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Twin Mountain Inn & Suites

2.0 star property

Photo gallery for Twin Mountain Inn & Suites

Exterior
Reception
View from property
Reception
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3929 South River Road, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Dollywood
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River

Desk, laptop workspace, blackout curtains, iron/ironing board

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Pigeon Forge

Located in Pigeon Forge, Twin Mountain Inn & Suites is on a river, a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 6 minutes from Island at Pigeon Forge. .This hotel is 3.8 mi (6.2 km) from Titanic Museum and 4.2 mi (6.8 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk - 0.6 km
  • LeConte Center at Pigeon Forge - 4 min drive - 3.3 km
  • Island at Pigeon Forge - 6 min drive - 4.3 km
  • Titanic Museum - 7 min drive - 6.2 km
  • Dollywood - 12 min drive - 6.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 58 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬19 min walk
  • ‪The Grist Mill Cinnamon Bread - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Aunt Granny's - ‬13 min drive
  • ‪Market Square - ‬5 min drive

About this property

Twin Mountain Inn & Suites

Riverfront hotel with free breakfast and a seasonal outdoor pool
Twin Mountain Inn & Suites offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Twin Mountain Inn Pigeon Forge
Twin Mountain Inn
Twin Mountain Pigeon Forge
Twin Mountain Inn & Suites Hotel
Twin Mountain Inn/ Hotel Pigeon Forge
Twin Mountain Hotel
Twin Mountain Inn & Suites Pigeon Forge
Twin Mountain Inn & Suites Hotel Pigeon Forge

Twin Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1114 out of 1418 reviews
Rating 8 - Good. 239 out of 1418 reviews
Rating 6 - Okay. 46 out of 1418 reviews
Rating 4 - Poor. 13 out of 1418 reviews
Rating 2 - Terrible. 6 out of 1418 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The property was clean, the staff was very friendly and the breakfast was amazing! Will definitely stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Lliked the view. Some of the staff at front desk not so friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

steve

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was real pleasant. Everything was real clean and all staff were real nice and helpful. Will be our choice next time we are up they way.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place and we will be staying here again
Stayed 1 night in Dec 2024

8/10 Good

Ed

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Silas

Travelled with family
Liked: Cleanliness, amenities
Very clean and nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to expectations of the review I read
Stayed 1 night in Dec 2024

6/10 Okay

CARMEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice the view of the river from the room and balcony is amazing. Haveing a fire place in the room was nice touch with it being as cold as it wa. The beds were comfortable, the room was nice. The bathroom needs work it was clean but very run down the shower head squealed loud. The breakfast is ok 3 out of 5 stars. The guy that checked is in made a big deal out of us being 25 minutes early for the 3 pm check in time. I started out buy saying hello , asked him how he was, said hey i know we are early traffic was not bad and we made good time and underatood we were early and that tye room might not be ready. After that he made a point to tell me a number of times i was early and my room would proabbly not be ready. Then after playing with the computer he says your room is ready. This first interaction left a sour taste in my mouth. The rest of the staff and our stay went well. This gentleman needs a new leson on customer service. Other then that inwould stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with group
The dining room staff was excellent. Both young ladies were outstanding.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
rooms were very clean and nice, loved the balcony and view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
Stayed here several times..It is always great!! Location is convenient to everything..love the balcony over the river. Everyone is always helpful and friendly!! Will be back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay and enjoyed our time in the area. There are a ton of dining choices just blocks away and is very conveniently located to Dollywood. We were there during extremely low temps and the room never got cold, which was amazing. Just a couple of items to note: parking could be an issue during peak times. I don’t think there are enough spots for the number of rooms. Also, they do not supply conditioner or body soap, just shampoo and hand soap for the sinks. Plan accordingly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
It was my 50th Birthday and my son and his girlfriend were coming up on my birthday the guy at night worked till he got them in the room next to us. Most definitely will go back.My son left his phone charger and they called to tell me he left it.
Stayed 1 night in Dec 2024

8/10 Good

Roberta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twin Mountain Stay
Stay was really nice. Enjoyed fireplace and had excellent service daily.
Stayed 3 nights in Nov 2024

8/10 Good

Min min

Travelled with family
Liked: Cleanliness, amenities
Good one
Stayed 1 night in Nov 2024

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time guest. Nice accommodations. Pets are accepted which I didn’t notice until after I booked it. Room was very clean and roomy. Will probably book here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
This was the 3rd time staying at Twin MTN and the first time staying in a one bed (king)suite. We had an end room on the 3rd floor and everything about it was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room with hospitable staff and good continental breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Perfect choice
Can’t say enough good about this hotel. It was perfect in every way. Great view off the balcony. Breakfast was good every morning. Comfortable beds. Very clean. Friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

RANDY, GEISMAR

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !
Stayed 4 nights in Nov 2024

10/10 Excellent

Robin

Weekend getaway
Large room with fireplace, balcony overlooking a creek, clean, good hot breakfast but not enough tables. I will definitely stay here again on our next visit to Pigeon Forge, The location is excellent, close to Dollywood and many restaurants and shoppes.
Stayed 2 nights in Nov 2024