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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sundeck
Outdoor pool, pool loungers
Lobby
Couples treatment room(s), body treatments, aromatherapy
Superior Room, 2 Queen Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Housekeeping
  • Room service
  • Parking included

Explore the area

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • TieRra Cocina Creativa
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | View from room

Suite, 1 King Bed (Master)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2674)
The price is AU$503
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Mamitas Beach. .This all-inclusive resort is 0.3 mi (0.4 km) from Playa del Carmen Main Beach and 6.3 mi (10.2 km) from Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Adults-only Playa del Carmen resort in Downtown Playa del Carmen with 3 restaurants
The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offers 60 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco resort include complimentary wireless internet access and concierge services.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at El Mural, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
El Mural - This buffet restaurant specializes in Mexican cuisine and serves breakfast only.
Sakru Maru - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
La Terraza - This poolside rooftop bar specializes in international cuisine and serves lunch and dinner. Open daily.
Coffee Corner - This coffee shop serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured, covered valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Mural
  • Sakru Maru
  • La Terraza
  • Coffee Corner

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – May 2021
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 392 reviews" "
Rating 8 - Good. 71 out of 392 reviews" "
Rating 6 - Okay. 55 out of 392 reviews" "
Rating 4 - Poor. 23 out of 392 reviews" "
Rating 2 - Terrible. 36 out of 392 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Staff & service, amenities
Not sure if it’s mandatory for all hotels in Playa Del Carmen that no outside guests are allowed into the resort. Found that a bit unnecessary, if you ever make a friend on the trip or have a friend staying in another hotel - they must either buy a day pass to visit you or wait for you in lobby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Sep 2024

10/10 Excellent

CRYSTAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was clean and staff is nice if you tip well, other than that its not super special. They offer all inclusive drinks and food but drinks are quite weak which is reasonable due to the heat and all. Other than that a good 8/10 will definitely visit again with my husband.
Stayed 8 nights in Sep 2024

10/10 Excellent

Joey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was excellent, room was not ready but we are able to use the facility and have lunch. 1st room was noisy due to the karaoke bar outside (I have sleep issues), flush was also not working. 2nd room was arranged due to aforementioned and it was perfect, not too loud, AC was perfect, no hot water but was fixed right away! It was very spacious! I just wish there are more plugs on wall by the bed. The best part was the staff, they were professional and welcoming! They were also very attentive and very timely asking us if we are okay and if we need anything. The food was also great! Not super fancy but they were delicious! I remember having 2 lunches or 2 dinners on some days haha! You need to try the marzipan flavoured drink, it’s delicious! Housekeeping was also outstanding, very clean! They make your bed everyday just like the first time you arrived in the room, it was like a new bed. It’s literally on the 5th avenue which makes the shopping, beach and the tour pickups very accessible! You need to meet Oscar, tour rep, just outside the hotel in his booth if you need to book some tours! He will give you some good deals. We really enjoyed our stay! I already told my friends about our wonderful experience. Hasta luego! :)
Stayed 5 nights in Sep 2024

2/10 Terrible

Patrick

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The service was non existent. There is no way this can be considered a five star hotel. From the moment we arrived nobody paid us attention to check in, that process took 30 minutes. Dinner that night we were sat there for three hours and the food was average at best. The next morning we went to breakfast at 7am when it opened and nobody was working there. Waited 30 minutes and had to leave for our excursion with no food. One of our rooms had no hot water. When we came back that afternoon we saw the manager and said this is unacceptable we have to move somewhere else. He said he approved to refund us and I’m still waiting on that. We booked another stay at iberostar nearby where at least we could eat. A terrible experience.
Stayed 3 nights in Sep 2024

