In the heart of Dubuque, Best Western Plus Dubuque Hotel & Conference Center is within a 5-minute drive of Kennedy Mall and University of Dubuque. .This family-friendly hotel is 2.6 mi (4.1 km) from Loras College and 3.1 mi (5.1 km) from Five Flags Center.
What's nearby
University of Dubuque - 17 min walk - 1.5 km
Loras College - 4 min drive - 4.2 km
Diamond Jo Casino - 6 min drive - 5.8 km
National Mississippi River Museum and Aquarium - 6 min drive - 5.8 km
Q Casino - 9 min drive - 8.3 km
Getting around
Dubuque, IA (DBQ-Dubuque Regional) - 13 min drive
Restaurants
Starbucks - 18 min walk
Chick-fil-A - 8 min walk
Sonic Drive-In - 19 min walk
McDonald's - 3 min drive
Casey's General Store - 2 min drive
About this property
Best Western Plus Dubuque Hotel & Conference Center
Family-friendly Dubuque hotel connected to the convention center, a quick walk to Kennedy Mall
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 40-inch flat-screen televisions are provided, with digital programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary shuttle will take you to the nearby casino or shopping center.
You can enjoy a meal at Old Chicago Pizza/Taproom serving the guests of Best Western Plus Dubuque Hotel & Conference Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Dubuque? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7 AM and 10 AM.
Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 8:00 AM to 11:00 PM on request
Free area shuttle up to 8 mi
Area shuttle
Free casino shuttle
Free shopping centre shuttle
Limo/town car service
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Old Chicago Pizza/Taproom
Things to do
24-hour gym
Arcade/game room
Billiards/pool table
Hot tub
Indoor pool
TV in common areas
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
24-hour business centre
8 meeting rooms
Computer station
Conference centre (8,000 square foot of space)
Outdoors
Pool loungers
Pool umbrellas
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Room amenities
Bedroom
Blackout drapes
Cot (surcharge)
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
40-inch flat-screen TV with premium digital channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per accommodation, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are available for USD 5.0 per night
Payment types
Important information
Optional extras
Pet deposit: USD 150.00 per stay
Pet fee: USD 30 per accommodation, per night
Service animals are exempt from fees
Late check-out fee: USD 30 (subject to availability)
Crib (infant bed) fee: USD 5.0 per night
Rollaway bed fee: USD 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque
Best Western Plus Dubuque Hotel & Conference Center Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When checking in around 8:00 PM, there was only 1 person at the front desk helping another guest. I waited more that 10 minutes without any help. I left and checked in later that night.
The property itself was good. Room was clean, comfortable bed, fair price. However, it was very poor on service. We had towels for three yet we booked for four. We called to the front desk for towels and no towels were ever delivered. Before bed we called down asking for breakfast hours and were told open until 10. We arrived in the breakfast area at 9 and all food was removed, only to find out it actually ended at 9. Upon checking with the front desk for options, a discount, voucher for breakfast somewhere else, etc. no apology was offered, only that we were mistaken and it is a complimentary breakfast so no value could be offered back to us. Very frustrating and so sad to see this type of service these days. 30 years ago it would be unheard of to not have them apologizing and doing what they could to make it right. To top it off, as we were walking away from the front desk she had the audacity to offer a sarcastic Merry Christmas. There was not an ounce of true Merry Christmas in her statement, apparently feeling that we should be “grateful” for the circumstances. Just so, so sad. When will leadership in these businesses insist on customer service again as a priority?
This is a very nice property, It was very busy on the weekend and I was there for travel. The room they put me in the first night was gorgeous. I had to stay another night because of weather but had already checked out. The next room I was put in was a king bed. Didn't like that one so much and I was supposed to have two queens. Not a big deal. Beside the fact there were so many kids and families there, the room was quiet. The front desk employees were wonderful and very helpful as I had an issue with this 3rd party booking. I've now learned it's better to book with the property so I don't have this same issue again. I enjoyed my stay and would book this property again.
Girls at front desk were all super pleasant and accomdating minus 2 of them. Rooms were clean and comfy, swimming was a lot of fun during the weekdays it was quiet and calm, hottub has always been working. Only deal is a lot of nights people like to drink by the pool and its super loud, other than that partys are expected - but irregardless they close at 11 and its kept nice and quiet. Breakfast isnt super desirable but its better than just cold cereal or nothing. Coffee machine by the front door was my go to every morning. Definitely would return ☺️
It's a nice hotel, the doors are thin enough to hear what's happening in the halls. We went during a holiday weekend, and could hear kids running pretty easily. They're very reasonably priced for dog stays! The outside grounds aren't well looked after with garbage, and unfortunately there are pretty selfish dog owners. There was a good sized area, that hadn't been picked up. The room was large, and comfortable.