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Occidental Nuevo Vallarta - All Inclusive

4.0 star property
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Aerial view
3 outdoor pools, open 8 AM to 8 PM, pool loungers
Exterior
Free minibar, in-room safe, iron/ironing board, free rollaway beds
Deluxe Room, Balcony, Ocean View | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Paradise Plaza Shopping Center
    3 min walk
  • Nuevo Vallarta Rivera Farmer's Market
    5 min walk
  • Vallarta Adventures
    2 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Studio Suite (Royal Level)

  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Royal Room (Level Luxury)

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Nuevo Vallarta

With a stay at Occidental Nuevo Vallarta - All Inclusive in Nuevo Vallarta, you'll be on the beach, a 4-minute walk from Bay of Banderas and a 2-minute drive from Vallarta Adventures. .This all-inclusive property is 8.9 mi (14.4 km) from Cruise Ship Terminal and 11.8 mi (19 km) from Malecon.

What's nearby

  • Paradise Plaza Shopping Center - 3 min walk - 0.3 km
  • Vallarta Adventures - 2 min drive - 1.9 km
  • Nayar Vidanta Golf - 3 min drive - 2.5 km
  • Mayan Palace Nuevo Vallarta Golf Course - 3 min drive - 2.6 km
  • Nuevo Vallarta Beach - 5 min drive - 2.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Copán Sunset Sky Bar - ‬9 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Mariscos Tino's - la Laguna - ‬4 min drive

About this property

Occidental Nuevo Vallarta - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Make yourself at home in one of the 366 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Le Buffet, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants
  • 3 bars/lounges and 1 poolside bar

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Snorkelling
  • Spa services
  • Tennis
  • Volleyball
  • Winery release events
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 767 out of 1682 reviews" "
Rating 8 - Good. 507 out of 1682 reviews" "
Rating 6 - Okay. 227 out of 1682 reviews" "
Rating 4 - Poor. 113 out of 1682 reviews" "
Rating 2 - Terrible. 68 out of 1682 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Balinda, Folsom

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The reviews on the pictures online don’t really give it any justice. I pick this place because the pictures showed a swim bar. We decided to upgrade to the premium or royal package. That was a joke. The Royal pool is not being monitored by anyone so the people that didn’t upgrade were in the pool for the premium package. Also, we were to get premium drinks. Come to find out. They are just premium watered drinks. The upgraded room was a poop. The exhaust fan was outside of our room running constantly drawers were broken. Doorhandles were broken. We went back to complain to the manager and we’re put in a different room facing the back of the property, but at least we didn’t have to hear the exhaust fan. The only thing decent about this hotel was the buffet. It had a wide variety of food, which is actually really good. We took part in one Italian night, which was terrible. I ordered a fillet medium. It came out raw. They filleted my fillet instead of cooking me a brand new piece of meat. I’ve never had that happen in any restaurant I’ve ever been in, my husband ordered raviolis. They taste more like dumplings for chicken and dumplings. We did end up getting in the bay ocean which was filthy. The package deal was work the hotel and airfare but I would not stay here again
Stayed 3 nights in Aug 2024

4/10 Poor

jasbel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Unfortunately for our stay at occidental was not very good food was mediocre at best front desk was pretty useless if you needed their assistance you had to make reservations for the three ala cart restaurant and you they told you they were booked and full but when You went 8 out of 10 tables were empty but some people did stood out like Julio larios the pool waiter Carlos, Jesus, and from entertainment were great and Irene Antonio buffet restaurant waitress made it a good experience
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for a large family
Stayed 2 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Aug 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a family type hotel tons of family and kids
Stayed 4 nights in Aug 2024

8/10 Good

Grace

Travelled with family, Travelled with partner
Housekeeping needs to be improved. Always late to our room to clean.
Stayed 5 nights in Jul 2024

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, staff & service
It was ok. This hotel is great for seniors and families, very quite at night. Not much going on past 10pm. Had to go into town to have a fun night out a couple times. No a/c in the lobby or lounge as it’s an open area with no doors so be prepared to be hot a lot of the time. Ac available in rooms and inside main eating areas only. Smaller resort, small pool area but beachfront and lots of loungers. Water and beachfront is very clean and swimmable.
Stayed 6 nights in Aug 2024

6/10 Okay

Marina

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Upon check in, the staff was friendly, but we had to change rooms because our bathroom was flooding and water was leaking everywhere. The other room i requested was the wrong one, i requested 2 beds and was given a King. My son and his Best friend were staying in that room. I called the hotel weeks prior to arrange that and was told it was going to be a 2 bed room. I was then told that there were no rooms available with 2 beds anymore and i had to wait until the next day, i was upset and repeated that i called 3 weeks prior and then suddenly a room opened up. The other party i went with also had to change rooms due to mold and leaks in the bathroom ceiling. My new room was nice, but the bathroom door would not lock ( lock was broken), the back screen door was not able to lock which was super unsafe and the closet door handle was also broken. My fridge would not cool any of the drinks that were in there to drinkable temp. I called maintenance 3x and was told the drinks were cold enough. Any food after 10pm you have to pay for, which was a bummer. We were never told what restaurants were included with the All inclusive package and had to figure it out on our own. The Japanese restaurant was great though.
Stayed 6 nights in Aug 2024

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, everything was clean and well maintained! I will definitely go back to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice ocean front property!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stacey Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled solo to this resort. It is very safe, quiet (no nightclub so no late noise), clean, the staff was very accommodating and friendly. The beach is clean and swimmable. The food was excellent. I can’t say enough about it. I’ll definitely go back and recommend it to anyone who asks.
Stayed 7 nights in Aug 2024

10/10 Excellent

Emma, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. Just the pool water was very hot that I couldn't use it .
Stayed 4 nights in Jul 2024

6/10 Okay

Sergio

Travelled with family and small children
Disliked: Property conditions & facilities
The room I received was poor. Leaking from the ceiling, the handles on the drawers were falling apart. The carpet in between the beds were dirty. It was very poorly maintained. The rooms definitely need up keeping. They did switch my room once I took video and pictures. The staff was fine but the rooms are very subpar.
Stayed 6 nights in Aug 2024

8/10 Good

Ace

Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better. Our washroom had some rusting on the metal parts but other than that it was a nice stay. Also wish there was a hammock and a hot tub. Not the best resort ive stayed in but its a good place for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

Erin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the ocean. The mini mall and grocery store were within walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great resort to stay at the food was great and pool bar service was excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Dominique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Clotilde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very precessional and respectful
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
First time here and would go back good service for the price
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids loved the swimming and the water aerobics. Food was excellent too!
Stayed 6 nights in Aug 2024

6/10 Okay

Israel

Travelled with partner
Disliked: Amenities
Check in had one person and it took 20 minutes to check in. Not much of a VIP expect for a couple of top shelf liquor. Rooms are tight
Stayed 5 nights in Aug 2024

8/10 Good

Joseph, Maple Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was wonderful
Stayed 10 nights in Jul 2024

2/10 Terrible

Macías

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
First time I was there I was very satisfied with the service I received , last week several times I was ignored when I ask for a drink. Thanks
Stayed 6 nights in Jul 2024