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Comfort Inn & Suites Scarborough - Portland

2.5 star property

Photo gallery for Comfort Inn & Suites Scarborough - Portland

1 bedroom, down duvets, desk, blackout curtains
Lobby
Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
329 US Route 1, Scarborough, ME, 04074
  • Maine Mall
    ‪9 min drive‬
  • Old Orchard Beach
    ‪11 min drive‬
  • Old Orchard Beach Pier
    ‪12 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1001)
The price is AU$178
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includes taxes & fees
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About the area

Scarborough

With a stay at Comfort Inn & Suites Scarborough - Portland, you'll be centrally located in Scarborough, within a 15-minute drive of Maine Mall and Old Orchard Beach. .This hotel is 7.3 mi (11.7 km) from Thompson's Point and 7.4 mi (11.9 km) from Old Orchard Beach Pier.

What's nearby

  • Scarborough Downs - 18 min walk - 1.6 km
  • Maine Mall - 9 min drive - 8.2 km
  • Old Orchard Beach - 11 min drive - 10.4 km
  • Palace Playland - 12 min drive - 11.8 km
  • Old Orchard Beach Pier - 12 min drive - 11.9 km

Getting around

  • Portland Transportation Center - 10 min drive
  • Logan International Airport (BOS) - 110 min drive

Restaurants

  • ‪Texas Roadhouse - ‬7 min drive
  • ‪Pleasant Hill Cafe - ‬7 min drive
  • ‪KFC - ‬7 min drive
  • ‪Sea Dog Brewpub - ‬4 min drive
  • ‪The Holy Donut - ‬11 min walk

About this property

Comfort Inn & Suites Scarborough - Portland

Hotel in Scarborough with free breakfast and a fitness center
Comfort Inn & Suites Scarborough - Portland offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 69 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a picnic area.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

Arabic, English, French, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Scarborough
Comfort Scarborough
Comfort Inn Scarborough-Portland
Comfort Scarborough-Portland
Comfort Inn Suites Scarborough Portland
Comfort Inn & Suites Scarborough - Portland Hotel
Comfort Inn & Suites Scarborough - Portland Scarborough
Comfort Inn & Suites Scarborough - Portland Hotel Scarborough

Comfort Inn & Suites Scarborough - Portland Reviews

Reviews

6.0
Rating 10 - Excellent. 206 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 211 out of 1000 reviews
Rating 2 - Terrible. 213 out of 1000 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judyth-Ayne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably priced, safe and clean Hotel

Very nice stay, extremely clean, comfortable and a safe environment. Front desk staff is extremely helpful and friendly. The pool was so refreshing and we really enjoyed it. Great free breakfast too!!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service

I was charged for 2 nights that i did not stay and the website has been helpful with trying to get ny money back, the hotel itself, is not cooperating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marlena, Ellsworth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was easy to find and exactly what we were looking for after a day of driving. We were greeted quickly and our room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaquan

Stayed 1 night in Jan 2025

8/10 Good

Christi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Rae-Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was clean and inviting! The staff was incredibly helpful. Rooms were clean and comfortable. The breakfast was very good although they ran out of hot items early. The only drawback is that we had arranged for adjoining rooms ahead of our stay and they were not available when we checked in. We were able to acquire rooms next to each other but not adjoining. Pberall, would absolutely stay again and suggest to any one else!
Stayed 1 night in Jan 2025

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, barely any housekeepibg and unsanitary breakfast area
Stayed 1 night in Jan 2025

4/10 Poor

Julieanne

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
tv in room did not work initially, was unable to control TV with the remote . front desk staff said a tech was coming to help , no one showed up
Stayed 1 night in Jan 2025

8/10 Good

Unika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lindsey

Stayed 1 night in Jan 2025

4/10 Poor

Natalina

Disliked: Cleanliness, property conditions & facilities, room comfort

thumbs down

I saw a roach running across the TV. When entering reeks of food.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaquan

Stayed 1 night in Jan 2025

10/10 Excellent

Jaquan

Liked: Cleanliness, amenities
Great stay
Stayed 1 night in Jan 2025

4/10 Poor

Jaime

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in poor shape. The bottom of the pool looked as though it was flaking off and it was dirty. The elevator was old and sounded as if it would break down any minute. Upon reaching the floor we were staying on there was a mold smell. Our room was semi clean. There was tile debris left on the back of the toilet but i did not see any tile in our bathroom that was broken, it was strange. The bathroom toiletries were clearly "refilled" as the conditioner container actually was filled with shampoo and not conditioner. Staff were not in any type of uniform so you never knew who worked there or who didnt which made it feel uncomfortable as a single woman travelling with minor children. There also didnt appear to be any female staff at all only men which was very awkward. There were no towels at the pool. It was not a place i would recommend unless you are working with a tight budget and dont care about amenities at all or upkeep.
Stayed 1 night in Nov 2024

6/10 Okay

Kelli

Stayed 2 nights in Dec 2024

6/10 Okay

angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was exceptionally clean, and our room were very comfortable.The Christmas decorations added a lovely touch to the atmosphere. However, we did experience a few issues during our stay. Our main concern was with the front desk staff member on the late afternoon/evening shift, who was notably unfriendly. We had booked suites and specifically requested connecting rooms, but upon arrival, we were placed in side-by-side rooms instead. When we asked about the connecting rooms, we were told they were “not working.” After thinking more on it,we inquired about other non-suite options that connected, and we were eventually moved to those, which were perfect for our needs. However, the desk agent repeatedly insisted that our original request wasn’t what we had asked for. We felt we should have been given the choice upfront: either stay in the suites or move to connecting rooms. We would have understood if both requests couldn’t be accommodated, but we felt brushed off rather than given the explanation. Additionally, the TV in one of the rooms wasn’t working initially. When the same staff member came to fix it, he remarked that this was why the room wasn’t offered in the first place. However, he quickly resolved the issue by adjusting the connections behind the TV. He left abruptly, leaving the furniture pulled out, which we had to move back. Despite these challenges, the hotel itself was very clean and comfortable. However, we wouldn’t stay again because of him.
Stayed 1 night in Dec 2024

10/10 Excellent

Elijah

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were a breeze. The staff was kind, the whole place was very clean. Looking forward to going back asap!
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2024

6/10 Okay

Robin V

Travelled with family
Disliked: Staff & service, room comfort

Very disappointed

Sadly, this was my 3rd stay here since October I believe, and I was rather unhappy. My mom and I went this time versus my 2 solo trips. There were not enough toiletries or towels for 2 people upon arrival. They had no Heat on in room with 20° or less temperature. I didn't even get an apology when I had to go to desk and ask for what should have already been in the room for 2 people. They parked there own truck directly in front of door for guests the whole time there with snow and ice on ground that they never made any effort to cleanup or make safe for guests. Not impressed at all!! There breakfast isn't sufficient or food fit to eat other than tiny bagels or waffle you make. Fresh Fruit out is old and rotted, yuck. And they were vacuuming outside my door at 9:45 pm on Christmas night??? How's that reasonable for paying guests??
Stayed 3 nights in Dec 2024

4/10 Poor

Donna

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good hot breakfast options, and clean rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff breakfast area was a little meaay
Stayed 1 night in Oct 2024