With a stay at Hotel Hacienda Don Juan in San Cristóbal de las Casas, you'll be within a 5-minute drive of San Cristóbal de las Casas Cathedral and Moxviquil. .This hotel is 1.7 mi (2.8 km) from Santo Domingo Handicraft Market and 1.8 mi (3 km) from Ciudad Cuauhtemoc.
What's nearby
Ciudad Cuauhtemoc - 3 min drive - 3.0 km
Santo Domingo Handicraft Market - 3 min drive - 2.8 km
Plaza 31 de Marzo - 4 min drive - 3.3 km
San Cristóbal de las Casas Cathedral - 4 min drive - 3.3 km
Café Museo Café - 4 min drive - 3.4 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 70 min drive
Restaurants
La Cabaña de Don Juan Bosco - 12 min walk
Don Rafita "Tacos y Gorditas - 16 min walk
Quesadillas Tio Chano - 7 min walk
Carnitas y Barbacoa Jaimito - 15 min walk
Empanaditas de Doña Lupita - 3 min walk
About this property
Hotel Hacienda Don Juan
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a coffee shop
Hotel Hacienda Don Juan offers 29 accommodations, which are accessible via exterior corridors and feature slippers and hair dryers. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 29 individually decorated guestrooms. Rooms have private balconies. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab dinner at Los Alamos, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Local area shuttle (surcharge)
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 120 for adults and MXN 120 for children
1 restaurant and 1 coffee shop/cafe
Room service available
Restaurants on site
Los Alamos
Family friendly
Laundry facilities
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
TV
More
Access via exterior corridors
Individually decorated
Iron/ironing board (on request)
Phone
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really love the property. It is rustic and Mexican 🇲🇽
The only negative thing about this place, in my opinion, is about 30 minutes far from downtown. Other than that, I love it!!
The hacienda is beautiful and historic. Antiques all around, quiet, peacocks roaming around and you get the feeling of being in the middle of a jungle. The soft music is pleasant, the workers are willing to help. Also there is a restaurant open for breakfast and on the weekends they open for dinner too. The only thing I wish they had beaters, it gets very cold in the room at night and all you have is more blankets. Other than that, it is a gem.
Beautiful property. Has peacocks as well as old antique cars. Incredibly safe. The property is locked at night so make sure you know how to get back in if the gates are locked.
The grounds are gorgeous. It is hard to imagine such beautiful gardens in the middle of a city.
Free parking on site. We did not drive as the collectivos came by every 5 minutes to take us to Centro. We discovered parking downtown would have been next to impossible.
The room is rustic. Old time Mexican charm…just what we wanted. Potable drinking water in every room. It rained while we were there and it was cold. Unfortunately the hotel does not have ANY HEAT! They gave us extra blankets and the sleeping temperature was perfect…but with no heat you either wanted to be in bed under the covers or out walking or in a restaurant WITH heat!!
Would we stay here again? Yes! We loved it. The only issue was heat, and when San Cristobal is rarely COLD, they basically do not need it. But it certainly wouldn’t hurt to have a few space heaters.
Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.
Hermoso hotel estilo colonial, puedes pasar un rato agradable recorriendo el hotel descubriendo piezas antiguas en exhibición y sus jardines , hay también animales que viven libres dentro del hotel, la habitación muy amplia y con decoración estilo colonial.
The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family
Loved the fireplace in the dining room. Excellant ambiance. Staff is very helpful and friendly. History of the property is very interesting, esp. that the hotel is about 200 yrs old.
Lot's of neat antiques. Clean. Hot showers. The rooms are cold as there are no heaters, but the cozy thick quilts made up for it.
This hotel is very unique and somewhat rustic. The property has some very interesting antiques that are hidden away waiting to be discovered. The room we had was very Mexican it is decoration. However, there is no heat in the room and it was chilly in the evenings in March. There was only 1 hard wooden chair that looked nice, but was tough to sit in to read. The Cocina (restaurant) was delightful. There is a fireplace that takes the chill off and the food is good. The staff at the Hotel are very helpful and friendly, although not much English is spoken. Overall we enjoyed our stay here very much
John
Stayed 6 nights in Mar 2020
8/10 Good
Timur
Travelled with family
28 Feb 2020
Liked: Staff & service
Disliked: Room comfort
Cold stay
It was cold and hotel didn’t have any heaters in the room.
First night there was no electricity in the room.