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Dreams Bahia Mita Surf & Spa - All Inclusive

4.5 star property
VIP Access

Photo gallery for Dreams Bahia Mita Surf & Spa - All Inclusive

7 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from property
Preferred Club Presidential Suite Ocean View
View from property
Preferred Club Presidential Suite Ocean View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available

Explore the area

Map
Carretera Cruz de Huanacaxtle, Punta de Mita, NAY, 63762
  • Destiladeras Beach
    ‪7 min walk‬
  • Punta de Mita Sea Pool
    ‪12 min walk‬
  • Punta de Mita Beach
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite Water Park View 2 Double Queen

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Water Park View 2 Double Queen

  • 48 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Water Park View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Water Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Tropical View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr. Suite Tropical View 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Jr. Suite Tropical View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr. Suite Tropical View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Water Park View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr. Suite Water Park View 2 Queen Beds

  • 48 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Dreams Suite Tropical View Swim Out

Preferred Club Dreams Suite Tropical View Swim Out

Preferred Club Dreams Suite Tropical View Swim Out

  • 150 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Bahia Mita Suite Ocean View

Preferred Club Bahia Mita Suite Ocean View

Preferred Club Bahia Mita Suite Ocean View

  • 135 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Suite Ocean View

Preferred Club Presidential Suite Ocean View

Preferred Club Presidential Suite Ocean View

  • 250 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Jr Suite Sun Deck Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr Suite Sun Deck Double

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Partial Ocean View King

  • 48 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Partial Ocean View Double

Preferred Club Junior Suite Partial Ocean View Double

Preferred Club Junior Suite Partial Ocean View Double

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ambition Suite Panoramic View

Preferred Club Ambition Suite Panoramic View

Preferred Club Ambition Suite Panoramic View

  • 103 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front Double

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Panoramic View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr. Suite Panoramic View

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Panoramic View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr. Suite Panoramic View 2 Queen Beds

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr Suite Sun Deck King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Jr Suite Sun Deck King

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Tropical Swim Out King

  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical Swim Out Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Tropical Swim Out Double

  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front King

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Tropical View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Tropical View Double

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Partial Ocean View King

  • 48 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Preferred Paranoramic View

Family Suite Preferred Paranoramic View

Family Suite Preferred Paranoramic View

  • 96 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Run of the House

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Run of the House

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Tropical View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Family Suite Tropical View

  • 96 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Master Suite Water Park View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Preferred Club Master Suite Water Park View

  • Park view
  • Sleeps 4
  • 1 King Bed

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About the area

Punta de Mita

When you stay at Dreams Bahia Mita Surf & Spa - All Inclusive in Punta de Mita, you'll be on the beach, a 4-minute drive from Bay of Banderas and 7 minutes from Punta de Mita Beach. .This beach property is 12.7 mi (20.4 km) from Nuevo Vallarta Beach and 18.1 mi (29.2 km) from San Pancho Nayarit Market.

What's nearby

  • Destiladeras Beach - 7 min walk - 0.7 km
  • Punta de Mita Sea Pool - 12 min walk - 1.0 km
  • Punta de Mita Beach - 7 min drive - 7.0 km
  • Punta Mita Golf Club - 11 min drive - 10.5 km
  • El Anclote Beach - 12 min drive - 9.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 38 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬1 min walk
  • ‪Manatees Pool Lounge - ‬10 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Árbol - ‬11 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬12 min walk

About this property

Dreams Bahia Mita Surf & Spa - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Dreams Bahia Mita Surf & Spa - All Inclusive offers 421 air-conditioned accommodations with free minibar items and minibars. 32-inch Smart televisions come with cable channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Punta de Mita property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

7 outdoor swimming pools are on site along with a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 19 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 421 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at SEASIDE, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and 6 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
SEASIDE - Onsite seafood restaurant.
HIMITSU - Onsite sushi bar. Open daily.
PORTOFINO - Onsite fine-dining restaurant. Open daily.
PATIO - Onsite restaurant. Open daily.
WORLD CAFE - Onsite buffet restaurant. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Dreams Bahia Mita Surf & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Bottled wine included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • SEASIDE
  • HIMITSU
  • PORTOFINO
  • PATIO
  • WORLD CAFE

Things to do

  • 7 outdoor pools
  • Access to nearby outdoor pool
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free beach club
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Paddleboards on-site
  • Playground
  • Snorkelling
  • Surfing/body boarding
  • Table tennis
  • Wine-tasting room
  • Surfing lessons

