SureStay by Best Western Roseburg

2.5 star property

Photo gallery for SureStay by Best Western Roseburg

Individually decorated, individually furnished, desk, laptop workspace
Reception
Indoor pool
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2855 NW Edenbower Blvd, Roseburg, OR, 97471-6204
  • Place, Mercy Medical Center
    ‪6 min walk‬
  • Place, Melrose Vineyards
    ‪10 min drive‬
  • Place, Wildlife Safari
    ‪15 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower;Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking (Walk-in Shower;Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Roseburg

Located in Roseburg, SureStay by Best Western Roseburg is in the suburbs, a 4-minute drive from Stewart Park and 5 minutes from Winchester Dam. .This hotel is 4.3 mi (7 km) from Douglas County Museum of History and Natural History and 6.6 mi (10.6 km) from Melrose Vineyards.

What's nearby

  • Mercy Medical Center - 6 min walk - 0.6 km
  • Melrose Vineyards - 10 min drive - 12.6 km
  • Wildlife Safari - 15 min drive - 21.3 km
  • Reustle Prayer Rock Vineyards - 22 min drive - 27.6 km
  • Seven Feathers Casino - 27 min drive - 51.7 km

Getting around

  • Mahlon Sweet Field Airport (EUG) - 80 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Blac-N-Bleu Bistro - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min walk

About this property

SureStay by Best Western Roseburg

Suburban hotel with free breakfast and a fitness center
SureStay by Best Western Roseburg offers 108 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Premium cable television is provided. Bathrooms include bathtubs or showers.

This Roseburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Econo Lodge Inn Roseburg
Econo Lodge Roseburg
Sleep Inn Hotel Roseburg
Sleep Inn Roseburg
Sleep Inn Suites
Sleep Inn & Suites Roseburg North Near Medical Center Hotel
Sleep Inn & Suites Roseburg North Near Medical Center Roseburg

SureStay by Best Western Roseburg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kathy A

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Checkin was great, bed very comfy. Room had crumbs and lint on floor, refrigerator broken (smelled bad), no shampoo or condition in shower (both empty), sink plugged up, faucet that didn’t want to turn off- had to get it just right or would continue to run, extremely close to I-5, so very noisy at night. Won’t stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Sep 2025

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Jul 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
I had another guest that was playing music loud in their room and woke me at 4 am
Stayed 1 night in Sep 2025

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Negatives: Very loud traffic noise due to the highway being less than 100 yards away, room wasn't cleaned well as there were sticky drink rings left on one of the side tables, mattress pad was too small for the bed so was very uncomfortable to lay on, couch had a big rip in the armrest, and the room smelled terrible. Positives: Front desk staff was very friendly, check-in was quick and easy, Applebee's was right across the parking lot
Stayed 1 night in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness
The AC was broken in our room and the filter was so clogged with dust, that it was an allergen nightmare. There was also fleas and it was clear the duvets hadn't been cleaned in a while.
Stayed 1 night in Sep 2025

10/10 Excellent

chandra

Stayed 1 night in Sep 2025

10/10 Excellent

Sunni, Klamath Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities, room comfort
Dried condition
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice room and right off the highway. It’s in a nice town with lots of dining. We chose it for it’s direct route to Crater Lake NP My 4 star is for location: it is sandwiched directly between an interstate and a highway so the road noise makes it difficult for a quiet sleep
Stayed 1 night in Sep 2025

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Regular visits, consistant quality, reasinable prices, nearby restaurant
Stayed 3 nights in Sep 2025

8/10 Good

Deborrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy, Grants Pass

Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lia, menlo park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and easy parking.
Stayed 3 nights in Sep 2025

8/10 Good

Racheal

Travelled with family
Liked: Cleanliness, staff & service
Seeing that the breakfast is in a restaurant it should have had more hot options like waffles, eggs, gravy and biscuits. They have breakfast sandwich’s I could get that at a drive through. The back outdoor patio was dirty and the fountain didn’t work so I didn’t even attempt to look at the grill. Which those two things were main reasons I chose this hotel. Now for the positives. The beds and pillows were very comfortable. The bar and restaurant attached is very nice. We enjoyed the comedians! The lobby was too hot but the temp control in the room made it way cool. Overall it’s a nice place. The outside areas should not be advertised like they are though. I was very disappointed in that.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind friendly helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Yolanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER go back to this hotel. The customer service was horrible. A young employee with blond hair was notified that we (myself and elderly 79 yr old veteran father) were checking out a bit late. My father walks with a cane, making him a bit slower. It was approximately 15-20 mins past 11:00 when we made it to the reception counter. It was very clear that the staff DO NOT communicate amongst themselves, considering they checked us in for another night on my fathers credit card. The redhead at reception is extremely rude, disrespectful, and unprofessional. She seemed to think it was ok to address my father and I in a disrespectful, demeaning, reprimanding manner because we didn’t check-out before 11:00, and she argued whether staff was notified or not on our late check-out, calling us a liar. She was especially irritated about having to refund the extra night she charged us. She was soo angry that her ears and face were bright red as she continued raising her voice at us. All my father and I wanted to do was to leave. We weren’t allowed to leave until she was done badgering us. My father had to tell her, “If it makes you happy and it makes you feel better, charge me the extra night.” And she said ok. When he requested a receipt for the extra night being charged to his credit card, she retracted and said she was going to “be nice” and refund the charge, to then proceed to repeat herself over and over about checking out late.
Stayed 1 night in Aug 2025