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Quality Inn & Suites Olde Town

2.5 star property

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Efficiency Non-Smoking King Suite-King Size Bed
Exterior
Studio Non-Smoking King Suite-King Size Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Norfolk Scope
    ‪6 min drive‬
  • Waterside District
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Wyndham Garden Norfolk Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.2 out of 5, (1001)
The price is AU$188
for 1 room
includes taxes & fees
6 May - 7 May
Wyndham Garden Norfolk Downtown

About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Old Dominion University. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 17.1 mi (27.5 km) from Veterans United Home Loans Amphitheater at Virginia Beach.

What's nearby

  • Portsmouth Naval Shipyard Museum - 14 min walk - 1.2 km
  • Norfolk Scope - 6 min drive - 5.4 km
  • Waterside District - 6 min drive - 5.7 km
  • Sentara Norfolk General Hospital - 6 min drive - 6.9 km
  • Town Point Park - 7 min drive - 5.9 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪The Bier Garden - ‬8 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 861 reviews
Rating 8 - Good. 267 out of 861 reviews
Rating 6 - Okay. 140 out of 861 reviews
Rating 4 - Poor. 89 out of 861 reviews
Rating 2 - Terrible. 81 out of 861 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

I chose this specifically because there was a buffet breakfast listed and it had a kitchenette. The buffet was non existent. There was only prepackaged muffins, nutrigrain bars, granola bars, packets of oatmeal, frozen eggs and sausage biscuits and one day out of three days they had bananas. They also had tiny bowls of raisin bran, Cheerios, special k and frosted flakes. The coffee and juice was decent. We were told that when a specific girl was there she always got out a toaster and had bread and bagels. The kitchenette had not a single dish, cup, silverware, cookware or even paper towels available. I will not be going back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ron Rinehart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. There was only 1 washcloth and I told the desk and he said he’d have more delivered but never did. The laundry room door was open so I just went in and grabbed a couple more.
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Travelled with family
Disliked: Property conditions & facilities
The hotel was an old property that was showing its age. The elevator was clunky, the door lock on the first room did not work. The second room they moved us to the toilet handle was broken. Comfortable bed though. Met my basic need for location and availability.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, except breakfast

Room was clean, nice, and roomy. Only cimplaint was the breakfast coices of food were very few and disappointing.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

David Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
I purchased a room for my son for New Year's Eve. When he got to his room, he found the toilet seat on the bathroom floor. He reported it to the clerk. He was not offered a different room, nor did the clerk offer to fix it. This is unacceptable and does not reflect my previous experiences with Quality Inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All over 👍
Stayed 1 night in Jan 2025

2/10 Terrible

shymica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly workers
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ferguson

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ok

Room key never worked more than once. Constantly having to ask to have it rekeyed and front desk personnel rarely found. Usually out smoking or not within ear shot. Very friendly when located. It was an ok stay.
Stayed 5 nights in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lourdes, Easton

Liked: Staff & service
Disliked: Cleanliness
Breakfast was terrible. Not even the waffle machine was working.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Stayed 2 nights in Dec 2024

4/10 Poor

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

Reggie

Stayed 1 night in Nov 2024

6/10 Okay

Denise

Location
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Stayed 2 nights in Nov 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ron

Travelled with family
Stayed 1 night in Nov 2024