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Platinum City Serviced Apartments

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum City Serviced Apartments

Superior One Bedroom Apartment | Private kitchen
Superior One Bedroom Apartment | Living area
View from room
Front of property
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
327 La Trobe Street, Melbourne, VIC, 3000
  • Melbourne Central
    2 min walk
  • Queen Victoria Market
    6 min walk
  • Bourke Street Mall
    9 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Superior One Bedroom Apartment

Superior One Bedroom Apartment | View from room

Superior One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

View from room

One Bedroom Apartment

  • 40.0 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Two Bedroom Apartment

Family Two Bedroom Apartment | Living area

Family Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

Superior Two Bedroom Apartment

  • 53 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the area

Melbourne

With a stay at Platinum City Serviced Apartments, you'll be centrally located in Melbourne, steps from Melbourne Central and 9 minutes by foot from Collins Street. .This aparthotel is 0.3 mi (0.5 km) from Queen Victoria Market and 0.4 mi (0.7 km) from Bourke Street Mall.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 6 min walk - 0.5 km
  • Bourke Street Mall - 9 min walk - 0.8 km
  • Collins Street - 9 min walk - 0.8 km
  • Crown Casino - 3 min drive - 2.1 km

Getting around

  • Melbourne Central Station - 3 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Pepper Lunch - ‬3 min walk
  • ‪Hungry Jack's - ‬2 min walk
  • ‪Homm Dessert - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬3 min walk
  • ‪OKO Cafe - ‬3 min walk

About this property

Platinum City Serviced Apartments

Apartment with kitchen, steps from Melbourne Central
Platinum City Serviced Apartments offers 34 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

Make yourself at home in one of the 34 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
This smoke-free aparthotel has 41 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Self parking (subject to charges) is available onsite.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 25 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking within 262 ft (AUD 25 per day); discounts available; booking required

Family friendly

  • Cots (infant beds): AUD 20.0 per night
  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 34 rooms
  • 41 floors
  • 1 building
  • Built in 2017

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 25 per day (262 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parking height restrictions apply

Property is also known as

Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne

Platinum City Serviced Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 349 reviews" "
Rating 8 - Good. 130 out of 349 reviews" "
Rating 6 - Okay. 54 out of 349 reviews" "
Rating 4 - Poor. 29 out of 349 reviews" "
Rating 2 - Terrible. 16 out of 349 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on the door at 9:30am before checkout. Lack of amenities eg lack of coffee and tea. Soap.
Stayed 1 night in Nov 2024

2/10 Terrible

Josefin

Liked: Cleanliness, property conditions & facilities
Had to climb 38 floors TWICE because the lift wasn’t working
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, room comfort
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out. Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Stayed 2 nights in Jul 2024

4/10 Poor

TERRAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Travelled with group
Checkin was g great
Stayed 2 nights in Jul 2024

2/10 Terrible

Chris

Stayed 1 night in Jun 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I liked the location of this place. The owners were helpful and answered all our question regarding the booking and parking ect...... The down side was the condition and cleanliness of the property.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with group
Rooms are average no major issues. The building is almost 40 levels high and has 2 lifts.one lift was out of order our whole stay. The other lift broke down on our first day which meant we couldn’t access our room on the 37th floor for 2 hours. With so many rooms and high floors it is not acceptable to only have 1 lift in order With other tenants telling us the second lift had broken down 3 times in recent weeks.
Stayed 2 nights in May 2024

4/10 Poor

Rodney

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Patrick

Travelled with family
Okay place to stay
Not a bad place to stay due to the location of the property however the check in process and overall cleanliness of the property could be improved.
Stayed 1 night in Mar 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, very quiet and secure
Stayed 4 nights in Mar 2024

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, amenities
Convenient to local restaurants in
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Liked: Amenities
Location is great. Bit of a smell in the bathroom & cleaning could have had a bit more attention to detail. Otherwise it was fine
Stayed 1 night in Feb 2024

10/10 Excellent

jodi

Liked: Cleanliness, property conditions & facilities
was happy with the hotel for the price
Stayed 1 night in Feb 2024

2/10 Terrible

Florencia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Chi Hung

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

sueann

Liked: Room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked a 2nd room apartment. Property was within walking distance to shops and local food. Property was clean and amenities replenished when requested. Would recommend.
Stayed 4 nights in Dec 2023

6/10 Okay

Simonne

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Single split air con only with broken vent cover so no real air circulated. Dishes still in the dishwasher and a left over shoe under the bed. Great position though - ok for sleeping but not for spending a lot of time in
Stayed 2 nights in Dec 2023

6/10 Okay

Donna

Travelled with family
Main bed small, minimal space to walk around in bedroom. Bed very low to ground. Apartment is small so even though it’s two bedroom, lounge seating is only for 2 people Great communication re checkin procedure and car parking option
Stayed 1 night in Jan 2024