Paradisus Playa del Carmen – Riviera Maya - All Inclusive Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Family Concierge Junior Suite Nature View 58 square metres 2 Double Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 2 Double Beds or 1 King Bed 624-sq-foot room, furnished balcony/patio with garden views Club Level - Separate check-in location Layout - Bedroom Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Other room types
Junior Suite (Nature View) 63 square metres 2 Queen Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds or 1 King Bed 678-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, iron/ironing board, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Suite (Nature View) 78 square metres 2 Queen Beds Room sleeps 3 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 839-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Family Concierge Suite Nature View 78 square metres 2 Queen Beds Room sleeps 3 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 839-sq-foot room, furnished balcony/patio with garden views Club Level - Separate check-in location Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Family Concierge Master Suite Nature View 106 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.6 1 King Bed 1140-sq-foot room, furnished balcony/patio with pool views Club Level - Separate check-in location Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Family Concierge Junior Suite SwimUp 58 square metres 2 Queen Beds 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.6 2 Queen Beds or 1 King Bed 624-sq-foot room, furnished balcony/patio with pool views Club/Executive Level - Separate check-in location Layout - Bedroom Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Family Concierge Master Suite SwimUp 106 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 1 King Bed 1140-sq-foot room, furnished balcony/patio with garden views Club Level - Separate check-in location Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Roulette Room Playa del Carmen or La Perla 58 square metres 1 King Bed 2 Queen Beds Room sleeps 3 guests Room cleanliness: Exceptional! 4.6 1 King Bed or 2 Queen Beds 624-sq-foot room, furnished balcony/patio with garden views Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, iron/ironing board, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors and room/bed type depends on availability at check-in		Select dates to see price
Family Concierge Suite SwimUp 78 square metres 2 Queen Beds Room sleeps 3 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 839-sq-foot room, furnished balcony/patio with pool views Club Level - Separate check-in location Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), espresso maker, and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Two Bedroom Master Suite 184 square metres 2 Queen Beds Room sleeps 6 guests (up to 4 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 1980-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Master Suite Nature View 106 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 1 King Bed 1140-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom and dining area Relax - Rooftop private spa tub Internet - Free WiFi Entertainment - 50-inch flat-screen TV, cable channels, and DVD player Food & Drink - Microwave, minibar (fees may apply), room service (limited hours), and dining table Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Room is accessed via exterior corridors		Select dates to see price

Hotel Amenities

All-Inclusive Details

Gratuities included
Additional gratuities accepted
Surcharge for premium food items
24-hour room service
Dancing classes/lessons included
Bartending classes/lessons included
Cooking classes/lessons included
On-site live performances included
Spa/beauty facilities and services not included
All meals served buffet style
Buffet and à la carte dining
All available beverages included
Minibar not included
On-site entertainment and activities included
Surcharge for room service

Hotel Amenities

Lift
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 488
Number of floors - 3
Number of buildings/towers - 8
Conference space
Coffee/tea in common areas
Laundry facilities
Television in common areas
Arcade/game room
Health club
Children's pool
Spa services on site
Multilingual staff
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Internet access - wireless
Full-service spa
Meeting rooms
Sauna
Smoke-free property
Wedding services
Pool umbrellas
Tours/ticket assistance
Free WiFi
Year Built – 2011
Number of restaurants - 13
Conference space size (feet) - 25005
Conference space size (meters) - 2323
Waterslide
Number of outdoor pools - 5
Number of spa tubs - 1
Conference centre
Snack bar/deli
Free self parking
Number of bars/lounges - 16
Number of beach bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Free water park access
Beach umbrellas
Pool sunloungers
Beach towels
Children's club (free)
Internet access
Ballroom
Banquet hall
Reception hall
Dock
Outdoor entertainment area
Outdoor furniture
Children's games
Children's toys
Wheelchair accessible: No

Family Friendly Amenities

Free water park access
Number of outdoor pools - 5
Children's pool
Waterslide
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Arcade/game room
Playground on site
DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free self parking

Room Amenities

Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers 488 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Air conditioning
Room service (limited hours)
Television
Minibar
Daily housekeeping
Phone
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Balcony
Designer toiletries
Desk
In-room climate control (air conditioning)
Premium bedding
Turndown service
DVD player
Wireless internet access
Access via exterior corridors
Blackout drapes/curtains
Internet access (complimentary)
Slippers
Cable TV service
Flat-panel TV
Free WiFi
Down comforter
TV size 50
TV size (measurement) inch
Rainfall showerhead
Furnished balcony
Bathtub or shower
Balcony or patio
Furnished balcony or patio
Towels provided
Linens provided
Wardrobe

Where to Eat

Sal Steak Cave - Onsite fine-dining restaurant.

Capella - Onsite family restaurant. Open daily.

Kanna Beach Club - Onsite bar. Open daily.

The Lunch Box - Onsite restaurant. Open daily.

Tori - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Windsurfing nearby
Ecotours nearby
Fitness classes on site
Pilates classes on site
Playground on site
Yoga classes/instruction on site
Swimming nearby

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.

Pet Policy

Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Masks are available for guests

Gloves are available for guests

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Credit card and matching ID required at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

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Paradisus Playa del Carmen - All Inclusive

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Get an overview of this hotel
Luxury property on the beach, with 5 outdoor swimming pools

Popular property highlights

Languages spoken

Paradisus Playa del Carmen - All Inclusive