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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
View from room
Amber Room
Sapphire, 2 Bedrooms | View from room
Private beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot tub
  • All-inclusive
  • Laundry

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the area

Puerto Morelos

With a stay at Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos, you'll be just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. .This beach hotel is 8.5 mi (13.7 km) from Moon Palace Golf Club and 17.5 mi (28.1 km) from Delfines Beach.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 3 outdoor pools
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 359 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

For lunch or dinner, stop by La Pergola, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

All-inclusive room rates at Sensira Resort & Spa Riviera Maya – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • La Pergola
  • Galerie Des Sens
  • La Finca de Ana
  • Rodeo Grill
  • La Tentazione

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • A hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6771 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Private beachfront location

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.32 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 922 out of 1646 reviews" "
Rating 8 - Good. 360 out of 1646 reviews" "
Rating 6 - Okay. 168 out of 1646 reviews" "
Rating 4 - Poor. 91 out of 1646 reviews" "
Rating 2 - Terrible. 105 out of 1646 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashok

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Stayed 4 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nekia

Liked: Cleanliness, amenities
Amazing all the way around
Stayed 7 nights in Jun 2024

4/10 Poor

Tatyana

We went there for 10 night total group of 16 people 8 kids and 8 adults and thats the most boriest hotel ever, there is no kids activities, food are same for breakfest and lunch no buffet on dinner which is did not mention on their we site if you like quite place then this hotel is for you staff and personel no comments they are the best
Stayed 10 nights in Oct 2024

10/10 Excellent

Shaylynn

Great for family vacation
Stayed 4 nights in Jul 2024

2/10 Terrible

Lexus

Stayed 4 nights in Oct 2024

6/10 Okay

Justin

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Rahel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great hotel!!! Great for traveling with little kids, loved the little water park, many activity options for kids. Everyone was very nice!!! Offered room cleaning every day. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our time at Sensor, staff were excellent, food was excellent with a good variety. Hotel was immaculate, our room as immaculate and the bed was so comfortable, in fact best bed we have ever slept in ever during any vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
This is a pretty nice resort, however a few complaints: The children’s club simply wasn’t what it was the last time we visited. Also, the food is no bueno
Stayed 7 nights in Sep 2024

10/10 Excellent

Ngoc Anh Thi, New albany

Travelled with family
Liked: Cleanliness, staff & service
Oliver Ochor in the Pool Service made the best latte He’s super nice sweet amd friendly The staff are amazing super friendly and accommodating but the resort needs to offer more activities at night and during the day, also more dining options Other than that everything is good!
Stayed 6 nights in Sep 2024

6/10 Okay

Diana

Travelled with family
Liked: Amenities
Resort infrastructure is beautiful and it has a lot of potential to be rated higher but needs lots of maintenance. No A.C in hallways or common areas like the lobby, game rooms, etc. Or if there is A.C it didn’t not work properly the 4 days we stayed. Lots of areas of the kids which in theory is great but need lots of cleaning and maintenance. Waterpark for kids is great and was the favorite spot for our kids. Staff ja very friendly and attentive. Food was very good in quality and presentation. We went on a low season week so there was not much going on. Room service was quick and always on point.
Stayed 4 nights in Sep 2024

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gf
Stayed 5 nights in Aug 2024

2/10 Terrible

Timothy

Stayed 7 nights in Sep 2024

2/10 Terrible

jeremy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia needs to update food court options and bar options. There were several food places not open. Very very limited food options. Only one place for food was open for breakfast all 6 days. In 6 days the dining options mexican restaurant only open 1 day, steakhouse dining 1 day. This leaving us only 1 option for dinner except 2 nights there were only 2. Buffet was closed for remodling. Elevators not working most ot the time. Very short staffed not very quick to clean up beach clutter. Tennis court closed. Mini golf was in poor condition.
Stayed 6 nights in Sep 2024

4/10 Poor

Lakeisha, Laurel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Chitvan Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Amador, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all kinds of amenities and personal attention, very impressed by the place. From the minute you arrive, you are treated as royalty, wet towels, valet parking, gourmet restaurant (need reservations). The Infinity pools, are top notch, they have an adults only pool. I can't say enough about the place. the Entire staff was just awesome!.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Teresa

Stayed 6 nights in Aug 2024

10/10 Excellent

Ephram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Aug 2024

10/10 Excellent

Lorenc

Stayed 7 nights in Aug 2024

8/10 Good

Marilyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Dylan Benson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family with 4 kids. Plenty!!! of kids activities. Tons of fun at the pool area with entertainment team. Staff is extremely friendly and very helpful with anything you need. We have a variety of personalities with our kids, one is super shy, quiet, and reserved, one knows no stranger in life, one loves video gaming and other games like air hockey, and things, and one who wants to do anything and everything for the experience. This resort has something for absolutely anyone and everyone! The late night shows are in an area where the sound can be as loud as they want, without bothering people who like to end the night early. Night club for adults to have fun, kids club that all of our kids LOVE! And plenty of other adult and kid activities. You will never be board or uncomfortable. There are so many reviews in regards to the food… I’m here to say, let not your heart be troubled. This place has amazing food and lots of choices on their menus. Our favorite was the breakfast buffet. The snack bar/ coffe shop for lunch, and we never got anything we didn’t like from any of the other locations. The late night kiosko snack bar was perfect for late night snacking. We have a very picky eater in our family and we never had a problem finding something at any time. Our personal opinion on the other reviews regarding bad food, I think they are beyond picky or are perfectionists, or something of the sorts. This place serves many people with great food quality. We will absolutely be back again
Stayed 7 nights in Sep 2024

10/10 Excellent

Kerlange C

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful site! The buffet had limited options but food was gpod!
Stayed 5 nights in Aug 2024