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Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
Combined shower/bathtub, free toiletries, towels
City Suite, 2 Queen Beds
City Suite, 2 Queen Beds | Balcony view

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is AU$134
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includes taxes & fees
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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 15-minute walk of Dolly Parton's Stampede Dinner Attraction and Old Mill. .This hotel is 2.1 mi (3.3 km) from LeConte Center at Pigeon Forge and 2.2 mi (3.6 km) from Island at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk - 0.6 km
  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 4 min drive - 3.4 km
  • Island at Pigeon Forge - 5 min drive - 3.7 km
  • Dollywood - 11 min drive - 6.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 196 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 209 out of 1002 reviews
Rating 4 - Poor. 163 out of 1002 reviews
Rating 2 - Terrible. 214 out of 1002 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately my family most likely won’t be coming back. The room was clean. But the beds were very firm and thin. The door was drafty. The pool, which was advertised as heated was cold. We stayed here several years ago, before we had our daughter, but we will be looking elsewhere for a place to stay in the PF area.
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisbeydi

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Toby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and extremely clean. Helped make our vacation great, since Choice Hotels tried to destroy it!
Stayed 2 nights in Nov 2024

2/10 Terrible

Corey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Uninvited Guests
As I am writing this, it is 3:40am, as I will not be getting any more sleep in this room. Upon Arrival The property looked nice, the linens and room was ok, definitely could use a deeper cleaning, but was not below what I was expecting for what I paid. But that image changed at night. As my parents lie in the other bed asleep, I get up to use the bathroom. As I reach to turn on the light, I feel something move across my hand. As the light flicks on, I see a roach that ran across my hand. I proceed to quickly grab some TP and smush it. Praying it is a one off, I do my business and plan on going back to bed. . . Until I step out and see two more. . And then another, and one by my headboard. I am not a ninja, and only manage to smush a few more. As I obviously will not be getting any more sleep, I could use the wifi and just kill time on my phone. . . Except the wifi doesn't work. In the positive end, the cable TV has good options, the pool looked nice, and the front staff on check in was nice. I am a man who asks for little in a hotel. A clean and safe place to lay my head down in the evening is all I ask. And heck, I don't mind stains on linens as long as they are clean. But pests are where I draw the line. I'm not sure if I'll get a refund, but I am definitely suggesting you do not stay here until the roaches are dealt with.
Stayed 1 night in Nov 2024

10/10 Excellent

Gemesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer service & clean family room
Very nice staff and was a relaxing experience.
Stayed 1 night in Nov 2024

2/10 Terrible

Lori Beth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door didnt lock on deluxe suite 400. There was roaches in the cabinets and mold in the jetted tub for some one to have a short family vacation qnd pay over 400 dollars that was horrible
Stayed 2 nights in Nov 2024

4/10 Poor

Ryan

Disliked: Property conditions & facilities
Room smelt like cat pee and shower had hair and was dirty shower head was pulled away from the wall and both beds had some type of stains on them indoor pool was rusted and look like they haven’t done the maintenance on it in years
Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tameka

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I really enjoyed this hotel. For the price, it is a nice place to stay. It’s definitely outdated , but it is still functional and comfy. We were able to hear everything around us though, so that wasn’t the most convenient, but the bathrooms were good and the beds were comfortable so we really couldn’t complain.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool could use some work that’s all
Stayed 2 nights in Nov 2024

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness
Found a dead rat in our floor and roaches in the rooms but other wise ok
Stayed 1 night in Nov 2024

6/10 Okay

Greta

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last day there when I was packing my bags I saw a roach in the bathroom
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Couple stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shawna

Stayed 1 night in May 2024

6/10 Okay

Cassia Danielle

Stayed 2 nights in Nov 2024

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was probably pretty nice at one time.
Pretty old property with a strange layout. We had a 4th floor suite which required you either take the elevator to the 3rd floor, then up steps to a landing, then more steps to the fourth, or take the elevator to the 4th floor, than down a 1/2 flight of steps to the landing, then up steps from the landing. The rooms were large and appeared clean. However the furniture and mattresses were old and the thermostat was nearly unusable. Furthermore, the thermostat is located behind a TV so the temperature the thermostat sensed was several degrees warmer than the actual room temp. Trying to change the temperature was a challenge as the up/down buttons worked sporadically. Don’t think I’ll be visiting this hotel in the future.
Stayed 1 night in Nov 2024

8/10 Good

robie

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Front desk staff was great, had housekeepers keep knocking before check out time. Even told them 1st time when i would be leaving.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Great time
Stayed 1 night in Jul 2024

4/10 Poor

Jen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Family vacation stay
The hotel is a bit run down and doesn’t match the photos online. It’s overpriced for its quality. The inside needs updated and the outside could use some work too. We won’t be staying here anymore.
Stayed 2 nights in Nov 2024