The Inn On The River

3.0 star property

Photo gallery for The Inn On The River

Front of property
Reception
Standard Room, 2 Queen Beds (Riverside) | Water view
Basic Single Room
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2492 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Titanic Museum
    ‪17 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

Double Room, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pigeon Forge

With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, a 5-minute walk from The Track and 13 minutes by foot from The Comedy Barn Theater. .This family-friendly hotel is 0.9 mi (1.4 km) from Island at Pigeon Forge and 1 mi (1.7 km) from Titanic Museum.

What's nearby

  • The Comedy Barn Theater - 13 min walk - 1.2 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Titanic Museum - 17 min walk - 1.4 km
  • Hatfield and McCoy Dinner Show - 2 min drive - 2.0 km
  • WonderWorks - 3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬14 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬15 min walk
  • ‪Mellow Mushroom - ‬12 min walk
  • ‪Downtown Flavortown - ‬14 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬8 min walk

About this property

The Inn On The River

Family-friendly hotel with free breakfast and a 24-hour front desk
The Inn On The River offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Fishing
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (482 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Portable bath seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn River Sevierville
Inn River Pigeon Forge
River Pigeon Forge
The Inn On The River Hotel Pigeon Forge
River Sevierville
Inn River
The Inn On The River Hotel
The Inn On The River Pigeon Forge
The Inn On The River Hotel Pigeon Forge

The Inn On The River Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1010 reviews
Rating 8 - Good. 145 out of 1010 reviews
Rating 6 - Okay. 40 out of 1010 reviews
Rating 4 - Poor. 7 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

cindy

Travelled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

yonghyuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was very quaint and beautifully decorated for Christmas! I was drawn to the fireplace each morning when my husband and I went down for breakfast. The breakfast buffet had a few different items each morning, so you weren’t eating the exact same thing every day. Our room was roomy and spacious. The bed was extremely comfortable as well. Next time we will ask for a room on the 2nd floor. We were very close to the main lobby on the 1st floor and there was a lot of noise that we could hear through our room door. The only time it bothered me was between 10:00-12:00 at night. There were boys that were extremely loud and running in the hallway. This would not deter us from staying here again! Added touches: 24 hour coffee in lobby as well as popcorn and cookies. We had a great stay!
Stayed 3 nights in Nov 2024

4/10 Poor

Kristine

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Troubling
We have always stayed at The Inn in the River when we visit. But, after this time, we will definitely be looking for better accomodations. First, there was a leak. Which it appears to have been leaking for awhile. Even if room is not been occupied, housekeeping should have checked on room to make sure everything was ready. Next, since leak couldn't get fixed while we were in the room we had to be moved. The next room was smaller, bed very lumpy and heat didn't work properly, and when it started up, it sounded like an airplane taking off. The next day we spoke to front desk, they wanted to move us, we said no. Then they said maintenance would be there to fix it. It was never fixed. Third, There was a huge football team of preteen-teens that took over the hotel. They acted obnoxious, rude and parents didn't care because they sat back and let them do as they please. We had to call front desk several times. It appeared the hotel only cared about accommodating this group since it was a bigger group that came in and filled up the hotel We have never in the years had so much trouble from this hotel and have stayed many years there, but for now on will look for another one
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian, Cannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and plenty of parking. Rooms a little dated but comfortable and seems to cater to an older clientele or it was like that at the time of our visit. Breakfast was okay. We would stay here again but so many choices in the area. We recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about Inn On the River. We stay there anytime we are in Pigeon Forge
Stayed 2 nights in Nov 2024

10/10 Excellent

Aleisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Constance

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Stayed 3 nights in Sep 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very comfortable and inviting. We enjoyed sitting outside around the fire pit listening to the running river.
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Staff & service
Stay in The inn on the river.
The room was clean but it had ants in it . I booked the room over a month in advance and asked for a room on the second or third floor. When I got there I was told the only room they had was on the first floor near the very noisy lobby.
Ants in the room
Stayed 3 nights in Nov 2024

8/10 Good

STEPHANIE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff friendly. It is walkable to many places. Great breakfast and plenty of seating.
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and friendly
Stayed 2 nights in Nov 2024

8/10 Good

tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. Comfortable bed. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

ALEC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful! We highly enjoyed staying here!
Stayed 7 nights in Nov 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located to attractions and restaurants. The staff were amazing and the breakfast was great. The room was very clean and comfortable. Will stay again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no more , This is definitely the ONE!
We absolutely loved our stay from check-in to check-out! Friendly staff and well accommodating atmosphere. The rooms we're clean and very comfortable , loved the balcony overlooking the river and downtown pigeon forge. There's an outside pool ( seasonal ) and an inside pool and hot tub. The only thing is the inside pool isn't heated so it's a bit cold , they provide towels in the pool area and they have bathrooms in the pool room also - great idea by the way 😁 Breakfast is also included so that was definitely a plus. Every night there's free popcorn 🍿 and cookies from 7pm to 9 or 10pm I believe. Ice machines on every floor too. In all I definitely have nothing bad to say about The Inn on the River , we absolutely enjoyed our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

thomas, ocean springs

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024