Quality Inn and Conference Center

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
BBQ/picnic area
Lobby
Indoor pool, pool umbrellas, pool loungers
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Glenn Miller Park
    ‪4 min drive‬
  • Hayes Arboretum
    ‪5 min drive‬
  • Richmond, IN (RID-Richmond Municipal)
    ‪15 min drive‬

Room options

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, within a 5-minute drive of Richmond Mall and Rose Garden. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Glenn Miller Park - 4 min drive
  • Hayes Arboretum - 5 min drive
  • Earlham College - 8 min drive
  • Reid Hospital and Health Care Services - 8 min drive
  • Wayne County Fairgrounds - 13 min drive

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4740 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 137 out of 1000 reviews" "
Rating 2 - Terrible. 120 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Yhe bed was very comfortable. The Continental breakfast was paltry with not much variety. The curtain was broken in a couple spots. Staff was friendly. There were tiles missing in the bathroom
Stayed 3 nights in Oct 2024

6/10 Okay

Ann

Liked: Staff & service
Walls were very thin. I could hear the person in the next room snoring.
Stayed 4 nights in Oct 2024

4/10 Poor

Warren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
floor wet between wall and bed, heating and air stop working
Stayed 2 nights in Oct 2024

4/10 Poor

Jordan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked room based on they had a pool but the pool was closed. There was no food in the vending machines. There was a pungent odor in the hallways and rooms. The tv in the room did not work. I'd only suggest booking this room if you were looking for a place to stay at bottom dollar pricing. Many other great hotels in the area.
Stayed 1 night in Oct 2024

2/10 Terrible

Ancelmo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty stinks like cigarette smoke and room had water stains on the ceiling and plaster peeling ,dirty furniture
Stayed 1 night in Oct 2024

6/10 Okay

Glen D

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast was limited to bread items. The staff was rude
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room
Stayed 3 nights in Oct 2024

4/10 Poor

Kylie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was not worth offering.
Stayed 1 night in Oct 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poorly maintained property with issues inside & out. If I wasn't so tired upon arrival, I would've slept in my vehicle at a rest area. Water coming out of faucets stunk so bad that I opted not to take a shower or brush my teeth at this place.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a handyman. Valance pulled halfway down at the window , weak batteries in remote. Bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Romeo

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
It was close to where we were going
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of these petty reviews it proves to me that people will complain about anything. If you believe you should be treated like royalty then spend your money like royalty and stay at a Hilton for $200.00 a night. I travel all over the country and stayed at this motel for several weeks on two different occasions, had zero issues, and would definitely stay here again if I’m ever back in Richmond. I stayed at two other motels close to the same rate before finding this one and it was by FAR the best. If you’re on a budget and looking for a place to stay in Richmond, don’t waste your time with the other motels with the similar rates.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I’m in town for work. The staff is great and the rooms are extremely nice and clean. I will continue to stay each time because it’s affordable too.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast was very limited. Disappointing
Stayed 1 night in Oct 2024

2/10 Terrible

teri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with family, Business traveller
There was no power at the hotel. We were not allowed to check in. The hotel told us to call Expedia to get our refund. I called Expedia and the agent would not give me a refund. Worst experience with your company. All I wanted was my refund because the hotel I booked had no power and would not let me and my child check in. I will never book anything from Expedia and not will my family. Lisa Gardner
Stayed 2 nights in Sep 2024

6/10 Okay

SUEANNE, Ellsworth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at this particular hotel before and had a good experience, however, last night was so different. The building lost power shortly after arriving due to a storm. We opted to wait a while to see if it would be restored and went on to dinner. Upon returning back, we were told there was no power on this side of the highway for a large section of businesses and that the hotel was at the mercy of the power company as to when it would be repaired. Thinking it might be just a couple of hours, we stayed. At 11:30, my husband left the building to go to the car and found this hotel was the only one without electricity. He quickly made arrangements at the next place down the street and we left. As we asked about any kind of restitution, we were met with a shrug and a comment that we would have to contact the manager, who we found out was the clerk’s mother. This property was completely unprepared for a power outage…no backup generators or other offers. Needless to say, that was our last stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix door handles
Stayed 1 night in Sep 2024

4/10 Poor

Leland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Outside was not inviting room was terrible stains, open vent fan in bathroom no cover, chair all ripped up musty smell. Not worth the money move on to a better place. I do not recommend at all. Wish I could have gotten a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Stayed 1 night in Aug 2024

10/10 Excellent

gary

Liked: Staff & service
Average amenities.
Stayed 1 night in Sep 2024