A stay at Balai Princesa places you in the heart of Puerto Princesa, within a 5-minute drive of Robinsons Place Palawan and SM City Puerto Princesa. .This spa hotel is 1.5 mi (2.5 km) from Mendoza Park and 1.6 mi (2.6 km) from Plaza Cuartel.
What's nearby
Robinsons Place Palawan - 2 min drive - 1.9 km
SM City Puerto Princesa - 3 min drive - 2.2 km
Mendoza Park - 3 min drive - 2.5 km
Puerto Princesa City Baywalk - 4 min drive - 3.1 km
NCCC Mall Palawan - 4 min drive - 3.4 km
Getting around
Puerto Princesa Airport (PPS) - 5 min drive
Restaurants
McDonald's - 12 min walk
Ver de Cafe - 2 min drive
Elmers Pares Plaza - 12 min walk
Mayad Cafe Palawan - 14 min walk
Palawan Cafe - 10 min walk
About this property
Balai Princesa
Hotel in Puerto Princesa with a full-service spa and free breakfast
Balai Princesa offers 5 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 5 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include a turndown service and in-room massages, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a hot tub and a sauna. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at Lilim Cafe' or snacks in the hotel's coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour free return airport shuttle on request
Free self parking on site
Limited on-site parking
Food and drink
Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Lilim Cafe'
Things to do
Full-service spa
Hot tub
Sauna
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Meeting room
Outdoors
Garden
Full-service spa
Hot tub
In-room massages
Reflexology
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: PHP 2000.0 per stay
Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa
Balai Princesa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There was a dog barking continuously but it was not very long.
Ramon
Stayed 4 nights in Jul 2024
8/10 Good
Michael
22 June 2024
Liked: Cleanliness, staff & service
In need of repairs
Michael
Stayed 1 night in Jun 2024
6/10 Okay
Jean Jack, Lincoln
Travelled with partner
20 June 2024
The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful.
What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Balai Princesa was a quiet, intimate, comfortable stay.
We were a group of three and stayed for a night before traveling to El Nido.
Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute.
We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening.
Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet.
We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go.
We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning.
Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous.
We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi.
The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend.
The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections.
Despite this, we would book again!
The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating.
we'll surely recommend this hotel to our friends and family.
Keep it up!
Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Robert
Stayed 1 night in Sep 2023
10/10 Excellent
Vincent
Travelled with partner
15 June 2023
This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
CELIA
Stayed 2 nights in May 2023
6/10 Okay
Aileen
Travelled with family
11 May 2023
Liked: Staff & service
It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility.
Very good food at fair prices
Sauna and hot was nice after day of activities and dinner.
Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.