Grand Hyatt Playa Del Carmen Resort features a full-service spa, 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
14 meeting rooms are available. This luxury hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.
Grand Hyatt Playa Del Carmen Resort has designated areas for smoking.
| Room type | Options | Nightly price | Book |
|---|---|---|---|
Ocean Front Room with 2 Queen Beds
Room with view
37 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
| Other room types | |||
Hyatt Room with 2 Queen Beds
37 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Garden View with 2 Queen bed with small plunge pool
37 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Partial Ocean View Room with 1 King Bed
Room with view
37 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
Ocean View Room with 1 King Bed
Room with view
37 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 2 children)
|
Select dates to see price | ||
Grand Suite King and Club Access
Room with view
57 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 2 children)
|
Select dates to see price | ||
Garden View with 1 King bed with small plunge pool
38 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 2 children)
|
Select dates to see price | ||
Club Partial Ocean View Room with 2 Queen Beds
Room with view
38 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Club Partial Ocean View Room With 1 King Bed
Room with view
38 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
Swim Up Room with 1 King Bed
37 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
|
Select dates to see price | ||
Hyatt Room with 1 King Bed
37 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 2 children)
|
Select dates to see price | ||
Plunge Pool Suite King and Club Access
Room with view
54 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
Swim Up Room with 2 Queen Beds
38 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
|
Select dates to see price | ||
Partial Ocean View Room with 2 Queen Beds
Room with view
38 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Club Ocean View Room with 2 Queen Beds
Room with view
38 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Club Room with 1 King Bed
38 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
Ocean View Room with 2 Queen Beds
Room with view
37 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price | ||
Club Ocean View room with 1 King Bed
Room with view
38 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
Executive Suite King and Club Access
Room with view
76 square metres
1 King Bed
(Extra beds available:
Cot)
Room sleeps 3 guests
(up to 3 children)
|
Select dates to see price | ||
ADA Hyatt Room with 2 Queen Beds and Roll-in Shower
37 square metres
2 Queen Beds
(Extra beds available:
Cot)
Room sleeps 4 guests
(up to 3 children)
|
Select dates to see price |
With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This beach hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.1 mi (9.9 km) from Xplor Theme Park.
Make yourself at home in one of the 314 individually furnished guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request).
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished. 47-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sushi 'n' Raw Bar - This beachfront sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cocina - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 6:00 AM
Check-out time is noon
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Parking height restrictions apply
Caters to LGBTQ guests
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Pets cannot be left unattended
Property is cleaned with disinfectant
Protective clothing is not available for guests
Guests are provided with free hand sanitiser
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities on site
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property caters to LGBTQ+ guests.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
