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Best Western Lake Oswego/Portland Hotel & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Lake Oswego/Portland Hotel & Suites

Lobby
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
14905 SW Bangy Road, Lake Oswego, OR, 97035
  • Portland Temple Visitors' Center
    17 min walk
  • Bridgeport Plaza Mall
    3 min drive
  • Bridgeport Village
    3 min drive
  • Portland, OR (PDX-Portland Intl.)
    26 min drive

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Portland South-Lake Oswego, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1001)
The price is AU$207
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Portland South-Lake Oswego, an IHG Hotel

About the area

Lake Oswego

With a stay at Best Western Lake Oswego/Portland Hotel & Suites in Lake Oswego (Lake Forest), you'll be within a 15-minute drive of Oregon Convention Center and Washington Square Mall. .This hotel is 10.6 mi (17 km) from Moda Center and 8.1 mi (13 km) from Oregon Health and Science University.

What's nearby

  • Portland Temple Visitors' Center - 17 min walk - 1.4 km
  • Bridgeport Village - 3 min drive - 3.7 km
  • Washington Square Mall - 4 min drive - 4.7 km
  • Lewis and Clark College - 10 min drive - 8.8 km
  • Oregon Zoo - 14 min drive - 17.1 km

Getting around

  • Tigard Transit Center Station - 8 min drive
  • Bancroft St Stop - 10 min drive
  • Portland International Airport (PDX) - 26 min drive

Restaurants

  • ‪Burgerville - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬5 min walk
  • ‪Olive Garden - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Killer Burger - ‬7 min walk

About this property

Best Western Lake Oswego/Portland Hotel & Suites

Lake Oswego hotel in Lake Forest with free breakfast and a fitness center
Best Western Lake Oswego/Portland Hotel & Suites offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lake Oswego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of USD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Lake Oswego Phoenix Inn
Phoenix Inn
Phoenix Inn Hotel Lake Oswego
Phoenix Inn Lake Oswego
Phoenix Hotel Lake Oswego
Phoenix Inn Suites Lake Oswego Hotel
Phoenix Inn Suites Lake Oswego
Phoenix Suites Lake Oswego
Best Oswego Portland & Suites
Phoenix Inn Suites Lake Oswego
Best Western Lake Oswego Hotel Suites
Best Western Lake Oswego/Portland Hotel Suites
Best Western Lake Oswego/Portland Hotel & Suites Hotel
Best Western Lake Oswego/Portland Hotel & Suites Lake Oswego

Best Western Lake Oswego/Portland Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, comfortable and that staff was super friendly, the only issue we had was the room above us was exceptionally loud and even when the staff addressed this issue with them they didn't quite down. But they at least tried so I respect them for that....
Stayed 2 nights in Aug 2024

10/10 Excellent

Lonnie Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey, Kings Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has comfortable beds. It was convenient to the highway to Portland. Staff were very friendly. Breakfast was good and always plenty of food. The only downfall that the rooms have no carpet so people upstairs had kids running back and forth at night and in the morning. I would still recommend the hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Jedediah

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & helpful. Area around property was very nice.
Stayed 6 nights in Aug 2024

10/10 Excellent

Linda Gustafson

Liked: Cleanliness, staff & service, property conditions & facilities
All new room, well priced, breakfast was great
Stayed 4 nights in Aug 2024

6/10 Okay

Wichitra

Disliked: Amenities
The hotel is right next to a highway and a gas station. Realizing that upon arrival, I requested for a quiet room and was given that. Around 4 am., I heard loud door slamming noises, called the front desk to report and discovered that I was right next to the hotel’s kitchen and the staff was preparing breakfast. In any case, the noise stopped but I couldn’t go back to sleep. Same thing happened on the second night. On the third day, I requested for a room change and was given the next room to the one I was in. It was better but will definitely not be coming back here. I must say that they have good staff and each and everyone that I came into contact with was very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Stayed 1 night in Aug 2024

