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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Ballroom
Exterior
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Grand Sierra Resort Casino
    3 min drive
  • Atlantis Casino
    4 min drive
  • Peppermill
    5 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    9 min walk

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.3 out of 5, Excellent, (1008)
The price is AU$220
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Comfort Inn & Suites Airport

About the area

Reno

In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport is within a 5-minute drive of Reno-Sparks Convention Center and National Automobile Museum. .This hotel is 2.7 mi (4.4 km) from Nevada Museum of Art and 2.9 mi (4.7 km) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive
  • Reno-Sparks Convention Center - 4 min drive
  • Peppermill - 5 min drive
  • National Bowling Stadium - 6 min drive
  • Reno Events Center - 6 min drive

Getting around

  • Reno Station - 9 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 265 guestrooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at Plaza Court serving the guests of SureStay Plus Hotel by Best Western Reno Airport, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Reno? This hotel has 4400 square feet (409 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 12.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Plaza Court
  • Crosswinds

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4400 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1009 reviews" "
Rating 8 - Good. 311 out of 1009 reviews" "
Rating 6 - Okay. 127 out of 1009 reviews" "
Rating 4 - Poor. 61 out of 1009 reviews" "
Rating 2 - Terrible. 48 out of 1009 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service
Coffee maker didn't work and no free coffee in the lobby. Shower flooded the bathroom because curtain didn't work correctly
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition for older building. Interior and furniture in great condition. Very nice interior courtyard w trees and pool
Stayed 1 night in Sep 2024

6/10 Okay

Salvador

Liked: Cleanliness, staff & service
While I had no issues per se, the property is old and does not reassemble AT ALL the photos on the listing. That being said, it's clean and you can walk to the airport. Not much more to ask.
Stayed 1 night in Sep 2024

6/10 Okay

Keri

Liked: Staff & service
Nice staff and okay for the price.
Stayed 1 night in Sep 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport with shuttle leaving early. Convenient parking
Stayed 1 night in Sep 2024

6/10 Okay

Harold

Travelled with partner
Liked: Cleanliness
The whole property needs a refresh, bed is seriously worn out!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was better than we expected. Staff was nice and everything was clean and well kept. It was super convenient to walk across the street for a very early flight out.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the airport with a shuttle. The bar has food, but children cannot enter. Pet friendly with nice dog bed, snacks and poop sacks!
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was super convenient to airport. Only complaints were the toilet was awfully low and shower was not intuitive.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaclynn

Liked: Staff & service, property conditions & facilities
They accommodated lots of people with pets when we had no where else to go. The line was 10 people deep with two people working the front desk and it went relatively quick!
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Amenities, property conditions & facilities
The phones did not seem to be working in room 235 the night i was there
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms and friendly staff with a restaurant.
Stayed 1 night in Aug 2024

4/10 Poor

John, Anderson

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs much attention. While they are doing some “updates” it looks like home owner repairs not proper professional work. The bed had a dent when the mattress is worn out. Carpet had ripples and trip hazards. Show surround is very small and not much room to shower. Room was also very warm when I arrived and never did cool to a comfortable temperature. Overall it’s just old and tired and needs work, inside and outside.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane Decker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and accommodating. My husband broke his ankle while on vacation and we needed extra help, the bellman got a wheelchair and helped us to our room. I was able to take restaurant food up to our room. The bed was comfortable and the room was clean. Love the recliner chair.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you nice stay
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel accommodated playa visitors with sheeets draped on the lobby chairs. They did an excellent job of getting rooms cleaned early for people to check in before noon. Best part of the hotel is that it’s right across the street from the airport. Only downside is that the pool was “out of service.” It looked fine but I guess I can’t blame them for wanting to keep dusty wooks out of there. My third time here. Will likely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient as expected
Stayed 2 nights in Aug 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We had a very nice stay at this hotel. The hotel is dated but pretty clean. We were disappointed that the pool was closed. We were suprised that we couldn't here the planes too much. We would stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Tracy, New London

Travelled with group
The pool was closed, the dining and bar areas were closed. There isn't anything in walking distance so very inconvenient when we thought we'd have those options on site.
Stayed 1 night in Aug 2024