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Tru by Hilton Pigeon Forge, TN

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Indoor pool, outdoor pool
Room, Accessible, Bathtub
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Pigeon Forge, TN
  • Pigeon River Crossing
    4 min walk
  • LeConte Center at Pigeon Forge
    8 min walk
  • Island at Pigeon Forge
    12 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    16 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

  • Sleeps 5

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Home2 Suites by Hilton Pigeon Forge
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (947)
The price is AU$522
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Home2 Suites by Hilton Pigeon Forge

About the area

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge. .This hotel is 1.6 mi (2.5 km) from Titanic Museum and 4.9 mi (7.9 km) from Dollywood.

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk - 0.7 km
  • Island at Pigeon Forge - 12 min walk - 1.1 km
  • Great Smoky Mountain Wheel - 13 min walk - 1.1 km
  • The Ripken Experience - Pigeon Forge - 19 min walk - 1.7 km
  • Titanic Museum - 3 min drive - 2.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free breakfast, near Titanic Museum
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews" "
Rating 8 - Good. 214 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

savita

Stayed 3 nights in Aug 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel allows pets. And there were dogs barking for 3 hours during the night. Otherwise we enjoy the hotel and have stayed there multiple times. The rooftop terrace is nice with views of the Smokey Mountains.
Stayed 1 night in Aug 2024

10/10 Excellent

savita

Stayed 1 night in Aug 2024

10/10 Excellent

Shoshana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. Location was perfect. I would absolutely visit again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane c.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Room was very clean.
Stayed 4 nights in Aug 2024

6/10 Okay

Austin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
A honest review from my experience.
The staff was helpful and professional. The room and hotel in all was very clean. I am not one to be a “Karen” about things but I am honest and real with my opinions. The main purpose for a hotel is to sleep so a comfortable bed in my opinion is a comfortable sleep. The beds were the most uncomfortable bed I’ve ever slept on without a doubt. My wife and I physically woke up the entire night and physically hurt from the sleep. We are also prefer a cold room so we set our thermostat on 65 (the lowest it will go) and the room definitely did not feel 65. The Hotel also has beverages and snacks, they are priced very high which is almost expected but I’m saying so as a warning. Saying all of this, I’m not bashing the place or saying don’t stay this was based on my personal preference and experience.
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are too small for family's.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Great Location
Staff was friendly, hotel was clean, and beds were comfortable. Location is great. Rooms are a bit cramped and there’s no dresser- so nowhere to put your clothes. Shower floor was extremely slippery so be careful. Breakfast was good, average hotel breakfast. Outdoor pool is actually at the Home2Suites next door and is shared with Tru. I’d stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Bill

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not so clean
There were a couple of stains on the bed sheets and pillows. There should be a QC person to make sure everything looks good for the next guest.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Belle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the kids splash pad and rooftop area
Stayed 3 nights in Jul 2024

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We were late checking in. We asked to be allowed to check out at 12. We were abruptly told no. We didn't even get time to brush our teeth.
Stayed 1 night in Jul 2024

10/10 Excellent

efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Hrishikesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Great hotel in a great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Room was very clean, only thing missing was drawers. My family loved the body wash, shampoo and condition so much that I had to buy some. Pool was great, breakfast was good. Friendly staff. Loved the sky deck. Walked to the island with ease. Only left a star off for comfort because of the very uncomfortable pillows and the trash truck right outside our window at 5am. Otherwise, wonderful place to stay and will probably come back, with our own pillows.
Stayed 4 nights in Jul 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Will not book with Tru again.
The lobby personnel were nice. As far as the room the floors were so dirty my child’s feet were black!!! Our white towels were all stained. The beds are so uncomfortable. The white comforter was stained on the bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the island and the parkway. Good outdoor seating areas on the roof and the lower level. Breakfast was just ok but it was included.
Stayed 3 nights in Jul 2024