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Riverchase Lodge

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
City Suite, 2 Queen Beds
Lobby sitting area
City Suite, 2 Queen Beds | Balcony view
Combined shower/bathtub, free toiletries, towels

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    6 min walk
  • Old Mill
    13 min walk
  • Patriot Park
    19 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Grand Smokies Resort Lodge
Pool
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4.1 out of 5, Very good, (390)
The price is AU$155
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.4 mi (5.5 km) from Titanic Museum and 3.9 mi (6.3 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk - 0.6 km
  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 4 min drive - 3.4 km
  • Island at Pigeon Forge - 5 min drive - 3.7 km
  • Dollywood - 11 min drive - 6.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 186 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 163 out of 1001 reviews" "
Rating 2 - Terrible. 200 out of 1001 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sonya

Disliked: Staff & service
Our room was so nasty that we had to be moved to a different one the bed was so hard the coffee pot is in bathroom right beside toilet
Stayed 4 nights in Aug 2024

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Awful
The stay was awful having only stayed in that location for a total of 4 hours during our dinner out and then coming back to find small roaches on the furniture and walls
Stayed 2 nights in Aug 2024

6/10 Okay

Tamara

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The room is right near a busy road so bring your ear plugs. The pools were nice. Kids loved the pools. Honestly, the place needs some serious upgrades. Probably won't be back.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay here for several days was great. The staff were very friendly. Rooms were simple and clean. My only complaint would be the cleanliness of the pool area inside and outside. The stairs leading up both slides were very moldy, as was the inside area of the indoor pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The only thing that the place really needed was a new paint in the room due to the rust on the bathroom door hinges. But over all it was great. Housekeeping came by every morning and restocked on what you needed but was not over bearing. Had vending machines and and ice maker and had 2 pools as well! We liked it so much we ended up staying an extra night!
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Water slides. Grandkids loved them
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel that needs to improve
The beds were horrible. The room did not meet the discriptipn of the room. Was suppose to get an ironing board and a chair. Got neither. The room was very outdated with holes in the carpet. The bathroom was dirty. We had dirty sheets and not enough pillows for 4 ppl. Asked for clean sheets told they will bring in 15 but didnt get it till almost 2 hrs later. Pool could use some clorine.
Stayed 1 night in Aug 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here. It wasnt the Hyatt, but I didnt pay as much as the Hyatt. Great for the $$$$. Clean, basic rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Shannon

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were clean, but really outdated compared to other areas hotels. The indoor waterslide wasn't able to let my son go down, he an my husband both had to pretty much push themselves all the way down to make it to the pool. The water pressure in the showers were hit an miss an the flux in temperature changes left a lot let to be desired an the coffee makes in the room was old an hard to figure out. The stuff were nice an helpful with any questions we had
Stayed 1 night in Aug 2024

4/10 Poor

Chely

Travelled with partner
I paid for a king Mountain View suite we only saw the building in front the bed was horrible and they only gave us 3 small pillows for king size suite very old fashion very unhappy would not recommend
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Awful
I checked in got into the rooms I booked and they both had horrible smells in both. One smelled like an ashtray the other smell of mildew so strong that my eyes watered. I went to the front desk and the lady there was very helpful and apologetic. She gave me a full refund.
Stayed 2 nights in Aug 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Our 1st Wedding Anniversary was a success!❤️
Very good, peaceful, friendly, and quiet for our 1st wedding anniversary ❤️ thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Zamellla

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
The room didn’t have a chair or a table in it. Very bare. Was told they had remodeled and did away with the chairs.
Stayed 1 night in Jul 2024

2/10 Terrible

Emanuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
Outdated. Could be a nice property with work. 2 stars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was absolutely nothing I liked about this property run down rooms are scabbed together no place to put your clothes no table no dresser found roach in bathroom was disgusting stayed one night just to give it a chance checked out the next day for a refund was ridiculous the pool slide inside you can't breathe for the chlorine smell not to mention the green slime on the slides could be a nice place if it was totally renovated terrible just terrible
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun
The stay was great the pool an slide was perfect we all had a great time my kids loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay on short notice
Hotel was very nice and convenient to different venues, indoor and outdoor pool and water slides were amazing, room showers could have had a little more water pressure, overall good
Stayed 1 night in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Shelby

Travelled with family
Disliked: Cleanliness, room comfort
It could have been cleaner
The room could have been cleaner and more decorative. The slide and pool was fun but once again not very clean. But the kid's had fun. And we didn't spend much time at the hotel.
Stayed 2 nights in Jul 2024