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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
In-room safe, blackout curtains, iron/ironing board, bed sheets
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • All-inclusive

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3958)
The price is AU$556
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. .This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 4 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 13 min walk
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Gran Coyote Golf - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Mamitas Beach
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Samurai - premium only
  • Rosinella
  • Miramar
  • Sabor Latino
  • Snack Bar

Things to do

  • Beach volleyball
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Surfing/body boarding
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (8762 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Raelene

Disliked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Gisell

Stayed 5 nights in Jun 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the Reef Coco Beach. All staff members we encountered were friendly and always willing to help. The resort is small and the afternoon pool games are not on the same level you'd get at the larger resorts, but the activities team always worked hard to keep people interested. However, we wanted a smaller resort, so it was just what we were looking for. Walkable to 5th ave and completely safe to do so. The food was surprisingly good for an all inclusive. We had no issues getting dinner reservations at either of the a la carts, but we also frequented 5th ave for late afternoon drinks and dinner. The only downfall was we received phone calls everyday from the concierge, we are assuming to try and sell us on the timeshare, we never answered. I mentioned it to the front desk, and the worker was well aware but seemed uncomfortable with wanting to say anything to them. Rather than making her uncomfortable we just left it. Overall we had a great time and would go back.
Stayed 11 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place a really beautiful, people were nice and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Melinda

Stayed 7 nights in Aug 2024

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Juliette

Stayed 6 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Loved the resort.
Stayed 7 nights in Oct 2024

8/10 Good

Wenjing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic except the food. no seafood at all.
Stayed 3 nights in Nov 2024

8/10 Good

Fidel, London

Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Travelled with family
Liked: Property conditions & facilities
Food was good. No pool service for drinks. Luis and Wilbert were excellent at thier job.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzanne Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have been coming for years. Our favorite place and staff. Only thing is the evening entertainment has declined over the years, but then again so have we so dont stay up late anyways.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah Isabella Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I would stay here again. Very clean, nice pool with jacuzzi. Downsides, people are partying all night long with loud music so keep that in mind. They will try to sell you a timeshare. I would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. The staff is friendly and very nice. Some might ask for tips in a very blunt way which for Europeans might be a bit weird. The food served was amazing
Stayed 7 nights in Jun 2024

4/10 Poor

Lisa, Orting

Travelled with partner
Disliked: Amenities, property conditions & facilities
The food in the buffet is absolutely horrible. It almost seems like its leftovers from previous days. Wont being going back to this resort, plus with an all inclusive youd think that there would be food available all the time, nope theres not.
Stayed 4 nights in Oct 2024

8/10 Good

ishtar, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Oct 2024

2/10 Terrible

Arlexca

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was horrible. The staff wasn’t kind They said “all inclusive” but you can’t have whatever you want otherwise they will charge you to the room. We didn’t have service. Everything you have to ask yourself. They limit my areas where I can eat (annoying) I will never recommend this hotel and it wasn’t cheap either
Stayed 7 nights in Oct 2024

8/10 Good

Brianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd still give it 10/10 even though I had to go to front office twice for a laundry ticket because there wasnt one, it never came, lost power for 45min water just stopped mid shower.and was promised a 65$ credit and 2 free massages that i never got. Was miss lead
Stayed 7 nights in Sep 2024

10/10 Excellent

luz

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort, I would definitely go back. The employees are very nice and helpful. The food was good but not many options. The resort was clean as well.
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness
Good one. Can try once. Very economical
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Staff & service, amenities
Good place for a short visit especially if u want to try 5th ave experience.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024