"The place needs an urgent update; the walls and floors are dirty, especially in the hallways and stairwells—extremely dirty. The carpets and sofas inside the room are stained and full of dirt. The towels smell bad and it seems they are not washed properly. The small soap and shampoo provided for your use are the cheapest on the market and don't even lather. The most incredible thing of all is that when you go to have breakfast in any hotel, the majority of people look for coffee or at least tea, and this place doesn't even have hot water for you to make tea. The excuse they give you at the front desk is that they regret it, but the coffee machine broke down that same day. It might be true; I give them the benefit of the doubt, but the next day it was the same—there was no coffee and no hot water to at least have a tea. For the money I paid for two days in two rooms, the least I expected was clean towels and at least hot water or coffee, but that was not the case. If you are considering staying here for a night, think twice. I went to the front desk twice and even spoke with the person in charge of at least putting hot water, and without any kindness, they told me there is none, period. Horrible experience at this place. If I could give zero stars, I would."