SpringHill Suites by Marriott Pigeon Forge

3.0 star property

Photo gallery for SpringHill Suites by Marriott Pigeon Forge

Exterior
Property amenity
Indoor pool, seasonal outdoor pool
Studio, Multiple Beds
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Gym

Explore the area

Map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪18 min walk‬
  • Island at Pigeon Forge
    ‪18 min walk‬
  • LeConte Center at Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Pigeon Forge

Located in Pigeon Forge, SpringHill Suites by Marriott Pigeon Forge is in a national park, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 5.4 mi (8.8 km) from Dollywood and 6.8 mi (10.9 km) from Wilderness at the Smokies.

What's nearby

  • Christmas Place - 4 min walk - 0.4 km
  • Titanic Museum - 18 min walk - 1.5 km
  • Island at Pigeon Forge - 18 min walk - 1.6 km
  • LeConte Center at Pigeon Forge - 2 min drive - 1.9 km
  • Dollywood - 14 min drive - 8.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬17 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬18 min walk
  • ‪Mellow Mushroom - ‬15 min walk
  • ‪Downtown Flavortown - ‬10 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬9 min walk

About this property

SpringHill Suites by Marriott Pigeon Forge

Hotel with free breakfast, near Titanic Museum
SpringHill Suites by Marriott Pigeon Forge offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 112 guestrooms featuring microwaves and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Spending a day of fun is easy with the theme park shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Pigeon Forge. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Pigeon Forge? This hotel has 1701 square feet (158 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 10 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to December
Pool access available from 7:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Pigeon Forge
Marriott SpringHill Suites Pigeon Forge
Pigeon Forge Marriott
Pigeon Forge SpringHill Suites
SpringHill Suites Marriott Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge
SpringHill Suites Pigeon Forge
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge Hotel
SpringHill Suites riott Pigeo
SpringHill Suites by Marriott Pigeon Forge Hotel
SpringHill Suites by Marriott Pigeon Forge Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge Hotel Pigeon Forge

SpringHill Suites by Marriott Pigeon Forge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1018 reviews
Rating 8 - Good. 274 out of 1018 reviews
Rating 6 - Okay. 81 out of 1018 reviews
Rating 4 - Poor. 32 out of 1018 reviews
Rating 2 - Terrible. 26 out of 1018 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sussette, berlin

Travelled with family
Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Katy

Travelled with group
Murder he wrote
This was the worst stay ever, the hotel front desk, worker gave out room keys to anybody who came up and asked for my last name and room number, We were with a football team and this happened to multiple peoples room very unsafe!!!
Stayed 1 night in Nov 2024

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional cleanliness. Ok😁
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Nice little trip to pigeon forge for jeep invasion
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tancie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close Restaurants and the main strip were. I disliked the mattress for the pull out couch it was more like a box spring.
Stayed 3 nights in Aug 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Dawn Marie, Hickory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk lady was great but the room was dirty. The pull out bed had blood on the sheets and a used mouth guard that was stuck to the bed. There we no blankets either. Also, the breakfast is advertised from 6-10am, but the lady said it ended when it was 9:45am. The food was not stocked back up when it ran out either. Very disappointed in this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, bad bed.
Nice place to stay. Breakfast was good. Staff was very friendly! Only bad thing was that the bed was terrible, did not sleep well.
Stayed 1 night in Jul 2024

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stacey, Tyler

Stayed 4 nights in Jul 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2024