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Tru by Hilton Pigeon Forge, TN

2.5 star property

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Room, Accessible, Bathtub
Indoor pool, outdoor pool
Business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪7 min walk‬
  • Place, Titanic Museum
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(96 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Hilton Garden Inn Pigeon Forge
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,009 reviews
The price is AU$170
includes taxes & fees
9 Nov - 10 Nov
Hilton Garden Inn Pigeon Forge

About the area

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge. .This hotel is 1.6 mi (2.5 km) from Titanic Museum and 4.9 mi (7.9 km) from Dollywood.

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.6 km
  • Island at Pigeon Forge - 7 min walk - 0.7 km
  • Great Smoky Mountain Wheel - 7 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.8 km
  • Titanic Museum - 3 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Margaritaville - ‬10 min walk
  • ‪Mellow Mushroom - ‬14 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free breakfast, near Titanic Museum
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Stayed 2 nights in Jul 2025

8/10 Good

Christina

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The pool areas are WONDERFUL for small children. The bed was comfortable. The room option with bunk beds -WONDERFUL. Streaming access very nice. Our room was a little less then clean. The hallways etc alittle beat up. But a great stay all around!
Stayed 2 nights in Jul 2025

10/10 Excellent

Destin, Ruskinf

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Linsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have to say is the indoor pool could use a good cleaning but everything else was perfect!
Stayed 2 nights in Jul 2025

10/10 Excellent

Thania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You can walk to the big shopping area. Breakfast options were great! I only wish they had a washer/dryer on site.
Stayed 5 nights in Jul 2025

10/10 Excellent

ORACIO

Stayed 1 night in Jul 2025

10/10 Excellent

Tj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff extremely friendly and helpful, patio area very relaxing and calm, pool was great, and breakfast was top tier.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Loris

Travelled with family and small children
Liked: Cleanliness
Conveniently located and accessible to several locations. Room service is inefficient; we had to call several times due to a lack of towels and sheets.
Stayed 3 nights in Jul 2025

8/10 Good

Ryan S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like other Tru properties, the walls are thin. We had a child next door screaming through the night. I know from stays in other locations that this is typical of the Tru hotels. Clean, friendly staff, neat vibe, family friendly, just noisy.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 1 night in Jul 2025

6/10 Okay

Carlotta

Stayed 2 nights in Jul 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Marcia

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick family vacation

The room was nice and clean. Very quiet where we were at. The breakfast was amazing. They offered waffles and pancakes and other hot food as well. The staff was friendly and polite.
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As advertised
Stayed 1 night in Jun 2025

10/10 Excellent

Destin, Ruskinf

Stayed 2 nights in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great basic stay. We got the room that is handicap accesible and it was great. The only drawback is no microwave available in the hotel rooms. Breakfast was decent! Pancake and waffle maker.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Stayed 1 night in Jun 2025

4/10 Poor

Erica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unimpressive and sterile vibe

This hotel had a very icky feel. Rooms had tons of metal furniture/tables. Had to hang my clothes on wall hooks. Did not ever want to be in my room. It was not welcoming and comfortable. The couches and chairs in the lobby were scratchy and uncomfortable. The staff was in no rush to make you feel welcome nor did they notify me when I had a packaged delivered. Stay anywhere but this place. It felt like a college dorm With the cheesy colors and cheap furniture
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Good breakfast. Electric car charger didn’t work but the hotel adjacent had one that worked.
Stayed 1 night in Jun 2025

10/10 Excellent

Elyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone I interacted with was friendly, helpful and professional.
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to the National Park and Dollywood. Room was clean and comfortable, breakfast was pretty good. I would stay at a Hilton Tru again.
Stayed 5 nights in Jun 2025