn’t get this day didn’t get to see you till after purchase that check-in was till 12 AM. Tried calling the hotel no answer and was like 10 PM. Call the branch and the guy gave me a number to call and said they called when you’re closer they would be able to do a late check in. Got there and Leslie calling standing outside for an hour. Didn’t get to sleep
Stayed 1 night in Nov 2024

4/10 Poor

Stephen

Disliked: Staff & service, amenities, property conditions & facilities
The staff pretty much were on their cell phones even when interacting with guests. When i checked in the young lady was engaged in a video call and half assed addressed me. The grounds were deplorably filthy. Trash all over the place that was never touched during my entire stay. Only two towels in thd room?? No hand towels or washcloths. Room was never serviced but they went in my room?? Why go in and do nothing?? Coffee but no coffee maker? No cups of any kind? My room was generally clean so i stayed but doubtful i would ever consider this if i had my family with me. The staff got a little argumentative with me in the fact my key cards stopped working everyday and i had to take them to be reset (as did at least 3 other guests i bumped in to down there doing the same) I wasnt my phone or credit card. One day my card and the one i have my son both were dead. The next day i left one in the car and kept on in my pocket..later that day both didn't work. Every day this was occuring...someone evidently didnt know what they were doing...you could do mucj better for staff. Let's just say this is the second worst place i have stayed in Pigeon Forge and i come there a few times a year for over a decade.
Stayed 4 nights in Oct 2024

2/10 Terrible

Andy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like nothing about it i tried to get a refund but couldn't get anything done
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was worried about phone conversations. Room floor was nasty and sticky. Asked to have it mopped. Never did it. Had to go get towels too. Couldn't do breakfast cause door was locked at 720am. When asked about it he said they had a granola bar and coffee.
Stayed 3 nights in Nov 2024

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Cockroaches. Have bites allover body that are not mosquitoes. Possible mold on alls and ceilings. No room service. Breakfast was questionable coffee and granola bars. The brand name is definitely sullied by this location
Stayed 2 nights in Nov 2024