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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), sauna, body treatments, aromatherapy
On the beach, beach umbrellas, beach bar
Superior Room, 1 King Bed, Beachfront | View from room
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • El Tigre Golf at Paradise Village
    ‪6 min drive‬
  • Nuevo Vallarta Beach
    ‪6 min drive‬
  • Playa Bucerías
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
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3.7 out of 5, Good, (905)
The price is AU$676
for 1 room
includes taxes & fees
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About the area

Nuevo Vallarta

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 6 min drive - 3.8 km
  • Nuevo Vallarta Beach - 6 min drive - 2.6 km
  • Playa Bucerías - 8 min drive - 1.8 km
  • Nayar Vidanta Golf - 8 min drive - 7.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1112 reviews
Rating 8 - Good. 305 out of 1112 reviews
Rating 6 - Okay. 170 out of 1112 reviews
Rating 4 - Poor. 81 out of 1112 reviews
Rating 2 - Terrible. 71 out of 1112 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. I was surprised that they don’t have a hot tub.🛁
Stayed 5 nights in Dec 2024

10/10 Excellent

Ioan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

6/10 Okay

Justin

Travelled with family
Liked: Staff & service
The staff are great, very helpful and friendly. The room was not great and was not what we were expecting. One of the beds in our room was very hard and the other one was a little softer but overall not very comfortable. The pool was awesome, probably the best part.
Stayed 5 nights in Dec 2024

8/10 Good

Corey

Stayed 4 nights in Dec 2024

6/10 Okay

Del

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was nice for max 7 days. Alcohol was very poor selection even for black wrist band. High end vodka was Absolute. High end whisky was Black Label. Only one choice of brand of beer (Tecate). Adult pool should be skimmed a couple times a day, turned very dirty with garbage and brown foam. Seating at pool, people were saving chairs very very early am like 4 or 5am and even later the night before. Activities were very average for adults. Bar staff at all bars were not very customer friendly. Minus the one bartender at the lobby bar, young fellow with glasses-very nice. The sky bar bar tender was the absolute worst and extremely rude. Every night we were there he was extremely dismissive and made whatever drink he wanted rather than what was requested. The staff at the pool swim up bar catered to the Mexicans first at all times. Especially, the sports bar. Was hard to watch NFL on one small TV with locals watching soccer on several TV’s at a very loud volume and then took over pool table and Spanish music. The evening activities were usually short and uneventful. The vendors selling stuff on the beach were non-stop. Bucerias was nice and easily accessible. Would not go to Sayulita again. Was there 6 years ago, was beautiful and nice and quiet. Now it’s way too busy and you can barely enjoy the beach. Unfortunate. Food was good for the first week, but there was nothing different and became too much. Felt like the restaurants service got worse every time we returned.
Stayed 14 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with family
Stayed 4 nights in Dec 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully landscaped. I liked having a separate pool for adults. All of the staff was very friendly, professional and competent. We felt welcomed and respected. Poolside service was great. The food was very good, with a great variety, something for everyone. We really loved our oceanfront room. It was spacious and nicely decorated.We watched the sunset from the balcony every night and fell asleep to the sound of the waves. The beach was amazing. We enjoyed several daily beach walks, especially at low tide. We can't wait to come back!
Stayed 14 nights in Dec 2024

8/10 Good

Donald William

Stayed 8 nights in Nov 2024

2/10 Terrible

Augusto Flores

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, the single one bed room is too small, smells like mildew. Bathroom is outdated and faucets are broken. You need to pay a fee for room service and you need to make reservations at every restaurant. Don’t stay here way better hotels for the amount of money paid to stay there.
Stayed 4 nights in Nov 2024

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Edward, Ucluelet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a getaway. It was our second time at the resort, and we returned because we had such a great time before. The buffet and the restaurants are great. The area is safe, and it’s an easy walk to Bucerías. The beach is a great place to walk and swim. Looking forward to returning next year. A bonus was the special area for Expedia guests which made it easy to make reservations at the restaurants and book tours.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lorraine

Stayed 5 nights in Dec 2024

10/10 Excellent

Cathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rafael

Stayed 3 nights in Aug 2024

10/10 Excellent

Lenka

Stayed 4 nights in Sep 2024

10/10 Excellent

Ilse

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how attentive the staff were to my family!
Stayed 3 nights in Dec 2024

10/10 Excellent

Camelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Excellent choice for a vacation, they have excellent staff and great service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice place to stay but is no much to do around the hotel
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our oceanfront room was a little dated but very spacious with a wonderful view. The meals at The Grill were excellent, however the mexican and asian restaurants were mediocre . Check-in & check out were very fast and easy.
Stayed 7 nights in Dec 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Infinity pool
Stayed 7 nights in Dec 2024

8/10 Good

Burton, LETHBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach,dining and pools.
Stayed 14 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Cynthia

Liked: Staff & service
Pros: adult only pool faces the ocean with an infinity ledge, spectacular! The activity co ordinates were great! Thank you to Edgar, Victoria and Damien! The staff at the buffet were friendly and kind. A special thank you to Anny! She always created me with a smile and welcomed me. There were 3 restaurants. I enjoyed the Grill the most! Special Thank you to Samuel and Delia. Lizabeth in the altitude lounge was always helpful! The housekeeping ladies were great! Cleaned everyday and supplied me with everything I needed. My bed was comfy and bottled water was always supplied! Cons: my room was on the 20th floor, the view was nice. This was supposedly an upgrade due to booking with Expedia! My room was at the bottom of the stairs to the Sky bar! It became quit noisey at night especially at 1 am when the bar closed. On several occasions during my stay my room smelt like sewer! Several floor tiles were broken. Would have preferred to be on a lower floor where I could see and hear the ocean! The beach area was always crowded. A lot of the lounge chairs were dirty and stained! I really didn’t enjoy the beach area. The reserving of loungers was ridiculous! People were reserving chairs at 4 am. So when I wanted a lounger at 7:30 am there wasn’t much left. No one was managing how long a lounger could be reserved! Wry frustrating! Overall I will not be returning to this resort!
Stayed 18 nights in Nov 2024

6/10 Okay

Craig Stuart

Liked: Staff & service
The staff were really great rooms were clean.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 3 nights in Nov 2024