4/10 Poor

Sergio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Natsumi

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Mark, Glenn Heights

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well our check was not pleasant. I didn’t like that Lunch and Dinner were alocarte and there was not much of a menu item to my liking. Upon arrival when we where taken to our room it was severely warm and there was no ceiling fan to support the AC which was not putting enough cold air into the room.. Only one staff member server on the roof top looked very unpleasant to the eye and a bit over worked also the view to the ocean can be seen nor city didn’t set well with us.. Asian sushi restaurant was only open on the weekend that was a bummer. Overall this Yucantan hotel it needs some work.. I won’t be coming back unless these concerns are addressed or updated..
Stayed 4 nights in Aug 2024

6/10 Okay

Brittney

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. Staff was amazing!
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Kerri

Travelled with group
Liked: Cleanliness, staff & service
Very nice building but small. Limited dining options
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to the shopping area! But I didn’t like how small the gym was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024

8/10 Good

Ailen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, es pequeño, no piensen que va a haber actividades como un mega all inclusive, pero la atención, el staff y la comida fue un 10/10. Lo único malo es el alcohol, si quieres alcohol bueno es extra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yohara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Nos quedamos el fin se semana del 4 de julio en medio del huracán Beryl! Muy atentos y pendientes de la necesidad de los huéspedes. En especial la atención de Jean antes y durante la estadía.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raul

Stayed 3 nights in Jul 2024

4/10 Poor

Julissa

Travelled with group
Liked: Staff & service
Due to Hurricane Beryl, I was only able to stay for a total of 2 days. I will describe the resort & separate that from the handling of the hurricane given its unique circumstance. Food: The options were good & varied—portions are small, but they make an effort to include dietary restrictions which was fabulous. At mealtime, Oscar, a staff, was especially considerate about this! He went above and beyond and it was much appreciated. The food is not authentic and very much catered to American clientele. The most authentic food was the breakfast options. Room: We were given a room that had a couch. The couch had nasty, brown stains throughout. We did not use this couch. In addition, we had many keycard troubles. I went down to reception to explain this and request assistance as our keycard did not open the door. The receptionist asked if I let the keycard be in the Sun or put it behind my phone and I responded no, as I kept it deep in my purse while laying out. He did not believe me and reset the card. I went back to the room and took video evidence that it was not working. They sent someone eventually after sitting outside of the room for a while. They weren’t able to fix the door so they relocated us to another room, which was fine, whatever. Now, when the news of the hurricane first came, their communication printed and taken to our room completely minimized it. We were told to speak to hotel staff if we had concerns and so we went down and did express these fears. The
Stayed 4 nights in Jul 2024

10/10 Excellent

Keri, Miami

Travelled with family, Travelled with partner
I came to playa de Carmen to have dental treatment so not a vacation. Booked a suite knowing I will be spending some time in our room. The room was large and airy and had everything we needed. The day of the surgery I had got blood on the towels. Housekeeping reported this to the manager who came up to see me. She was lovely and asked if there was anything the hotel could get me from soup to a dr. Even though I couldn’t eat my husband had room service and it was all good quality food. I will definitely return when I have to go back in January.
Stayed 6 nights in Jun 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel! The only suggestion I'd have is to vary the menu options a bit more as we found ourselves repeating the same choices over our stay even though they have an "Italian night" and a Japanese themed option that you can make reservations for.
Stayed 5 nights in Jun 2024

10/10 Excellent

TyRee Monet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great adults only Resort the property is small. It includes a rooftop pool 24 hour coffee and tea with cakes and fruits Coca-Cola and water in a small fridge. lunch dinner and breakfast is served à la cart from a menu. Drinks are available from one bar at the rooftop, breakfast is served downstairs in the lobby. Dinner and brunch is served upstairs on the rooftop. The property does not have a lot of amenities, but it was great for my stay. The only thing that I did not like about the property is that my role smell a little like mildew/sewage. Didn’t complain I was not sure if that was the scent of Mexico or the hotel. Plus, I travel from a different hotel called Ocean Zen, which was her horrible so this was on earth compared to what I previously left. The beach is like a five minute walk away, but the location of the beach was horrible. It also smelled like sewage and mildew at the beach. Probably nothing any American will want to get in.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Excelente e funcionários simpáticos e prestativos
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024