Family accommodation in Pottsville

It was fabulous in every way!!!

Staff were very courteous and nothing a problem breakfast included room was modern and refreshing

We stayed for a night as a stop over but would happily go back for a longer visit. The team were lovely and had a lot of Halloween events on that the kids really enjoyed. The waterpark & pools were awesome... The kids loved staying here & so did we!

Check in was well done and explained. Had a problem with the TV a staff member came to our room and explained how to use it. She also helped us with organising our trip to Nambour by train, printed out the train timetable which was most helpful. We would certainly stay there again!

We booked a one bedroom spa suite for a weekend. First room was perfectly laid out, clean etc but unfortunately our loo wasn’t working. We notified staff who sent a maintenance person and when it couldn’t be quickly fixed, moved us to another similar suite. Again clean, well maintained, spacious and comfortable. We had a lovely weekend exploring the area and Byron Bay, it was a joy to come back to a spa bath after a day of sightseeing, sun and sand. Dining options for vegans were limited but what we did have was outstanding (tacos at the Mexican restaurant and stir fries at the Thai). Every staff member we encountered was friendly, polite and helpful. Would absolutely stay here again.

Great location - the staff were all amazing - while the facilities were basic they were clear and functional- would highly recommend