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DoubleTree by Hilton Hotel Portland

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Room, 2 Double Beds
Coffee shop
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 29.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1535)
The price is AU$161
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Tru by Hilton Portland Airport Area

About the area

South Portland

When you stay at DoubleTree by Hilton Hotel Portland in South Portland, you'll be near the airport, a 1-minute drive from Maine Mall and 8 minutes from Thompson's Point. .This hotel is 11 mi (17.7 km) from Old Orchard Beach and 12 mi (19.3 km) from Old Orchard Beach Pier.

What's nearby

  • Maine Mall - 1 min walk - 0.1 km
  • Maine Medical Center - 7 min drive - 7.3 km
  • Thompson's Point - 8 min drive - 6.9 km
  • Hadlock Field - 8 min drive - 7.2 km
  • State Theatre - 8 min drive - 8.0 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary weekday newspapers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant, Blue Wave Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 627 out of 1298 reviews
Rating 8 - Good. 308 out of 1298 reviews
Rating 6 - Okay. 153 out of 1298 reviews
Rating 4 - Poor. 105 out of 1298 reviews
Rating 2 - Terrible. 105 out of 1298 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the rooms were nice
Stayed 1 night in Nov 2024

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room with everything I needed, onsite gym and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always courteous and timely. The snack bar hit the spot! The facility was clean and orderly.
Stayed 5 nights in Dec 2024

2/10 Terrible

JoAnne

Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmad/Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable cost.. Very welcoming staff from the front desk to other services… Keep smiling, yummy cookies… We just had a small comment that the shower water was not hot enough.. Will definitely go back
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean and the kids love the indoor pool, which was our main reason for being there. The only issue was that there were lots of dirty towels laying around this morning and the kids were finding staples in the pool. Otherwise, our stay was great.
Stayed 1 night in Dec 2024

6/10 Okay

Vicki

Liked: Staff & service, property conditions & facilities
For being part of the Hilton property, it was a little subpar. The bathroom wasn't the cleanest. A lot of hair in the tub and on the floor. There was only 1 tiny trash can in the room. The curtains didn't close and looked quite old. The parking lot was completely full except for 2 spots reserved for diamond members. I ended up parking at a neighboring store. Some people probably think I'm nitpicking, but I expected more from Hilton. I don't think I will be going back.
Stayed 2 nights in Dec 2024

8/10 Good

Fouad

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
This is an econo level rating hotel for a Hilton, i found it good for its pool and the front desk staff were friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

El

Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

8/10 Good

B Lynne

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy parking
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
We needed a place to stay for two days that was close to home. Very clean, staff was very attentive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was close to elevator, temperature control in room and no an adjoining room door. Staff is excellent there!!
Stayed 2 nights in Dec 2024

10/10 Excellent

asal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was overpriced for what quality you receive. The bathrooms are not cleaned well. The hot water is not hot, due to demand and 3 of 4 boilers working. No complimentary water in the room. The elevator is loud and gets stuck between floors, this went on for 5 days. There is no laundry in store and no bag holding area past check out. The staff is average kind of pleasant and receptive in person and also to a text style communication. The 1 mile shuttle service is the best customer service offered.
Stayed 14 nights in Dec 2024

6/10 Okay

Cameron

Disliked: Staff & service, property conditions & facilities
Check in took 20 minutes prioritizing customer complaint via phone for 15-20 min before letting us check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica, Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we had better designated parking spaces for just that hotel. Other wise it was a great place to stay! Will most likely stay again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Liked: Staff & service, property conditions & facilities
Convenient location. Clean, lots of dining options nearby, a mall across the street. Bathroom was a little small, toilet was about 8 inches off the floor, but served its purpose
Stayed 1 night in Dec 2024

8/10 Good

Elaine

Easy access and shuttle service to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for consistency and location
What I love about this hotel is the location right next to the Maine Mall and I-95 with easy access to everywhere I need to go when I'm in Maine. It's got everything I need and has always had consistently good quality. This time I noticed the cleaning service has finally returned to every day, as that had changed in the post-Covid era. Happy to see that!
Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Access to mall
Stayed 1 night in Dec 2024