Quality Inn and Conference Center

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Property amenity
Lobby
BBQ/picnic area
Indoor pool, pool umbrellas, pool loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    2 min drive
  • Glenn Miller Park
    4 min drive
  • Hayes Arboretum
    5 min drive
  • Richmond, IN (RID-Richmond Municipal)
    15 min drive

Room options

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, within a 5-minute drive of Richmond Mall and Rose Garden. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Depot District - 6 min drive - 6.2 km
  • Earlham College - 8 min drive - 7.7 km
  • Reid Hospital and Health Care Services - 8 min drive - 10.2 km
  • Wayne County Fairgrounds - 13 min drive - 12.6 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4740 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 248 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 212 out of 1001 reviews" "
Rating 4 - Poor. 137 out of 1001 reviews" "
Rating 2 - Terrible. 118 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Maritza

Business traveller
Disliked: Property conditions & facilities
The entire property is outdated. The curtain in the room was coming apart. There is mold in the ceiling above the window. The comforter had 2 stains on it. The breakfast is a take and go paper bag. Hallways were stuffy with a weird scent. unfortunately, this is one place I will never return to.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here last year, renovations are still going on! Could it be an excuse to offer less amenities to guest?
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Stayed 1 night in May 2024

6/10 Okay

Dintu

Travelled with family
Disliked: Property conditions & facilities
Not very clean. Had a broken jacuzzi in the room which is broken and dirty.[ not part of the booking] Minimal breakfast option.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the interstate, it was perfect for what we needed. Beds were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Tv did not work pool was closed
Stayed 2 nights in Aug 2024

2/10 Terrible

Carla

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hallways and rooms have visible and plenty mold and dust. The furnishings were worn in my room. The shower curtain had would appear to be dry blood on them. One of the lamps by the bedside had dead bug remnants. There were large cracks in the wall and you could hear too clearly sounds from the next-door room.
Stayed 1 night in Aug 2024

8/10 Good

Patrick J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with big rooms and a big bathroom. Comfortable beds. Only negative is they really cheap out on the breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s been a nightmare with this hotel we stayed at for the first 3 nights/of 6. We found pringles in our AC unit, told them about it and they came up to look at it but never came back to fix it, the housekeeper called us a-holes while putting towels in our bathroom. The hotel staff just used the excuse that she doesn’t speak any english and that it’s a “cultural difference”. our sheets were stained and looked dirty. Then the toilet started leaking in our bathroom! so they moved us rooms across the hall. We were just about to get ready for bed when i went to the bathroom and we found a cockroach! oh we also got stuck in the elevator and got locked out of our room too. Breakfast is poor: just bagels, yogurt, and waffles you have to make yourself if you can even get to the machine. The hotel refused to give us a refund also and we only stayed 3/6 nights-leaving and checking out early in the middle of the night! this place needs shut down! i have pictures to prove it all.
Stayed 6 nights in Jul 2024

6/10 Okay

Harold

This is not a hotel to stay at or even look at if you have any kind of handicap the entrance is up a very steep ramp. The rooms on the first floor must be accessed by a small staircase. It is an older property they have done what they could to make the appearance pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Sounded with many good chained restaurants. The hotel room was very clean and big. Friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Bret

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my stuff out of my room and went through it
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Patrick J

Stayed 1 night in Jul 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed
Stayed 1 night in Jul 2024

4/10 Poor

Frederick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This building is old and unkempt. Swimming pool closed “for maintenance,” fitness facility closed and lobby rest rooms closed. Breakfast was very limited. On the plus side, the beds were comfortable and the a/c worked well. We would not stay there again.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning service was poor.They gave me my room key .went to my room and the bed was turned down from whom ever had stayed there.The. Gave me another room upgrade with jazzie that you could not use.Thd linens were itchy.break fast was not much.Pool not open for use due to plumbing issue.The Air conditioner was very load .Which made it hard to sleep.I would not recommend this hotel
Stayed 5 nights in Jul 2024

4/10 Poor

Patrick, N. Sioux City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The maid service was knocking on our door at 8:00AM and playing loud music while we were trying to sleep. When we asked them to lower their volume on the music, they turned it up louder. I will never stay at this place again.
Stayed 1 night in Jul 2024

6/10 Okay

Willie

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Mona

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Stayed 3 nights in Jul 2024

8/10 Good

Noah

Liked: Staff & service
Stayed 1 night in Jul 2024