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Tortuga Bay Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tortuga Bay Hotel

Exterior
Aerial view
Frette Italian sheets, premium bedding, minibar, in-room safe
Outdoor pool, pool umbrellas
Gazebo

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Room service
  • Hot tub

Explore the area

Map
Higuey, Punta Cana, La Altagracia, 23000
  • La Cana Golf Course
    1 min walk
  • Six Senses Spa
    1 min walk
  • Punta Cana Beach
    3 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    8 min drive

Room options

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

  • 105 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

  • 310 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the area

Punta Cana

When you stay at Tortuga Bay Hotel in Punta Cana, you'll be by the sea, just steps from La Cana Golf Course and Six Senses Spa. .This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.

What's nearby

  • La Cana Golf Course - 1 min walk
  • Six Senses Spa - 1 min walk
  • Punta Cana Beach - 3 min walk
  • Indigenous Eyes Ecological Park - 6 min drive
  • Corales Golf Course - 12 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 8 min drive

Restaurants

  • ‪Hispaniola - ‬6 min drive
  • ‪Samana - ‬9 min drive
  • ‪Indigo Beach Lounge - ‬9 min drive
  • ‪Wendy’s - ‬9 min drive
  • ‪Café Santo Domingo - ‬10 min drive

About this property

Tortuga Bay Hotel

Luxury hotel on the beach, with outdoor pool
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tortuga Bay Hotel has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 8 outdoor tennis courts
  • Bike rentals
  • Children's pool
  • Designer shops
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Horse riding/hire
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 89 reviews" "
Rating 8 - Good. 5 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

maria E

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
Stayed 5 nights in May 2024

10/10 Excellent

Prakiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose Cojab

Travelled with family
Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024

10/10 Excellent

Jean Olivia, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Eligia

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Stayed 4 nights in May 2023

10/10 Excellent

Tristram K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023

10/10 Excellent

carlos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch
Stayed 3 nights in Jan 2023

10/10 Excellent

Lester

Stayed 3 nights in Jul 2022

10/10 Excellent

JULIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 4 nights in Jun 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Stayed 7 nights in May 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay. This hotel is JUST PERFECT.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021