8/10 Good

Deborah

Stayed 4 nights in Jul 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a couple of nights on a family road trip with our teenagers. Hotel and room were clean, staff friendly and accomodating. The pool area was in need of a good cleaning and the pool/hot tub themselves were green and dirty which was off-putting so we did not swim. Otherwise though a comfortable stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW WAS VERY PROFESSIONAL
WHEN WE WENT TO CHECK IN, THE HOTEL DIDN'T HAVE OUR RESERVATION. WE BOOKED THROUGH HOTELS.COM AND WERE GIVEN AN ITINERARY, BUT NOT A CONFIRMATION NUMBER, WHICH APPARENTLY WE NEEDED FOR A ROOM. IT MADE THE CHECK IN STRESSFUL. IT WASN'T THE ASSISTANT AT THE FRONT DESK'S FAULT AT ALL. IT WASN'T HER FAULT. SHE TRIED ALL SHE COULD TO ASSIST. THE PROBLEM WAS WITH HOTELS.COM. OTHER THAN THAT, WE WERE ABLE TO SECURE A ROOM FOR THE NIGHT. THANK YOU.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kim

Travelled with partner
Our room was 407 and right next to elevator. It was extremely loud and noisy all day and we were there 2 days!!
Stayed 2 nights in Aug 2024

6/10 Okay

Kari

Travelled with family and small children
Disliked: Property conditions & facilities
Upon arrival there was a few guest ahead of me. Only one person working the front desk and took a bit of longer to check in. Guest ahead of me was complaining about AC in room not working in their room. Lady at front desk said no other family rooms available and offered a few fans, he said okay. But she asked him to wait until she checked the rest of the people in that were in line because she was the only person at the front desk. People kept coming in behind me and I felt bad for the guy! As I went up stairs and came back down to get bags I seen he was still waiting! (Talking at least 45 min). Definitely understaffed.. lady at desk seemed to be friendly enough but overwhelmed! Rooms were average. No complaints. Lady cleaning the rooms seemed very nice each day when I tracked her down for clean towels. Breakfast lady seemed pretty nice too.. always had a smile on her face. Only real complaint I have is the pool and hot tub both were green! Green enough that I asked someone at the front desk if it was safe to be in it. She said they test it every day and it was fine. I asked why it was green then and if it’s always that color? Lady told me sometimes it is green and it might need a shock treatment and would leave a note for my manager expressing my concern. One of the main reasons we stayed at this hotel was for the pool (have kids). I only seen two lady’s in the hot tub the entire 3 night stay we were there. Soccer teams of kids there and no one in pool! It looked GROSS!
Stayed 3 nights in Aug 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Customer service from start to finish was great...from reservation, to check in, to the quality of the room. Thank you so much for making this a very pleasant stop on our way to Washington. We'll definitely return!
Stayed 1 night in Aug 2024

10/10 Excellent

Tammie carter

Stayed 1 night in Jul 2024

6/10 Okay

Cheayoung

Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to several things we enjoy!
We chose this location based on the proximity to Lake Oswego and another shopping area for our kids. The hotel was close to the things we enjoy and the room was clean, spacious, and priced well.
Stayed 1 night in Jul 2024

6/10 Okay

Lada, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the desk when I checked it was very nice. She was also very helpful when I asked for some extra towels. She was having a tough time with another customer but she was very patient. To me good staff is like that is more important than the actual room etc. Thank you.
Stayed 4 nights in Jul 2024

2/10 Terrible

TAI YOUNG

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked hotel via expedia.ca and would like to leave my review as follows I traveled to Portland from July 20 to 23, staying for three nights at the Best Western in Lake Oswego, USA. The trip was relatively good, but my experience at the hotel was the worst of my life. When my wife and I returned to the hotel after our trip on the 21st, we could not believe our eyes. The housekeeping in our room had not been done at all. The bed was unmade, trash was not collected, used towels were not removed, and new towels were not provided—everything was exactly as it was when we left in the morning. I went to the reception desk to complain to the receptionist about our room. The receptionist politely apologized and said she would leave a note for the daytime staff to ensure this would not happen again. The next day, the 22nd, when we returned from our trip, everything was the same as the day before. The room was exactly as we had left it in the morning, with no housekeeping services performed. I complained to the reception desk again and demanded compensation. The receptionist kept saying "oh no" and apologized repeatedly, but did not mention anything about compensation. On the last day, when I checked out of the hotel, I left a complaint and a request for compensation on the Best Western website. However, I did not receive any apology or response regarding compensation from the company. I want to inform everyone reading this. If you are planning to stay at Best Western, think twice.
Stayed 3 nights in Jul 2024