Family friendly

  • 7 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • In-room accessibility
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch smart TV
  • TV channels
  • Films for purchase
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Dreams Bahia Mita Surf Spa
Dreams Bahia Mita Surf & Spa - All Inclusive Punta de Mita

Dreams Bahia Mita Surf & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 703 reviews
Rating 8 - Good. 145 out of 703 reviews
Rating 6 - Okay. 84 out of 703 reviews
Rating 4 - Poor. 46 out of 703 reviews
Rating 2 - Terrible. 48 out of 703 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Oleg, Walnut Creek

Stayed 3 nights in Nov 2024

8/10 Good

Elein

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was beautiful. The architecture and the art work were amazing. The beach front was small and rocky which we didn’t enjoy and didn’t want to enter the ocean because of that. The food options were great. The problems we were having with the resort were the elevators weren’t working always. We had to walk quite far to have an elevator that was functioning. For some reason we weren’t getting our rooms cleaned every day even though we requested and did not have the “dnd” up. We also were called multiple times during the day and middle of the night by the front desk to check if we were ok? When I asked why they keep calling they didn’t have a reason. But the staff were super friendly, the rooms and pools were very clean and the food options and cafes were great! Thanks for the stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin Javier

Stayed 4 nights in Oct 2024

2/10 Terrible

Mousa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Do not go to this resort—it’s a complete scam. Expedia misled us. While the resort claims to have many restaurants, families are only allowed access to four of them. Half the property is off-limits because it’s adults-only. They advertise daycare services, but they wouldn’t accept my 2 1/2-year-old, despite knowing his age at the time of booking. For any alternative childcare, I was expected to pay extra. We lost an entire day being moved from one room to another with our exhausted toddler after a long flight because the rooms were filthy. Despite the inconvenience, we weren’t even offered an upgrade. To make matters worse, the resort is located on a construction site. We woke up to drilling noises and were surrounded by dust. My child, who has asthma, became so sick that we had to call the resort doctor, which cost us $282 at 3 a.m. This was the worst vacation ever—don’t make the same mistake we did.
Stayed 6 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. However the all inclusive component is lacking. The drinks are weak and the selection is limited. We “upgraded” to the preferred club and it is not worth it. Only gets you access to one additional pool nothing else so not worth the extra costs. Food is ok but the same each day. And the times for restaurants are limited. Should be something available all day not only certain times. Other all inclusive resorts are better. Beach is rocky and not swimmable and right next to a public beach. They “downgraded” our room and stayed the reason is because we booked through Expedia and not with them. Disappointing. We left after two days and stayed at a different resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

XIMENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, dining options and warm atmosphere
Stayed 3 nights in Nov 2024

6/10 Okay

Zelene

Stayed 5 nights in Oct 2024

10/10 Excellent

HOONHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primero no tuvimos la mejor experiencia hasta que conocimos a Rodrigo y Brandon que le dio una vuelta de 360 grados y todo fue excelente gracias a ellos. Hicieron que nuestra vacación fuera de lo mejor! Espero lo puedan reconocer en el establecimiento!
Stayed 3 nights in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy padre el hotel tiene muchas albercas bien servicio No todo el personal es amigable Y hay un hotel a un lado en contracción
Stayed 4 nights in Sep 2024

10/10 Excellent

Lazarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yara

Stayed 2 nights in Sep 2024

10/10 Excellent

Joze

Stayed 1 night in Sep 2024

8/10 Good

Janey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Detalles que le quitan lo bonito
El hotel a pesar de ser nuevo tiene muchos problemas de goteras o filtraciones... Llegando me cobraron un extra porque la página de hoteles.com no les paso bien la edad de mis hijos... Pero lo que en realidad no me gusto fue de que en el área de alberca infantil te cobraran $100usd por un camastro, sin que hubiera opciones incluidas en el costo de la habitación
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

8/10 Good

Travis Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property, Carlos from the water park was especially helpful. Was over all amazing, except we ordered pillows that never showed up and the showers were cold. Other than that, great time
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Stayed 3 nights in Aug 2024

10/10 Excellent

Pepa

Stayed 2 nights in Aug 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Todo fue excelente! Muy buen servicio del salvavidas del parque acuático, Angel Covarrubias, muy atento al cuidado de niños y adultos. También Yassenia del buffet, muy atenta x las mañana, lista para resolver cualquier solicitud y siempre con una sonrisa. También nos atendió Dafne el último día, con una gran sonrisa. El camioncito que te lleva a Splash, Moises siempre tiene un chiste o un comentario agradable. Kevin del restaurante Japonés súper atento y muy buenas recomendaciones.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodrigo

Stayed 3 nights in Aug 2024