6/10 Okay
Charlie
4 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
3/5 stars. An honest review.
3/5 stars. Overall, the positives of this accommodation include its cleanliness and convenient location. However, occasional power outages resulting in electrical issues, said to be due to “work on the street”, were a notable drawback.
Communication with staff varied; while contacting the "main office" via WhatsApp brought pretty quick responses, the lack of on-site presence limited immediate assistance. During outages, we couldn't use appliances like the hob or kettle (as they tripped the electrics), with the response being, "it's not our fault, what can we do about it?" Whilst this may be true, it left us disgruntled and with few options.
Staff presence was minimal, aside from initial check-in and sporadic cleaning. Thus, for major concerns, relying on WhatsApp communication is advised. Despite a number of inconveniences, it's a decent place, but guests should be prepared to handle issues independently.
Charlie
Stayed 4 nights in Mar 2024