Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room
Restaurant
Private beach, white sand, beach towels, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    1 min walk
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Puerto Morelos Beach
    12 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

Preferred Club Junior Suite Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Run of the House

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Tropical View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Morelos

With a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive property is 9 mi (14.5 km) from Moon Palace Golf Club and 16.9 mi (27.3 km) from Iberostar Cancun Golf Course.

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
  • Puerto Morelos Beach - 12 min drive - 10.1 km
  • Puerto Morelos Town Square - 18 min drive - 12.4 km
  • Ojo de Agua Beach - 19 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only luxury on the beach
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 8933 square feet (830 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • A hot tub
  • Wine-tasting room
  • Winery release events

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (8933 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number BVM1711087E9

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 174 reviews" "
Rating 8 - Good. 38 out of 174 reviews" "
Rating 6 - Okay. 13 out of 174 reviews" "
Rating 4 - Poor. 9 out of 174 reviews" "
Rating 2 - Terrible. 12 out of 174 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candace G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a super friendly and attentive staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Tequisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Aracelly

Liked: Cleanliness, staff & service
Not enough food options in the secret side as well as not enough dancing options or entertainment on this side . We also believe we had bed bugs as we got all bit all over the body .
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Adolfo, Parkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for adults only. Highly recommend secrets pool and restaurant area. Top notch and great staff!
Stayed 3 nights in Jul 2024

8/10 Good

Derrick Lanez Thompson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Felicia Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis the bartender in the lounge ALWAYS went above and beyond Estefana helped us each day with questions and all our bookings she was fantastic Luis who was in charge of Rosewater for dinner made sure we had everything we needed every hour during our private dinner Cruz who served drinks at the pool was so sweet and amazing!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 3 nights in Jun 2024

10/10 Excellent

Shuntana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

8/10 Good

ROSS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was horrible! We stayed 5 nights and didn’t enjoy any of the restaurants. It was always hot inside the restaurant the facility kept the ac off.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite resorts I've been to! Amazing food, especially for an all inclusive. Great staff. Easy to walk around the resort.
Stayed 6 nights in Jun 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlington

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 8 nights in Jun 2024

8/10 Good

Lizet

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

LaTosha Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, everyone where so friendly snd nice. The room was beautiful and food in buffet and Italian restaurant was excellent. The only down side ocean water not safe to swim and so food in other restaurant need more season. We had a happy anniversary and reconnected. Thank you for a blessed time.
Stayed 4 nights in Jun 2024

8/10 Good

Shanelle Julianne

Stayed 4 nights in Jun 2024

2/10 Terrible

LAURA ALEJANDRA, Houston

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property feels old and dirty. The moisture almost made me slip while walking. I stayed here years ago and realized this was the same terrible property. I will never stay here again. It's not worth the five-star rating it has.!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ray, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property beautiful and staff amazing and professional ( shout out to Lucia at check-in).
Stayed 1 night in Jun 2024

10/10 Excellent

Camille

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Heonsung, Northbook

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Little bit less than I’m used to and expected from Secrets property. But the all the staff courtesy and professionalism made up the little disappointment I had especially the manager Carlos. Very nice and calm explaining the situation and did everything possible to make our stay comfortable.
Stayed 3 nights in Jun 2024