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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Reception hall
Aerial view
3 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Nuevo Vallarta Beach
    ‪5 min drive‬
  • Playa Bucerías
    ‪9 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Oceanfront (Elite Club, M)

Plasma TV

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club, B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

Plasma TV

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

Plasma TV

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed (M)

Junior Suite, 1 King Bed (M)

Junior Suite, 1 King Bed (M)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Balcony, Sea View (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, Oceanfront (Elite Club, E)

Plasma TV

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

Plasma TV

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Elite Club, C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, C)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, C)

Plasma TV

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

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Exterior

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  • Pool
  • Breakfast included
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The price is AU$718
for 1 room
includes taxes & fees
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About the area

Nuevo Vallarta

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 5 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (19 km) from Cruise Ship Terminal and 14.7 mi (23.6 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.1 km
  • El Tigre Golf at Paradise Village - 5 min drive - 5.1 km
  • Nuevo Vallarta Beach - 5 min drive - 2.4 km
  • Nayar Vidanta Golf - 8 min drive - 7.4 km
  • Playa Bucerías - 9 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

  • ‪Don Rafael - ‬15 min walk
  • ‪La Botana - ‬15 min walk
  • ‪Riu Palace Piano Bar - ‬3 min walk
  • ‪Kulinarium - ‬16 min walk
  • ‪Gran Dragon - ‬11 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fusion restaurant Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Fusion restaurant Krystal - Onsite theme restaurant.
Asian restaurant Kyoto - Onsite theme restaurant. Open daily.
Elite Club Restaurant - Onsite fine-dining restaurant. Open daily.
Italian rest La Toscana - Onsite theme restaurant. Open daily.
Steak House - Onsite steakhouse. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Asian restaurant Kyoto
  • Elite Club Restaurant
  • Fusion restaurant Krystal
  • Italian rest La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2108 out of 3121 reviews
Rating 8 - Good. 628 out of 3121 reviews
Rating 6 - Okay. 230 out of 3121 reviews
Rating 4 - Poor. 82 out of 3121 reviews
Rating 2 - Terrible. 73 out of 3121 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hallie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area was great. The food was typical “all inclusive” food. We went into town to eat.
Stayed 5 nights in Jan 2025

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this resort. I cannot say enough good things about it. The pools, the beach all quiet and inviting. The property is spotless, the staff helpful, friendly, polite and the food!!! My god the food is by far the best I’ve ever had in a resort. Will go back for sure.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bogdan Y

Stayed 12 nights in Jan 2025

10/10 Excellent

Eric Loeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and clean facility to stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
Amazing place. Beautiful beach areas and pool. BEST FOOD!
Stayed 4 nights in Jan 2025

8/10 Good

Efren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phones don’t work very well. Internet/wifi is not good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. My only complaint would be when we wanted to play cornhole they refused to give us the big bags to play with and insisted we use some small bags which are worthless. Have big bags for the guests when they want to play.
Stayed 7 nights in Jan 2025

10/10 Excellent

Manuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and myself stayed there, it knowing much about the RIU palace, hands down a very great experience. The staff was attentive and helpful. Food was amazing and the resort was clean and sanitary. I will most definitely be back.
Stayed 3 nights in Jan 2025

8/10 Good

Gwyneth Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Would be nice if they had a hot tub.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenny Mahary Abzun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how beautiful, clean, convenient, and close to the airport this property is! Also love that it truly is beachfront property. Food is good, drinks are great, and the service is top notch!
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2024

10/10 Excellent

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. No complaints except the beds were too soft. No support for your back at all and there were not enough bathrooms around the resort. Basically only two restroom areas for all the restaurants and bars. There were several toilets in each restroom but you had to leave the bar/restaurant to go to them and walk a significant way to go to them depending on where you were.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Dec 2024

10/10 Excellent

Taimur A, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great food options. In room dining menu can use some more options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This Riu had so many good dining options and the staff was very helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Holly Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Very professional staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lysie Rebecca Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would def recommend!
Stayed 6 nights in Jan 2025

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for adults only. The food options are wonderful. We enjoyed every sec.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 8 nights and everything was wonderful! Beautiful property, great service especially Jose our drinker server on the beach. He was great hard worker and so friendly, polite and we looked forward to seeing him each morning! Food options fantastic! Can hardly wait to return!
Stayed 8 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

William Dart, North Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

MARIAJOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and service beyond expectations
Stayed 7 nights in Dec 2024